[Fixed] Can't start the game

Moderator: Pandora Moderators

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Wed Feb 13, 2013 9:16 pm

Alright, I do have a good idea what code is likely causing it, just need a good solution now.

I would be interested to know if Ribes is still crashing since his crashes were different; and alt-tab crash has appearently been fixed.
Rok Breulj
Designer and Programmer
Proxy Studios

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Thu Feb 14, 2013 2:44 am

Published a new version, hopefully fixing the key crashes. Regardless if it works or not, I would appreciate a new log.

Cheers,
Rok
Rok Breulj
Designer and Programmer
Proxy Studios

maulet
Administrative Corporal - SdKfz 232 8Rad
Administrative Corporal - SdKfz 232 8Rad
Posts: 159
Joined: Sun Mar 14, 2010 11:31 pm
Location: Barcelona

Re: Can't start the game

Post by maulet » Thu Feb 14, 2013 8:49 am

SephiRok wrote:Published a new version, hopefully fixing the key crashes. Regardless if it works or not, I would appreciate a new log.

Cheers,
Rok
to be sure, where is the link?

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Thu Feb 14, 2013 1:05 pm

It should update itself.
Rok Breulj
Designer and Programmer
Proxy Studios

maulet
Administrative Corporal - SdKfz 232 8Rad
Administrative Corporal - SdKfz 232 8Rad
Posts: 159
Joined: Sun Mar 14, 2010 11:31 pm
Location: Barcelona

Re: Can't start the game

Post by maulet » Thu Feb 14, 2013 3:38 pm

SephiRok wrote:It should update itself.
ok I will try later

maulet
Administrative Corporal - SdKfz 232 8Rad
Administrative Corporal - SdKfz 232 8Rad
Posts: 159
Joined: Sun Mar 14, 2010 11:31 pm
Location: Barcelona

Re: Can't start the game

Post by maulet » Thu Feb 14, 2013 6:00 pm

error again
Attachments
Logs.rar
(21.89 KiB) Downloaded 50 times

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Thu Feb 14, 2013 7:00 pm

Is there any chance you're running a program that changes or intercepts key events or does macros or such?

Could you run "system information", save and attach the output here so I can see what processes are running on your machine.
Rok Breulj
Designer and Programmer
Proxy Studios

Rachzul
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Mon Feb 04, 2013 11:01 pm

Re: Can't start the game

Post by Rachzul » Thu Feb 14, 2013 9:47 pm

SephiRok wrote:Is there any chance you're running a program that changes or intercepts key events or does macros or such?

Could you run "system information", save and attach the output here so I can see what processes are running on your machine.
same problem. could type two letters before i got the error.
Don't know why but the system info file wont upload

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Fri Feb 15, 2013 2:05 am

You could zip it.
Rok Breulj
Designer and Programmer
Proxy Studios

Ribes
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 17
Joined: Mon Feb 04, 2013 9:41 am

Re: Can't start the game

Post by Ribes » Fri Feb 15, 2013 3:26 pm

I haven't been able to download the latest update. My original problem was that the updater would crash every time I tried to start it.

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Fri Feb 15, 2013 3:34 pm

Sorry, you can plug this in. Still starts the updater, but hopefully works.
Rok Breulj
Designer and Programmer
Proxy Studios

maulet
Administrative Corporal - SdKfz 232 8Rad
Administrative Corporal - SdKfz 232 8Rad
Posts: 159
Joined: Sun Mar 14, 2010 11:31 pm
Location: Barcelona

Re: Can't start the game

Post by maulet » Fri Feb 15, 2013 7:12 pm

SephiRok wrote:Is there any chance you're running a program that changes or intercepts key events or does macros or such?

Could you run "system information", save and attach the output here so I can see what processes are running on your machine.
where is system information? what means?

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Fri Feb 15, 2013 7:21 pm

http://windows.microsoft.com/en-US/wind ... nformation
Open System Information by clicking the Start button. In the search box, type System Information, and then, in the list of results, click System Information.

You can save System Information by clicking File, clicking Save, typing a name for the file, and then clicking Save again.
Rok Breulj
Designer and Programmer
Proxy Studios

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Fri Feb 15, 2013 7:27 pm

P.S. Maulet, have you tried disabling any anti-virus software and all other non-essential programs?
Rok Breulj
Designer and Programmer
Proxy Studios

maulet
Administrative Corporal - SdKfz 232 8Rad
Administrative Corporal - SdKfz 232 8Rad
Posts: 159
Joined: Sun Mar 14, 2010 11:31 pm
Location: Barcelona

Re: Can't start the game

Post by maulet » Fri Feb 15, 2013 7:29 pm

here you have.
Attachments
maulet.rar
(83.02 KiB) Downloaded 55 times

Rachzul
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Mon Feb 04, 2013 11:01 pm

Re: Can't start the game

Post by Rachzul » Fri Feb 15, 2013 10:19 pm

here is the system info
Attachments
systeminfo.rar
system info
(81.17 KiB) Downloaded 46 times

SephiRok
Proxy Studios
Proxy Studios
Posts: 1024
Joined: Thu Jul 19, 2012 10:19 am
Contact:

Re: Can't start the game

Post by SephiRok » Sun Feb 17, 2013 1:21 am

You could give the new version a try, no promises though -- we still haven't been able to reproduce it.
Rok Breulj
Designer and Programmer
Proxy Studios

maulet
Administrative Corporal - SdKfz 232 8Rad
Administrative Corporal - SdKfz 232 8Rad
Posts: 159
Joined: Sun Mar 14, 2010 11:31 pm
Location: Barcelona

Re: Can't start the game

Post by maulet » Sun Feb 17, 2013 6:10 am

error

Rachzul
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Mon Feb 04, 2013 11:01 pm

Re: Can't start the game

Post by Rachzul » Mon Feb 18, 2013 10:49 pm

sorry but still no luck

Eleazzaar
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Wed Nov 21, 2012 4:19 pm

Re: Can't start the game

Post by Eleazzaar » Fri Feb 22, 2013 4:50 pm

Hi. I just downloaded the mac version, after being accepted into the Beta Program.

I unzipped the app (tried both the default unarchiver and a 3rd party), but clicking on it gives no visible reaction. It is a generic icon too.

Crash Report attached
Attachments
crashreportMac.txt.zip
(10.23 KiB) Downloaded 56 times

Locked

Return to “Pandora : Public Beta”