Search found 18 matches

by Penfold
Mon Jan 04, 2016 10:39 am
Forum: Conflict of Heroes
Topic: Storm of Steel Coupon for Awakening the Bear Owners
Replies: 4
Views: 3935

Re: Storm of Steel Coupon for Awakening the Bear Owners

This did erroneously have an expiration date attached to it. I have removed it and the coupon should work now.

Best Regards,
Andrew
by Penfold
Tue Oct 27, 2015 9:46 am
Forum: News & Announcements
Topic: Pike and Shot has been updated to version 1.1.2!
Replies: 13
Views: 5578

Re: Pike and Shot has been updated to version 1.1.2!

The Update should not have changed or or moved your update.exe. We are not changing how our update system works. It could be that your Anti-virus has flagged it for some reason. Try unzipping the attached update files into your install folder for Pike and Shot Campaigns.
by Penfold
Thu Jun 18, 2015 11:30 am
Forum: Warhammer® 40,000® Armageddon™
Topic: Armageddon updated to v1.08!
Replies: 11
Views: 5246

Armageddon updated to v1.08!

Hi guys, Warhammer 40,000 Aramgeddon is updated! It includes a number of great improvements including; new German, French and Spanish text, expanded and updated tutorials, and two scenarios added to the main campaign! You can update from the Game Menu or download the file here . Here's the full chan...
by Penfold
Thu Sep 18, 2014 3:10 pm
Forum: Tech Support
Topic: BA2 Update Dialog Error
Replies: 8
Views: 2215

Re: BA2 Update Dialog Error

Thank you, we did find the error and will have a hotfix soon.

Best Regards,
Andrew
by Penfold
Wed Nov 20, 2013 4:33 pm
Forum: Conflict of Heroes
Topic: Storm of Steel Coupon for Awakening the Bear Owners
Replies: 4
Views: 3935

Storm of Steel Coupon for Awakening the Bear Owners

Hello all, If you have Awakening the Bear you can buy CoH: Storms of Steel for $10(US) off. To get the discount just enter your Awakening the Bear Serial Number into the Coupon Code Field of your Order, and click Recalculate. Thank you for your continued support of Conflict of Heroes, Western Civili...
by Penfold
Fri Oct 26, 2012 1:23 pm
Forum: Panzer Corps : Tech Support
Topic: Cant install PanzerCorps
Replies: 21
Views: 1505

Re: Cant install PanzerCorps

Can't think of what could be causing this.
Just a shot in the dark, but did you try running it in English?
by Penfold
Fri Oct 12, 2012 3:51 pm
Forum: Field of Glory : Tech Support
Topic: New computer - FOG disc won't load
Replies: 14
Views: 2272

Re: New computer - FOG disc won't load

Which version of the installer do you have? Could you give us the full name of the exe you are using?
by Penfold
Fri Sep 28, 2012 1:36 pm
Forum: Strategic War in Europe
Topic: game won't load
Replies: 5
Views: 1774

Re: game won't load

Could you give us more info to what is going on. The previous poster sounded like they could not start the game from the Launch Menu, with the links for the Manual and Updating. Is this where you are having the problem, or once you are in the game trying to start a scenario?
by Penfold
Wed Sep 26, 2012 2:31 pm
Forum: Tech Support
Topic: updater not working
Replies: 4
Views: 3018

Re: updater not working

Checking if there is an update usually doesn't require firewall access, but downloading the exe does. So getting past the first check does not mean that the update.exe for SWiE has been given access. Do you have you have other Matrix Games/Slitherine titles on your laptop? Did you check that the Tru...
by Penfold
Tue Sep 25, 2012 3:59 pm
Forum: Strategic War in Europe
Topic: game won't load
Replies: 5
Views: 1774

Re: game won't load

Can you start from the Quick Start shortcut in the Start Menu? or have you tried running the StrategicWarInEurope.exe from the game folder?
by Penfold
Tue Sep 25, 2012 3:36 pm
Forum: Tech Support
Topic: updater not working
Replies: 4
Views: 3018

Re: updater not working

It sounds like it is being blocked by your firewall. Make sure 'TrueUpdate Client', the update.exe file in the game folder, is allowed access.
by Penfold
Mon Aug 06, 2012 5:37 pm
Forum: Panzer Corps
Topic: Afrika Korps expansion is now available!!!
Replies: 8
Views: 674

Re: Afrika Korps expansion is now available!!!

Longasc wrote:I just tried to register Panzer Korps: Afrika Korps at Matrix Games and got told "invalid key". Hu?

Edit: Registering the key at Slitherine works.

This has been corrected.

Best Regards,
Andrew L
Matrix Games
by Penfold
Mon May 14, 2012 4:18 pm
Forum: Conflict of Heroes : Tech Support
Topic: No suitable graphics card found.
Replies: 11
Views: 4334

Re: No suitable graphics card found.

Hi Arminius, The file can be found in the Matrix Members Club. You will need a Matrix account and register your Serial Number for the game. Then if you look at the list of games there is a column for 'Downloads' with an orange "Registered" link. Clicking the one for CoH will show you the download. B...
by Penfold
Mon May 14, 2012 4:08 pm
Forum: Conflict of Heroes : Tech Support
Topic: No suitable graphics card found.
Replies: 11
Views: 4334

Re: No suitable graphics card found.

Hi idburrell, Your graphics card, GMA 4500M, does not support the min specs, and the developer is, unfortunately, not surprised that the patch didn't help on your laptop. That card isn't really designed for advanced 3D graphics, and we would recommend upgrading the video card, or trying the game on ...
by Penfold
Thu May 10, 2012 5:50 pm
Forum: Conflict of Heroes
Topic: conflict of heros groups
Replies: 3
Views: 1201

Re: conflict of heros groups

The units still move individually, but moving the whole group counts as an single action. Check pg 31-32 of the manual.
by Penfold
Thu May 10, 2012 4:32 pm
Forum: Conflict of Heroes : Tech Support
Topic: No suitable graphics card found.
Replies: 11
Views: 4334

No suitable graphics card found.

Hi All, Some older systems and Laptops do not have a DirectX 9 compliant Graphics card, and are getting this error, and/or "This program requires pixel shader 3.0 and vertex shader 3.0" We have created an update that addresses this issue and are testing it. If you are experiencing this issue you can...
by Penfold
Thu Apr 12, 2012 4:35 pm
Forum: News & Announcements
Topic: Panzer Corps Grand Campaign ’44 East Released!
Replies: 0
Views: 1988

Panzer Corps Grand Campaign ’44 East Released!

More than a dozen new scenarios added! We are thrilled to release Panzer Corps Grand Campaign ’44 East , the sixth DLC installment to the highly successful Panzer Corps series. Players are now tasked with trying to stop the Soviet steamroller as it advances west towards Germany. If you haven’t alre...
by Penfold
Mon Jul 12, 2010 7:37 pm
Forum: Field of Glory : Tech Support
Topic: DAG games allowing advantage to be given to one side.
Replies: 3
Views: 334

Unfortunately, with the 1.2.8 update, the Update Link on the Matrix Menu for Rise of Rome and Storm of Arrows no longer works. The game now uses a different system to check for updates. You can use the Windows Start Menu short cut, 'Update Field of Glory', or the Field of Glory game menu button, 'Ch...

Go to advanced search