Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181228-0954) Language: Swedish (Regional Setting: Swedish) Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.6GHz Memory: 8192MB RAM Card name: AMD Radeon HD 6800 Series Display Me...

welcome to the forum, sorry for your issues, seems it's a hardware driver issue, How to get a DirectX Diagnostic file: 1. click on "START" 2. click "run" 3. type in "dxdiag" and click "OK" 4. check through the tabs and perform all tests 5. click "Save all Information..." and save the text file to a ...

welcome to the forum, here's the link to the game design area where hopefully someone can help

viewforum.php?f=374

it would be a mammoth task, to check MP gamer's addresses with site list etc

i'd hazard a high number just do that, as it makes sense, as more playing MP than on the forums chatting makes sense

well thanks for the explanation

just to give you an idea on this and amount of logins etc Active Users: There are 118 members and 12667 guests. this is matrix live, now this board hasn't got this feature, so no idea on how many aren't logged in, but are guess's etc, as not everyone keeps logged in once they have logged in once to ...

that's 150k of different emails and confirmed ones at that

good question, as accounts are one thing, active is another

no idea tbh, unless that's signed up, and not banned

as i've done a few, but hopefully not that amount or too many

yep and that's a nice number, soon be 200,000 hopefully

yes, if it doesn't in the next few hours

goto settings in steam, clear download cache, which will restart steam, and then you will have to re login and it will automatically download all waiting files and games

welcome to the forum, sorry for the late reply, didn't see the post have you converted the key and tried in on steam? not that it matters, as it does work fine on windows 10, you just need to install it as admin, so right click install as admin and right click run as admin and update to the latest v...

when you click on the game shortcut, it brings up a screen, on the screen it says check for updates etc

that's what called a launcher, as it launchers the game

good question, one i can't answer but support will be able to as the game been upgraded to gold, the base game will still be the same, so the key is still valid i'd guess, but support will know a way i'm sure, so just either pm them or fill out a support ticket with the details using the support pag...

well support will sort you as they have access to stuff i don't, so good luck and happy gaming

no, if you use steam, then uninstall through steam and reinstall once you have made sure the folder in my docs is clean, if you don't use steam, so the site version in other words, uninstall, then patch by right clicking install as admin, run as admin etc on the game and patches until you get to a p...

yes, more than likely a older account etc, so a account merge from staff would be needed to fix, so that's for them to suggest etc once the support ticket is filled, good luck

if all this doesn't work, then your only option left is to email full staff support who maybe able to offer some more advice http://www.slitherine.com/support/ by filing in a support ticket etc. good luck with my method first mind you and hope this time it solves it check you firewall and anti virus...

can you uninstall the game again, and remove the folder where the log file was in, making sure no files are left, then reinstall and patch to the latest version, again installing and running admin before trying multiplayer, thanks and do you have more than one account here? either now or in the past...