Search found 8041 matches

by VPaulus
Wed Mar 22, 2023 10:14 am
Forum: Warhammer 40,000: Gladius - Relics of War: Tech Support
Topic: Starts but will not run - VK_ERROR_DEVICE_LOST
Replies: 9
Views: 3421

Re: Starts but will not run - VK_ERROR_DEVICE_LOST

That error indicates that the issue is related with your video card. Or your video card doesn't match the requirements to run the game or the driver needs to be updated. You need a dedicated video card with Vulkan support with 3 GB VRAM. Minimum a Nvidia GeForce 900 series or an AMD Radeon RX 400 se...
by VPaulus
Sun Jan 29, 2023 5:22 pm
Forum: General Discussion
Topic: Anniversary Coupon
Replies: 10
Views: 1255

Re: Anniversary Coupon

Please check you PM. I've messaged you regarding an issue with your gmail.
by VPaulus
Sun Jan 29, 2023 1:29 pm
Forum: General Discussion
Topic: Anniversary Coupon
Replies: 10
Views: 1255

Re: Anniversary Coupon

Thanks. I've replied on yourTicket#2023010610000185.
by VPaulus
Sat Jan 28, 2023 7:02 pm
Forum: General Discussion
Topic: Anniversary Coupon
Replies: 10
Views: 1255

Re: Anniversary Coupon

"If the automatic process sends the coupon around Dec 19 would that not appear under ( home / my account / anniversary coupons ) The fact that 2022 coupon number does not appear on the list would it not indicate the problem is on your end." The automatic process sends an email, not a coup...
by VPaulus
Sat Jan 28, 2023 1:26 pm
Forum: General Discussion
Topic: Anniversary Coupon
Replies: 10
Views: 1255

Re: Anniversary Coupon

Thanks for the quick reply In your reply you seem to indicate the problem is on my end that att.net is somehow blocking email sent from Sliterine even not appearing in the spam folder If the automatic process sends the coupon around Dec 19 would that not appear under ( home / my account / anniversa...
by VPaulus
Thu Jan 26, 2023 1:09 pm
Forum: General Discussion
Topic: Anniversary Coupon
Replies: 10
Views: 1255

Re: Anniversary Coupon

I'm going to type again what I've already told you in your previous post: We sent the anniversary emails automatically. The issue might be, that sometimes, AT&T classify our emails as spam and block the recipients from receiving our emails. This tend to happen with domains like @att.net and @sbc...
by VPaulus
Sat Jan 14, 2023 10:43 am
Forum: News & Announcements
Topic: Anniversary Coupons
Replies: 140
Views: 834189

Re: Anniversary Coupons

I have not received my annual anniversary coupon despite filling out several help desk requests It is usually given in late December We sent the anniversary emails automatically. The issue might be, that sometimes, AT&T classify our emails as spam and block the recipients from receiving our ema...
by VPaulus
Mon Oct 24, 2022 10:33 am
Forum: General Discussion
Topic: Logs me in as Guest on Matrix Forums
Replies: 6
Views: 2300

Re: Logs me in as Guest on Matrix Forums

You'll have to contact us at support@slitherine.co.uk.
by VPaulus
Sat Sep 24, 2022 9:48 am
Forum: Site Feedback
Topic: down load install
Replies: 1
Views: 194

Re: down load install

by VPaulus
Sat Sep 24, 2022 9:44 am
Forum: Online Ordering & Support
Topic: download
Replies: 1
Views: 195

Re: download

by VPaulus
Wed Aug 24, 2022 10:28 am
Forum: Online Ordering & Support
Topic: Can not buy or download SC civil war
Replies: 7
Views: 499

Re: Can not buy or download SC civil war

Error - Shopping Cart unable to purchase games. bank informs me that this is due to website misconfiguration with new anti-fraud protocols. its the same on ebay. we will just have to wait until slitherine pulls its finger out. :evil: You've opened a support ticket regarding your issue. I suggest yo...
by VPaulus
Thu Jul 28, 2022 10:20 am
Forum: Site Feedback
Topic: Potential Phishing Attempt (?)
Replies: 1
Views: 269

Re: Potential Phishing Attempt (?)

Yes, it's legit.
by VPaulus
Mon Jun 13, 2022 2:21 pm
Forum: Panzer Corps : Scenario Design
Topic: Vive L'Empereur !
Replies: 23
Views: 3026

Re: Vive L'Empereur !

Thread closed.
by VPaulus
Fri Jun 10, 2022 2:49 pm
Forum: ICBM:Tech Support
Topic: ICBM/detailed earth free pack HELP??????
Replies: 1
Views: 294

Re: ICBM/detailed earth free pack HELP??????

As far as I know you don't have to download it. It's already embedded in the update files.
by VPaulus
Sun May 29, 2022 12:01 pm
Forum: Online Ordering & Support
Topic: Panzer Corps 2 (Ops DLC)
Replies: 1
Views: 191

Re: Panzer Corps 2 (Ops DLC)

You'll have to redeem a Steam key for the DLC and then activate it in your Steam account.

Please check this forum post for on how to redeem Steam keys for your games in your Slitherine/Matrix account:
https://www.slitherine.com/forum/viewto ... 58&t=93585
by VPaulus
Sat May 14, 2022 1:24 pm
Forum: Online Ordering & Support
Topic: Trouble to buy a game
Replies: 5
Views: 640

Re: Trouble to buy a game

Once more, contact support[at]slitherine.co.uk.
by VPaulus
Sat Apr 23, 2022 10:29 am
Forum: Online Ordering & Support
Topic: John Tiller's Civil War
Replies: 1
Views: 275

Re: John Tiller's Civil War

Please contact support[at]slitherine.co.uk.

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