Search found 7858 matches

by VPaulus
Mon Aug 10, 2020 9:24 am
Forum: Online Ordering & Support
Topic: Log-in error for main page
Replies: 1
Views: 54

Re: Log-in error for main page

You have to contact us at support[at]slitherine.co.uk.
by VPaulus
Sun Aug 09, 2020 1:23 pm
Forum: Field of Glory II: Tech Support
Topic: Mouse Movement
Replies: 12
Views: 184

Re: Mouse Movement

Running slowly might have an impact on the movement of the cursor.
by VPaulus
Fri Aug 07, 2020 6:55 pm
Forum: Panzer Corps 2: Tech Support
Topic: Game Crashes Causing Laptop to Shut Down
Replies: 2
Views: 48

Re: Game Crashes Causing Laptop to Shut Down

Heat problem. Make sure that fans and the heat sinkers are fee of dust.
If after having cleaned these, the issue still persists you should try the suggestions offered by dalfrede.
by VPaulus
Fri Aug 07, 2020 9:31 am
Forum: Online Ordering & Support
Topic: Online ordering & support
Replies: 66
Views: 29509

Re: Online ordering & support

Contact us at support[at]slitherine.co.uk
by VPaulus
Fri Aug 07, 2020 9:29 am
Forum: Field of Glory II: Tech Support
Topic: Mouse Movement
Replies: 12
Views: 184

Re: Mouse Movement

The issue is related with your video card. The game requires a 1GB VRAM dedicated video card, unfortunately you have only a graphic chip with 64MB. So the game will run slowly. Try thew suggestion offered: 1) Turn shadows Off. (Settings) 2) Turn off anti-aliasing. (Although it is off by default) (Se...
by VPaulus
Thu Aug 06, 2020 2:36 pm
Forum: Drive On Moscow
Topic: iOS multiplayer
Replies: 1
Views: 82

Re: iOS multiplayer

Yes, it's working.
by VPaulus
Thu Aug 06, 2020 9:26 am
Forum: Field of Glory II: Tech Support
Topic: Mouse Movement
Replies: 12
Views: 184

Re: Mouse Movement

Attach a DxDiag report file to your message? How to get a DxDiag report file: 1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time) 2. Click "run" (skip this step on Windows 8/10) 3. Type in "dxdiag" and click "OK" 4. Check through the tabs and perform all tests ...
by VPaulus
Wed Aug 05, 2020 9:29 am
Forum: Online Ordering & Support
Topic: Online ordering & support
Replies: 66
Views: 29509

Re: Online ordering & support

I'm sorry but there isn't a way for upgrading to a box.

Are you downloading from your Slitherine/Matrix account?
by VPaulus
Mon Aug 03, 2020 4:23 pm
Forum: Panzer Corps 2: Tech Support
Topic: URGENT CRITICAL PROBLEM WITH THE GAME
Replies: 1
Views: 173

Re: URGENT CRITICAL PROBLEM WITH THE GAME

Find the folder named "PanzerCorps2" at:

C:\Users\YOUR_WINDOWS_ACCOUNT_USERNAME\AppData\Local\PanzerCorps2

Delete the folder.
Run the game and check if the issue persists.
by VPaulus
Mon Aug 03, 2020 10:02 am
Forum: Field of Glory II: Tech Support
Topic: Mouse Movement
Replies: 12
Views: 184

Re: Mouse Movement

Are you running any specific mouse software in your Windows?
by VPaulus
Fri Jul 31, 2020 9:34 am
Forum: Panzer Corps 2
Topic: Losing the entire game due to missing by one or two turns is garbage.
Replies: 42
Views: 2785

Re: Losing the entire game due to missing by one or two turns is garbage.

@superman81906
You can't use that type language nor this kind of aggressive behavior in this forum.
It's your first warning. The second will grant you a temporary ban.
The third one will be a permanent ban.
Now, it's up to you, but if you want to continue in this forum please change your behavior.
by VPaulus
Sun Jul 19, 2020 12:46 pm
Forum: Panzer Corps 2: Tech Support
Topic: DX11 feature level 10.0
Replies: 12
Views: 428

Re: DX11 feature level 10.0

I don't have an idea. It should only be saying when running games that needs DX11.
Reinstall your video card drivers, is my best advice.
by VPaulus
Fri Jul 17, 2020 9:40 am
Forum: Panzer Corps 2: Tech Support
Topic: cant update
Replies: 26
Views: 663

Re: cant update

I have an issue with the download speeds for updates...It basically won't download...shows 20 days to download...how do I get around this? Very Frustrating. Register the game in your account (if you haven't done it yet) and then try do download from the account download area. You can download games...
by VPaulus
Fri Jul 17, 2020 9:37 am
Forum: Panzer Corps 2: Tech Support
Topic: DX11 feature level 10.0
Replies: 12
Views: 428

Re: DX11 feature level 10.0

In what exact circumstances does this happens? After loading Windows? When you attempt top play another game?
by VPaulus
Thu Jul 16, 2020 9:19 am
Forum: Panzer Corps 2: Tech Support
Topic: DX11 feature level 10.0
Replies: 12
Views: 428

Re: DX11 feature level 10.0

With that video card you won't be able to run the game.
You also only have 4GB of RAM and the game requires 8GB.
I'm sorry but you really need a new machine to be able to run the game.
by VPaulus
Mon Jul 13, 2020 9:30 am
Forum: Panzer Corps : Tech Support
Topic: Where to find Panzer Corps expansions and DLC
Replies: 18
Views: 9309

Re: Where to find Panzer Corps expansions and DLC

There could also be an issue with the DLCs not showing up on 64 bit Windows versions... https://www.matrixgames.com/forums/tm.asp?m=4089704 That's not correct. I only asked if it was a 32bit or a 64bit because the Windows registry is different. So there was a cleaner for 64bit and another for 32bit...
by VPaulus
Sat Jul 11, 2020 11:14 pm
Forum: Panzer Corps 2: Tech Support
Topic: Panzer Corps 2 Game is not listed/displayed at "MY PAGE"
Replies: 2
Views: 118

Re: Panzer Corps 2 Game is not listed/displayed at "MY PAGE"

Games bought on Steam store can't be registered on a Slitherine/Matrix account. So the game was never in your account. Verify the integrity of the game files: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 Then run the game and check if you can see the Spanish campaign in the gam...
by VPaulus
Sat Jul 11, 2020 8:21 am
Forum: News & Announcements
Topic: CMANO problems
Replies: 1
Views: 252

Re: CMANO problems

Post your issue in the correct forum:
https://www.matrixgames.com/forums/tt.asp?forumid=1154
by VPaulus
Fri Jul 10, 2020 4:58 pm
Forum: Panzer Corps 2: Tech Support
Topic: cant update
Replies: 26
Views: 663

Re: cant update

Probably you have the beta version installed. You've to switch back to the official version.

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