Duplicate Serial Number

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Jhykronos
Staff Sergeant - StuG IIIF
Staff Sergeant - StuG IIIF
Posts: 250
Joined: Fri Jul 17, 2009 10:52 pm

Duplicate Serial Number

Post by Jhykronos » Wed Jan 22, 2014 4:05 am

I grabbed all the new army list books at once (PC). Immortal fire and Storm of Arrows had exactly the same serial number, but it only works for Storm of Arrows. Help!

Order ID: 77782140

Jhykronos
Staff Sergeant - StuG IIIF
Staff Sergeant - StuG IIIF
Posts: 250
Joined: Fri Jul 17, 2009 10:52 pm

Re: Duplicate Serial Number

Post by Jhykronos » Wed Jan 22, 2014 5:12 am

OK, I verified all the other books got unique working product ID#s. Just Immortal Fire somehow got Storm of Arrows' S/N and won't accept it.

IainMcNeil
Site Admin
Site Admin
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Joined: Fri Apr 01, 2005 10:19 am

Re: Duplicate Serial Number

Post by IainMcNeil » Wed Jan 22, 2014 2:04 pm

Sorry about the mix up. If you have not contacted support@slitherine.co.uk please do so to let them know. We're working on a fix and will have it out ASAP.

Jhykronos
Staff Sergeant - StuG IIIF
Staff Sergeant - StuG IIIF
Posts: 250
Joined: Fri Jul 17, 2009 10:52 pm

Re: Duplicate Serial Number

Post by Jhykronos » Sat Jan 25, 2014 3:18 am

IainMcNeil wrote:Sorry about the mix up. If you have not contacted support@slitherine.co.uk please do so to let them know. We're working on a fix and will have it out ASAP.
d'Oh. They gave me a new serial #, but it was for Storm of Arrows, not Immortal fire. Now I've got 2 Storm of Arrows ID#s and still zero working immortal fire id#s.

Jhykronos
Staff Sergeant - StuG IIIF
Staff Sergeant - StuG IIIF
Posts: 250
Joined: Fri Jul 17, 2009 10:52 pm

Re: Duplicate Serial Number

Post by Jhykronos » Sat Jan 25, 2014 11:02 pm

OK, Slitherine support got it worked out. Thanks.

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