Image flashes

Commander - The Great War: Tech Support

Moderators: Slitherine Core, The Lordz

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
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Joined: Thu Apr 04, 2013 6:38 pm

Image flashes

Post by thina67 » Thu Apr 04, 2013 6:45 pm

Hello,

I have a problem with the game. After I click on "Play", image (with german soldiers) flashes all the time and it's the same when I launch the game ...

Thank you to help me.

I just want to add that my graphic card drivers are updated

lordzimoa
Lordz Games Studio
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Re: Image flashes

Post by lordzimoa » Mon Apr 15, 2013 8:42 am

Hi, we need some more info before we can help out, like log file, glew info and dxdiag, please have a read here how to obtain those:

viewtopic.php?f=214&t=38738

As a tip, try and use the latest driver straight from the original graphic card vendor and make sure you are patched to the latest CTGW 1.13 version.

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Apr 04, 2013 6:38 pm

Re: Image flashes

Post by thina67 » Tue Apr 16, 2013 6:14 pm

thank you to help me.

First my card graphic drivers are updated and I loaded the new patch 1.13.

I saw some "missing" in the glewinfo file ... maybe the problems

Here my ctgw and glewinfo files :
Attachments
glewinfo.zip
(18.89 KiB) Downloaded 175 times
ctgw.zip
(919 Bytes) Downloaded 127 times

lordzimoa
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Re: Image flashes

Post by lordzimoa » Tue Apr 16, 2013 9:46 pm

Can you post your Dxdiag please as well, so we can have a closer look at your hardware and drivers please, thanks.

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Apr 04, 2013 6:38 pm

Re: Image flashes

Post by thina67 » Wed Apr 17, 2013 5:34 pm

here my dxdialog file, I hope it's the good one and thanks again to help me.
Attachments
DxDiag.zip
(7.36 KiB) Downloaded 114 times

DukeOfLight
Senior Corporal - Destroyer
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Re: Image flashes

Post by DukeOfLight » Thu Apr 18, 2013 7:42 am

i have the same issue.
i have vista with nvidia gtx 260 with the latest drivers.

johnnybravo
Lordz Games Studio
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Re: Image flashes

Post by johnnybravo » Thu Apr 18, 2013 2:35 pm

Your machine is way more than needed to run the game and drivers are perfectly fine too. To be honest I have no idea what is happening there. Game log shows no errors and in fact says that game loaded correctly.

By "Play" image you mean briefing video play icon? You can't watch it?

Was the game working correctly before patching to 1.3.0?

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Apr 04, 2013 6:38 pm

Re: Image flashes

Post by thina67 » Thu Apr 18, 2013 3:24 pm

The problem wasthe same before and after the last updated of the game.
When I click on icon CTGW, I have a window with the menu "Play to CTGW" "Search of update" and so on : no problem.
When I click on "Play", there is a picture of german soldiers with the menu "Solo" ... : the picture flashes quickly and flashes all the time when I click on other button "Solo" "Credit" ...

johnnybravo
Lordz Games Studio
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Re: Image flashes

Post by johnnybravo » Thu Apr 18, 2013 3:35 pm

thina67 wrote:The problem wasthe same before and after the last updated of the game.
When I click on icon CTGW, I have a window with the menu "Play to CTGW" "Search of update" and so on : no problem.
When I click on "Play", there is a picture of german soldiers with the menu "Solo" ... : the picture flashes quickly and flashes all the time when I click on other button "Solo" "Credit" ...
Hm still not quite sure what is happening. By "Solo" you mean "Singleplayer" yes?

Also, log that you attached says that you started singleplayer game. What happened after that? Are you able to play the game but it flashes all the time? Or something else happens?

Please go to "change settings" and see if Fullscreen and VSync options change anything (VSync is actually a suspect). Please also try different resolutions.

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Apr 04, 2013 6:38 pm

Re: Image flashes

Post by thina67 » Thu Apr 18, 2013 5:41 pm

Yes when I have the menu with "singleplayer", "multiplayer", "option", "credit" and "quit", the screen flashes quickly. I click on "single player", i have the menu with the differents scenarii, campaigns and the button "launch" , the screen flashes always. I click on "Launch", I have the map, the units, I can play but screen flashes always ... it is very tiring.
I tried different options and all the resolutions in the "change settings" without improvements.
Just a question : in the resolutions possibilities, I have different resolutions (1360x768 ...) but only 32 bpp. Is it a problem ?

lordzimoa
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Re: Image flashes

Post by lordzimoa » Sat Apr 20, 2013 8:40 am

Could you try out and revert to one or two older drivers and see if the flashing also happens, with VSync disabled?

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Apr 04, 2013 6:38 pm

Re: Image flashes

Post by thina67 » Mon Apr 22, 2013 10:49 am

Hi,

I loaded the old driver of my graphic card ... and the problem was the same.
I have also Battle academy and panzer corps without problem ...
I really don't understand !!!

lordzimoa
Lordz Games Studio
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Re: Image flashes

Post by lordzimoa » Mon Apr 22, 2013 12:44 pm

Szymon is looking at this, thanks for trying... we try and get you running asap.

johnnybravo
Lordz Games Studio
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Re: Image flashes

Post by johnnybravo » Sun Apr 28, 2013 8:56 pm

Please unpack contents of attachment to your ctgw installation directory and run ctgw_sdl.exe.
Attachments
ctgw_sdl.7z
(1.22 MiB) Downloaded 122 times

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Apr 04, 2013 6:38 pm

Re: Image flashes

Post by thina67 » Mon Apr 29, 2013 6:19 pm

Johnnybravo,

I unpack your files in my ctgw directory, but when I click on ctgw_sdl.exe I have an error message (in french but I translated) : "The application was not able to start because its configuration side by side is incorrect".
I'm not sure about the translation of "side by side" (côte-à-côte in french !!!).

thank you for your help

thina67

johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
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Re: Image flashes

Post by johnnybravo » Mon May 06, 2013 11:21 pm

I was hoping to have a new version for you to try today but won't happen unfortunately. Ill get back to you tomorrow tho. Sorry :(

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Apr 04, 2013 6:38 pm

Re: Image flashes

Post by thina67 » Tue May 07, 2013 11:09 am

I can understand, johnnybravo, and thank you to help me.
It was the first time I have this error message ...

thina67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 10
Joined: Thu Apr 04, 2013 6:38 pm

Re: Image flashes

Post by thina67 » Sat May 11, 2013 4:17 pm

Johnnybravo,

My problem seems to be resolved ... I don't know why !!!
I just installed a new game on my PC and now after many tries no more flashs and the game seems OK.
I got just a message concerning the basic color of windows 7 and after that it's ok ...

thanks for your help

johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: Image flashes

Post by johnnybravo » Sat May 11, 2013 6:25 pm

Happy to hear! Sorry I was not more helpful

jchallenger4
Private First Class - Opel Blitz
Private First Class - Opel Blitz
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Re: Image flashes

Post by jchallenger4 » Tue Jun 25, 2013 2:03 pm

yea my games doing da same exact thing

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