Trouble with online shopping cart

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

Moderator: Slitherine Core

Post Reply
rallen
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 4
Joined: Tue Dec 13, 2011 1:37 pm

Trouble with online shopping cart

Post by rallen » Tue Dec 13, 2011 1:46 pm

I'm having trouble with the online store. I want to order both Panzer Corp and MILITARY HISTORY™ Commander Europe at War.

I add one to the cart and go back to shopping and when I try to add the second, the first is gone. Is there something I an doing incorrectly?

Thanks

Rich

IainMcNeil
Site Admin
Site Admin
Posts: 13519
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil » Tue Dec 13, 2011 5:53 pm

Sorry you are having problems. Are you trying to buy boxed games or downloads?

rallen
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 4
Joined: Tue Dec 13, 2011 1:37 pm

Post by rallen » Tue Dec 13, 2011 6:40 pm

I am ordering downloads. I made sure I am logged in and my browser which if Firefox 3.6 does accept cookies.

admin
Site Admin
Site Admin
Posts: 587
Joined: Fri Mar 25, 2005 5:37 am

Post by admin » Tue Dec 13, 2011 8:05 pm

After adding the first game, did you use the continue shopping button? At the moment it does not like it if you navigate back to the site without using that.

rallen
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 4
Joined: Tue Dec 13, 2011 1:37 pm

Post by rallen » Tue Dec 13, 2011 8:25 pm

I did use that button.

It looks like it might be something with Firefox. I tried it in Internet Explorer and it seemed to work fine.

admin
Site Admin
Site Admin
Posts: 587
Joined: Fri Mar 25, 2005 5:37 am

Post by admin » Tue Dec 13, 2011 8:30 pm

Ok thanks for the info and glad it is working!

rallen
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 4
Joined: Tue Dec 13, 2011 1:37 pm

Post by rallen » Tue Dec 13, 2011 9:27 pm

thanks for your help.

supergio12
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri Aug 03, 2012 3:01 pm

Re: Trouble with online shopping cart

Post by supergio12 » Mon Apr 18, 2016 8:40 am

I have same problem too. Want buy Order of Battle Morning Sun and Marines....but, after i added the first one, used "continue shopping" added the 2nd one but the first one disappeared! I want use my anniversary coupon for both of them...how i can fix that? Same problem with firefox and explorer.
Matrix site works well...but i cant have limited 10% discount for OOB Marines.... :(

JosephM
Slitherine
Slitherine
Posts: 237
Joined: Tue Mar 18, 2014 10:17 am

Re: Trouble with online shopping cart

Post by JosephM » Mon Apr 18, 2016 2:08 pm

Hello Supergio,

I'm sorry you are having problems with the game. The 10% discount was a limited offer intended to be valid for only a week after release, so this was erroneously left live on the Slitherine site. We've now corrected the price to what it should be.

Regarding the Slitherine cart, unfortunately this is an issue with the cart and we cannot fix this at this stage. I'm sorry for this.

supergio12
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri Aug 03, 2012 3:01 pm

Re: Trouble with online shopping cart

Post by supergio12 » Mon Apr 18, 2016 2:32 pm

Ok i will buy them on Matrix site then! Thx for fast reply! :D

Post Reply

Return to “Online Ordering & Support”