Unable to install PC on Windows 10

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

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joetzu
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Sun Apr 10, 2016 7:04 pm

Unable to install PC on Windows 10

Post by joetzu » Sat Sep 09, 2017 5:45 pm

I have not been able to install the Battle Academy disc on my Windows 10 system. When the disc is put in the computer, the automatic install program does not come up (I have installed Pike and Shot and that program worked perfectly on the same computer).
I tried installing the exe program from the File Manager and get this response: Windows cannot find D:\BattleAcademy-SetupRelease-v260.exe)

I tried a number of Windows Program compatibility settings (XP, Vista, Windows 7, Windows 8) and always get this message:
This app cannot run on your PC-check with software publisher.

Tech support has kindly sent me a new disc but the new disc acts the same as the old disc.
Does anyone else have this issue? Any ideas on how to solve this problem?
As I said, the Pike and Shot program disc worked perfectly.
Thanks.

VPaulus
Slitherine
Slitherine
Posts: 7998
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Unable to install PC on Windows 10

Post by VPaulus » Sun Sep 10, 2017 8:37 pm

Try the suggestions offered in this youtube video:
https://www.youtube.com/watch?v=D4jHsK1RIMQ

To be honest, it's just easier if you download the game file installer from the member's area.

joetzu
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Sun Apr 10, 2016 7:04 pm

Re: Unable to install PC on Windows 10

Post by joetzu » Tue Sep 12, 2017 10:53 pm

Problem solved. The third disc sent by Slitherine solved the problem. Evidently the other discs had some kind of error. So, it is all good !

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