Tech Support

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

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pipfromslitherine
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Posts: 8977
Joined: Wed Mar 23, 2005 10:35 pm

Tech Support

Post by pipfromslitherine » Wed Aug 04, 2010 3:56 pm

Welcome to the Battlefield Academy Tech Support forum.

If you are having an issue with the game, please try and follow these posting guidelines to enable us to most quickly solve it.

* Always start a new thread for a new issue
* Please include the version and build information seen top left on the initial loading screen.
* Provide details of your machine (operating system, CPU, video card) - sending the DirectX diagnostics as explained below handles all this for you.
* What problems do you see. E.g. which screen you are looking at, which buttons did you press to repeat the problem. How does the game go wrong.
* A Directx Dialog file - see below for instructions on how to generate a Directx Dialog file.

How to get a Directx Dialog file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
6. open the text file, copy the contents, and post along with your issue.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15447
Joined: Thu Jun 12, 2014 6:44 pm

Re: Tech Support

Post by zakblood » Thu Aug 02, 2018 5:44 pm

Check the OPTIONS.TXT file in My Documents/My Games/BBCBA.

There should also be an error.log file in the same folder. Please post the contents with your report thanks in zip format and attach it to your post

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