Resized my screen, now I cannot see it

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eliwood98
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Resized my screen, now I cannot see it

Post by eliwood98 » Wed Apr 11, 2018 2:29 pm

I tried to resize my screen in windowed mode, now it is stuck as a line. I cannot expand the screen at all, even after multiple re-installs. It just remains as a gray line. Any ideas how to fix this?

zakblood
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Re: Resized my screen, now I cannot see it

Post by zakblood » Wed Apr 11, 2018 2:34 pm

welcome to the forum, steam or site version?

pc version?

site version setting is in your doc's folder, delete that and on a new install and start it will remake the file

eliwood98
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Re: Resized my screen, now I cannot see it

Post by eliwood98 » Wed Apr 11, 2018 2:38 pm

Steam version, PC.

I'll try to find that file, I deleted the whole thing last time I did an install though.

zakblood
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Re: Resized my screen, now I cannot see it

Post by zakblood » Wed Apr 11, 2018 2:41 pm

the first time you run the steam version is ask's you?
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second time you load it, you get to this page
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just chose settings
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and alter to suit

eliwood98
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
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Re: Resized my screen, now I cannot see it

Post by eliwood98 » Wed Apr 11, 2018 2:42 pm

I do see that, tried to change things but it didn't help.

zakblood
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Re: Resized my screen, now I cannot see it

Post by zakblood » Wed Apr 11, 2018 2:44 pm

even the last box?

use windows scaling etc?

works with 4k?
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if not, post a report

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

eliwood98
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Sun Jan 01, 2017 10:23 am

Re: Resized my screen, now I cannot see it

Post by eliwood98 » Wed Apr 11, 2018 2:55 pm

Alright, working on getting that report for you. I run it, but it doesn't seem to have anything to do with panzercorps.
Attachments
DxDiag.zip
(16.47 KiB) Downloaded 28 times

zakblood
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Re: Resized my screen, now I cannot see it

Post by zakblood » Wed Apr 11, 2018 3:00 pm

as you have a laptop and also 2 GPU onboard, check which one it uses, as per guide

Code: Select all

https://www.techadvisor.co.uk/how-to/pc-components/how-set-default-graphics-card-3612668/

zakblood
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Posts: 13529
Joined: Thu Jun 12, 2014 6:44 pm

Re: Resized my screen, now I cannot see it

Post by zakblood » Wed Apr 11, 2018 3:02 pm

for windows 10 tips, which work will all older games and windows 10

http://www.matrixgames.com/forums/tm.asp?m=4454024

you don't have to make a account to view or sign in to view, but all my tips are for windows 10 pc's

eliwood98
Private First Class - Wehrmacht Inf
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Re: Resized my screen, now I cannot see it

Post by eliwood98 » Wed Apr 11, 2018 3:11 pm

I'll look into it, but I don't think that will help with anything. I have over 100 hours played with no issues previously. It was working perfectly fine just a couple days ago, and I changed no settings. All I did was resize the window.

eliwood98
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Re: Resized my screen, now I cannot see it

Post by eliwood98 » Wed Apr 11, 2018 3:15 pm

A few more details. When I launch the game, if I go into the task manager and maximize the game, I can see the splash screen. From there, if I Click on anything, I just get a bar on the side of the screen I Cannot touch.

zakblood
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Re: Resized my screen, now I cannot see it

Post by zakblood » Wed Apr 11, 2018 3:18 pm

yes you have quite a few hang errors in your report, so also check the Anti Virus logs as something in the last few days has altered something that now makes the game not load, a clean install and wiping the folder clean as shown will put the game back to the default settings, which worked before, so it's a hard one tbh, as something not right, but without being in front and seeing what you see it hard to say.

but just delete the game folder in your doc's will remove the settings so should default back to normal tbh

eliwood98
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
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Re: Resized my screen, now I cannot see it

Post by eliwood98 » Wed Apr 11, 2018 3:21 pm

panzercorpsone.png
panzercorpsone.png (1.95 MiB) Viewed 893 times



I'll keep working on it. I'm attaching a file that shows what I See when I try to launch the game. That blue bar on the left is all I can get anymore.

zakblood
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Posts: 13529
Joined: Thu Jun 12, 2014 6:44 pm

Re: Resized my screen, now I cannot see it

Post by zakblood » Wed Apr 11, 2018 3:25 pm

just make sure when you uninstall and reinstall the game exe isn't left running or still in the task manager

with steam, uninstall and or

https://support.steampowered.com/kb_art ... -QEUH-3335

Verify Integrity of Game Files

reboot steam and or reboot the pc after the uninstall, make sure totally the install folder in steam is 100% empty and also the doc's one, just back up any saves and retry, this time after a reboot of both and see if that makes any difference to the game install and it working etc

eliwood98
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
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Re: Resized my screen, now I cannot see it

Post by eliwood98 » Wed Apr 11, 2018 3:45 pm

Well I'll be honest that I don't entirely know what happened, but I uninstalled and restarted my computer before reinstalling. When I started it again, the blue bar was a tiny bit bigger- just enough that I could move it and restore it to the size I needed. So problem solved. Strangest thing that I've ever experienced on this computer.

zakblood
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Posts: 13529
Joined: Thu Jun 12, 2014 6:44 pm

Re: Resized my screen, now I cannot see it

Post by zakblood » Wed Apr 11, 2018 3:50 pm

glad your sorted and can enjoy the game at last :wink:

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