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by VPaulus
Tue Jul 16, 2019 10:42 am
Forum: Order of Battle : World War II - Tech Support
Topic: Order of Battle WWII graphics
Replies: 18
Views: 173

Re: Order of Battle WWII graphics

PoorOldSpike wrote:
Tue Jul 16, 2019 10:22 am
VPaulus wrote:
Tue Jul 16, 2019 10:15 am
..fowl language..
As the 3 witches in Macbeth said-
"Fowl is fair and fair is fowl"..:)
Foul... not fowl... I stand corrected. :oops: :)
by VPaulus
Tue Jul 16, 2019 10:15 am
Forum: Order of Battle : World War II - Tech Support
Topic: Order of Battle WWII graphics
Replies: 18
Views: 173

Re: Order of Battle WWII graphics

Please don't post political statements such as "barbaric Red Army in WWII" and don't use fowl language.
You've now been warned.
by VPaulus
Tue Jul 16, 2019 1:02 am
Forum: Field of Glory II: Tech Support
Topic: Error 51 Game won't start
Replies: 9
Views: 179

Re: Error 51 Game won't start

What's your anti-virus and firewall?
by VPaulus
Mon Jul 15, 2019 9:24 am
Forum: Warhammer 40,000: Gladius - Relics of War: Tech Support
Topic: Disappointing Tech Support
Replies: 6
Views: 71

Re: Disappointing Tech Support

Please check your spambox. We've been responding to your tickets. This is what we've replied in our last message to you on 06/07/2019: In my two previous messages I have asked you to update the Radeon drivers? Have you done this? https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-50...
by VPaulus
Sat Jul 13, 2019 9:01 am
Forum: Field of Glory: Empires - Tech Support
Topic: Game is unplayable as it stands
Replies: 10
Views: 239

Re: Game is unplayable as it stands

I'm sorry but we can only guarantee that the game works on a native PC running Windows.
We cannot provide support on virtual machines or Windows emulators.
If you want to run a PC game on a Mac the best solution is to use Boot Camp.
by VPaulus
Sat Jul 13, 2019 8:52 am
Forum: Order of Battle : World War II - Tech Support
Topic: Launch problems?
Replies: 74
Views: 17163

Re: Launch problems?

Verify the integrity of the game files:
https://support.steampowered.com/kb_art ... portuguese
by VPaulus
Fri Jul 12, 2019 3:54 pm
Forum: Field of Glory: Empires - Tech Support
Topic: Visual cut data
Replies: 3
Views: 79

Re: Visual cut data

Probably related with DPI settings...
by VPaulus
Wed Jul 10, 2019 5:04 pm
Forum: Order of Battle : World War II - Tech Support
Topic: DLCs no longer recognized
Replies: 8
Views: 202

Re: DLCs no longer recognized

Open your Steam client, right click the "Order of Battle: Word War II" game on your Steam Library and choose "Properties". In the DLC tab are all the campaigns ticked on? If they are ticked on, please tick them off, start the game and exit. Then tick them on, run the game and check if the issue pers...
by VPaulus
Tue Jul 09, 2019 9:31 am
Forum: Commander - The Great War
Topic: Cheaters
Replies: 2
Views: 111

Re: Cheaters

Robotron wrote:
Sun Jul 07, 2019 3:39 pm
As you probably know you can even reload the game as often as you like if you feel you could improve the situation for example after having made a bad move.
Not quite. We do have an anti-cheating system in PBEM++ and we do ban players if they attempt to systematically reload the game.
by VPaulus
Tue Jul 09, 2019 9:24 am
Forum: Order of Battle : World War II - Tech Support
Topic: DLCs no longer recognized
Replies: 8
Views: 202

Re: DLCs no longer recognized

Yes, you'll need the serial numbers of your DLCs, assuming that you are installing the stand alone version and not the Steam one.
by VPaulus
Mon Jul 08, 2019 9:21 am
Forum: Battlestar Galactica Deadlock: Tech Support
Topic: Crashes awhen starting new game
Replies: 15
Views: 242

Re: Crashes awhen starting new game

Proxy_J wrote:
Sun Jul 07, 2019 9:41 pm
I DO use the K-lite-Codec pack as this is not just a game machine, but I'll take a look at it.
Well you can always try a different codec pack. If you are using it for watching videos,you can always try VLC player which uses it own set of codecs without causing conflicts.
by VPaulus
Sun Jul 07, 2019 9:04 pm
Forum: Battlestar Galactica Deadlock: Tech Support
Topic: Crashes awhen starting new game
Replies: 15
Views: 242

Re: Crashes awhen starting new game

zakblood wrote:
Sun Jul 07, 2019 8:00 pm
this can break other codec, and a main reason we don't recommend codec packs on game pc, as while it updates some codec, it can and does break others.
This.
by VPaulus
Sat Jul 06, 2019 9:06 am
Forum: Battlestar Galactica Deadlock: Tech Support
Topic: Crashes awhen starting new game
Replies: 15
Views: 242

Re: Crashes awhen starting new game

And a DxDiag report file...
by VPaulus
Fri Jul 05, 2019 9:24 am
Forum: Field of Glory II: Tech Support
Topic: Uninstall/Reinstall issue with last update
Replies: 8
Views: 188

Re: Uninstall/Reinstall issue with last update

I choose FOG2 and it then asks for serial (I presume this is the same as the license key in My Products). I use this key. I get message that serial number is invalid. I have tried this procedure multiple times and get the same result. Make sure you type in the serial number in manually via the keyb...
by VPaulus
Thu Jul 04, 2019 9:24 am
Forum: Order of Battle : World War II - Tech Support
Topic: Screen tearing after last patch
Replies: 8
Views: 235

Re: Screen tearing after last patch

Please update your Nvidia drivers:

https://www.nvidia.com/Download/driverR ... 7964/en-us

This time when installing the drivers please tick the box "Perform a clean installation".

Reboot Windows after having installed the drivers and run the game.
by VPaulus
Tue Jul 02, 2019 8:31 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Screen tearing after last patch
Replies: 8
Views: 235

Re: Screen tearing after last patch

Could you please attach a DxDiag report file? How to get a Directx Dialog file: 1. click on "START" (on Windows 8/10 Press "Windows Key" + "R" and go to step 3) 2. click "run" 3. type in "dxdiag" and click "OK" 4. check through the tabs and perform all tests 5. click "Save all Information..." and sa...
by VPaulus
Tue Jul 02, 2019 8:29 pm
Forum: Field of Glory II: Tech Support
Topic: Error 51 Game won't start
Replies: 9
Views: 179

Re: Error 51 Game won't start

No need for apologies, stevie-ji. :)
I'm happy to know that you've sorted it out. :D
I believe that most of the times this error is caused by security software.
Thanks for reporting back.

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