1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time) 2. Click "run" (skip this step on Windows 8 ) 3. Type in "dxdiag" and click "OK" 4. Check through the tabs and perform all tests 5. Click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.
with this is may help support narrow it down a bit, thanks