invalid serial number

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DukeOfLight
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invalid serial number

Post by DukeOfLight » Fri Sep 20, 2013 7:39 pm

i purchased the game from slitherine site...and when i put my cd key its says invalid serial number.
I play this game for 4 years and this is the first time when i have this problems...what to do?

VPaulus
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Re: invalid serial number

Post by VPaulus » Fri Sep 20, 2013 7:46 pm

Please make sure you type in the serial number in manually via the keyboard in the format of XXXX-XXXX-XXXX-XXXX and not to copy and paste the serial only you could be copying not only the serial number but the white spaces on either side of the serial number.

DukeOfLight
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Re: invalid serial number

Post by DukeOfLight » Fri Sep 20, 2013 7:50 pm

I've tried...it doesnt work...its says...error..invalid serial number

VPaulus
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Re: invalid serial number

Post by VPaulus » Fri Sep 20, 2013 9:19 pm

Send an email to support[at]slitherine.co.uk with your order number and we will provide with a new download link if needed.

Peter Stauffenberg
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Re: invalid serial number

Post by Peter Stauffenberg » Fri Sep 20, 2013 9:54 pm

Are you speaking about installing GS v3.0? If so then you should wait until tomorrow after Matrixgames have downloaded another version on their site later today. This installer should be able to use Slitherine serial numbers.

richardsd
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Re: invalid serial number

Post by richardsd » Sat Sep 21, 2013 2:51 am

Stauffenberg wrote:Are you speaking about installing GS v3.0? If so then you should wait until tomorrow after Matrixgames have downloaded another version on their site later today. This installer should be able to use Slitherine serial numbers.
the second download still rejects slitherine serial numbers

Peter Stauffenberg
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Re: invalid serial number

Post by Peter Stauffenberg » Sat Sep 21, 2013 3:41 am

Has it been updated yet? I haven't got an email from the installer developer that is has.

richardsd
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Re: invalid serial number

Post by richardsd » Sat Sep 21, 2013 3:50 am

Stauffenberg wrote:Has it been updated yet? I haven't got an email from the installer developer that is has.
there are two available, but maybe they haven't updated it

Morris
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Re: invalid serial number

Post by Morris » Sat Sep 21, 2013 4:38 am

richardsd wrote:
Stauffenberg wrote:Has it been updated yet? I haven't got an email from the installer developer that is has.
there are two available, but maybe they haven't updated it
I checked it just now . there are 4 aviliable . the top 2 seems the new ones . :)

richardsd
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Re: invalid serial number

Post by richardsd » Sat Sep 21, 2013 5:03 am

Morris wrote:
richardsd wrote:
Stauffenberg wrote:Has it been updated yet? I haven't got an email from the installer developer that is has.
there are two available, but maybe they haven't updated it
I checked it just now . there are 4 aviliable . the top 2 seems the new ones . :)
PC doesn't work

2 PC versions
2 MAC

DukeOfLight
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Re: invalid serial number

Post by DukeOfLight » Sat Sep 21, 2013 5:45 am

No its working using the following patch from the matrix website: Grand Strategy 3.00 Expansion (PC)

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