FoG reader won't load on PC

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IainMcNeil
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Re: FoG reader won't load on PC

Post by IainMcNeil » Mon Nov 12, 2012 12:42 pm

Could there be some temporary cache that is not being cleared by deleting the file and this is preventing it properly downloading again? Could the file be corrupt and not deleted or read only and not downloaded or trying to save to a folder where there is no write permissions?

abannanSupport
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Re: FoG reader won't load on PC

Post by abannanSupport » Mon Nov 12, 2012 2:33 pm

Gilles

Today, we have been able to recreate the problems your system has been showing and are confident to have a fix within 24 hours.

Thanks for your patience.

Cheers
Lawrence

zaknafir
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Re: FoG reader won't load on PC

Post by zaknafir » Mon Nov 12, 2012 11:15 pm

I have done all the steps you indicate (download new patch, deleted existing content download, clicked the delete, re-downloaded the content, etc) and also continue with the same problem than Guilles.

Best regards,
Javier

IainMcNeil
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Re: FoG reader won't load on PC

Post by IainMcNeil » Tue Nov 13, 2012 11:00 am

Hi guys

we have update the beta to v2.0.3. See the sticky thread for details.

Can you give it another try to see if it fixes your download issues. Thanks for your patience!

thefrenchjester
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Re: FoG reader won't load on PC

Post by thefrenchjester » Tue Nov 13, 2012 12:50 pm

IainMcNeil wrote:Hi guys

we have update the beta to v2.0.3. See the sticky thread for details.

Can you give it another try to see if it fixes your download issues. Thanks for your patience!
Hi Iain,

yeeeeees!!!!!!!!!!!!!!!!!! the version 2.0.3 works on my desktop!!!!!!!!!!!!!!

all the functions are working , Zoom ,quick navigation and on my "23 inches" screen it's really cool to read on it!

thanks for your work you done on the problems I had, thanks also to Lawrence and all the people involved in it;

Best regards

Gilles " back on the Field of Glory ! "

IainMcNeil
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Re: FoG reader won't load on PC

Post by IainMcNeil » Tue Nov 13, 2012 2:11 pm

That's a relief - glad we finally found the issue!

zaknafir
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Re: FoG reader won't load on PC

Post by zaknafir » Tue Nov 13, 2012 5:26 pm

hi,

V2.0.3. now works too on my pc.

Thanks,
Javier

IainMcNeil
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Re: FoG reader won't load on PC

Post by IainMcNeil » Wed Nov 14, 2012 2:10 pm

OK great - we're going to make these official!

Peithetairos
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Re: FoG reader won't load on PC

Post by Peithetairos » Mon Mar 18, 2013 6:53 am

Hi,

it seems I have a very similar issue with my digital version of the FoG 2.0 ruleset.

I am using a Dell Latitude D600 Laptop.

Windows Xp SP3

Intel Pentium M 1.6Ghz
512MB RAM.

ESET NOD Antivirus 5.0.95.0

I attempted to download the reader but it is stuck on part 12. So I assume the file it tries to download is corrupted. Deleting the file folder after deinstalling it, combined with deleting temp files etc. did no work so far. When I download the reader and install it it just resumes downloading the corrupted part.

How can I get entirely rid of the already downloaded files and just try to download it again? Where are these files saved?

On my other PC with Windows 7 it worked without a problem.

abannanSupport
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Re: FoG reader won't load on PC

Post by abannanSupport » Thu Jun 27, 2013 7:17 am

Peithetairos wrote:Hi,

it seems I have a very similar issue with my digital version of the FoG 2.0 ruleset.

I am using a Dell Latitude D600 Laptop.

Windows Xp SP3

Intel Pentium M 1.6Ghz
512MB RAM.

ESET NOD Antivirus 5.0.95.0

I attempted to download the reader but it is stuck on part 12. So I assume the file it tries to download is corrupted. Deleting the file folder after deinstalling it, combined with deleting temp files etc. did no work so far. When I download the reader and install it it just resumes downloading the corrupted part.

How can I get entirely rid of the already downloaded files and just try to download it again? Where are these files saved?

On my other PC with Windows 7 it worked without a problem.
Peithetairos,

Do you still have this problem? If so contact me directly.

Thanks

Lawrence

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