Slow downloads from the members area...

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

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cdavis103
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Wed May 15, 2013 2:34 am

Slow downloads from the members area...

Post by cdavis103 » Fri Jan 27, 2017 10:31 am

My DLs are incredibly slow -- are others seeing this? All my other internet activity is fast, so it appears to be on the Slitherine side..
Close Combat 962MB is taking 4 hours.... :?:

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15605
Joined: Thu Jun 12, 2014 6:44 pm

Re: Slow downloads from the members area...

Post by zakblood » Fri Jan 27, 2017 10:41 am

sorry about this, are you using a client to download or a browser?

pipfromslitherine
Site Admin
Site Admin
Posts: 9033
Joined: Wed Mar 23, 2005 10:35 pm

Re: Slow downloads from the members area...

Post by pipfromslitherine » Fri Jan 27, 2017 3:53 pm

If you email support@slitherine.co.uk they may be able to off an alternate download link which may be quicker.

Cheers

Pip
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JosephM
Slitherine
Slitherine
Posts: 237
Joined: Tue Mar 18, 2014 10:17 am

Re: Slow downloads from the members area...

Post by JosephM » Tue Jan 31, 2017 2:49 pm

Hello cdavis103,

Sorry, but I've moved the post from the News and Announcements forum to the ordering adn support forum. Regarding the download we are not experiencing the slowdown you are however have you tried disabling your anti-virus/anti-malware software while downloading the file?

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