Search found 7661 matches

by VPaulus
Wed Apr 24, 2019 4:45 pm
Forum: Battle of the Bulge
Topic: Desynchronisation
Replies: 6
Views: 1831

Re: Desynchronisation

You'll have to contact support[at]slitherine.co.uk for restoring the game to the previous turn.
by VPaulus
Tue Apr 23, 2019 10:05 am
Forum: Online Ordering & Support
Topic: Re-CAPTCHA = Biometric Privacy Invasion Nuisance Pest
Replies: 5
Views: 355

Re: Re-CAPTCHA = Biometric Privacy Invasion Nuisance Pest

I'm sorry but we don't intend to remove the captcha. It's the first barrier against bots.
by VPaulus
Sun Apr 21, 2019 3:16 pm
Forum: Field of Glory II: Tech Support
Topic: FoG2 doesnt launch
Replies: 10
Views: 1552

Re: FoG2 doesnt launch

Run a DxDiag again and attach it to your post.
by VPaulus
Thu Apr 18, 2019 9:22 am
Forum: Panzer Corps
Topic: Multiplayer at home setup
Replies: 6
Views: 952

Re: Multiplayer at home setup

We don't allow duplicate accounts of the same user.
Two separate computers, two user accounts and two licenses, this what's needed to play in multiplayer.
There's no LAN option.
by VPaulus
Wed Apr 17, 2019 9:13 am
Forum: Battle of the Bulge
Topic: Desynchronisation
Replies: 6
Views: 1831

Re: Desynchronisation

Is this a PBEM game?
by VPaulus
Fri Apr 12, 2019 9:17 am
Forum: Online Ordering & Support
Topic: Online ordering & support
Replies: 53
Views: 22893

Re: Online ordering & support

You have to manually go to the Matrix Forum. The link here in the forum is just a redirection for the Matrix forum:
http://www.matrixgames.com/forums/tt.asp?forumid=1702
by VPaulus
Thu Apr 11, 2019 9:38 am
Forum: Battle Academy
Topic: Possibility of unlocking all paid DLC on Ipads
Replies: 3
Views: 609

Re: Possibility of unlocking all paid DLC on Ipads

I'm sorry but there's no way like Pip already explained.
by VPaulus
Thu Apr 11, 2019 9:26 am
Forum: News & Announcements
Topic: Anniversary Coupons
Replies: 122
Views: 745341

Re: Anniversary Coupons

I don't think I ever got mine, and I checked the spam folder.... sad face.... I've checked your account and I see that you have redeemed the coupon codes, so this means that you've received the email and clicked on the link for redeeming the code Please note that after you've received the email , y...
by VPaulus
Mon Apr 08, 2019 3:03 pm
Forum: Field of Glory II: Tech Support
Topic: FoG2 doesnt launch
Replies: 10
Views: 1552

Re: FoG2 doesnt launch

It seems you don't have the last DirectX 9 version. Please download this file from Microsoft: https://www.microsoft.com/en-us/download/details.aspx?id=8109 Run the downloaded file ("directx_Jun2010_redist.exe") and extract it to a folder of your choice. Open that folder and find a file named "DXSETU...
by VPaulus
Sun Apr 07, 2019 2:31 pm
Forum: Field of Glory II: Tech Support
Topic: FoG2 doesnt launch
Replies: 10
Views: 1552

Re: FoG2 doesnt launch

Please attach the "error.log" file. This file can be found in your Windows documents folder (...\Documents\My Games\FieldOfGlory2).
by VPaulus
Sun Apr 07, 2019 2:26 pm
Forum: General Discussion
Topic: Changed mail
Replies: 9
Views: 1629

Re: Changed mail

We respond on a 24 hours basis. Everytime support receives an email, it will automatically reply notifying the sender that his email was received by our helpdesk system. If you haven't received back our email then it means we haven't received it. Try contacting us from another email address, like Gm...
by VPaulus
Tue Apr 02, 2019 9:29 am
Forum: News & Announcements
Topic: Usernames in conflict: merging usernames to a single login
Replies: 18
Views: 8086

Re: Usernames in conflict: merging usernames to a single login

t341 wrote:
Mon Apr 01, 2019 9:35 pm
what a joke, forget logging in, let us know when you fix it
If there's a username conflict then we can only solve it if you contact us.
by VPaulus
Fri Mar 29, 2019 10:17 am
Forum: Order of Battle : World War II - Tech Support
Topic: Screen Size Issue
Replies: 5
Views: 307

Re: Screen Size Issue

I'm sorry but you haven't answered my question, have you tried both ways, windowed mode and full screen?
by VPaulus
Thu Mar 28, 2019 3:04 pm
Forum: Order of Battle : World War II - Tech Support
Topic: Screen Size Issue
Replies: 5
Views: 307

Re: Screen Size Issue

Are you playing in windowed mode or full screen?
by VPaulus
Wed Mar 20, 2019 11:11 am
Forum: Battlestar Galactica Deadlock: Tech Support
Topic: X box one sin and sacrifice
Replies: 1
Views: 222

Re: X box one sin and sacrifice

Check the link below:
https://www.microsoft.com/en-us/p/battl ... verviewtab

You can either buy it there, or search for Battlestar Galactica Deadlock, and then look at the associated DLCs (on the Xbox One store).
by VPaulus
Mon Mar 18, 2019 11:31 am
Forum: Battle Academy : Tech Support
Topic: Purchase everything not working
Replies: 11
Views: 529

Re: Purchase everything not working

What your iOS version?
by VPaulus
Mon Mar 18, 2019 10:24 am
Forum: Panzer Corps : Scenario Design
Topic: Battlefield: Europe MOD v2.0
Replies: 2401
Views: 425971

Re: Battlefield: Europe MOD v1.9

panzerdim wrote:
Sun Mar 17, 2019 5:44 pm

May be somebody from Slitherine know something? :roll:
I'm for Slitherine and like I've told you, if this is a Windows version and this is the game main installation folder, then something is very wrong...
by VPaulus
Sat Mar 16, 2019 6:57 pm
Forum: Panzer Corps : Scenario Design
Topic: Battlefield: Europe MOD v2.0
Replies: 2401
Views: 425971

Re: Battlefield: Europe MOD v1.9

You should have subfolders like it was pointed by other players. So something is wrong with the installation.
by VPaulus
Sat Mar 16, 2019 5:20 pm
Forum: Panzer Corps : Scenario Design
Topic: Battlefield: Europe MOD v2.0
Replies: 2401
Views: 425971

Re: Battlefield: Europe MOD v1.9

@panzerdim Your installation is not corrected as it should have the subfolders. I suggest you to uninstall the game, then download the game setup file from the Member's version and install it. You can download games and patches from the Member's Area provided they are registered to the account. Plea...

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