Redeeming Your Steam Key

Close Combat: Gateway to Caen is the latest release in the critically-acclaimed Close Combat series and focuses on the largest, concentrated British offensive since the Normandy landings in an attempt to penetrate the German lines west of Caen and cross the Odon River to get the stalled advance moving again.

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IainMcNeil
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Redeeming Your Steam Key

Post by IainMcNeil » Thu Jun 05, 2014 1:11 pm

Hi guys

we've had a lot of questions about how the system works so we're trying to put all the info in one place.

If you have bought Close Combat Gateway to Caen from us you will have a serial. This serial is all you need to get your Steam key. The way the system works is you register your serial and then we issue you a Steam key.

NOTE THE SYSTEM WILL BE ACTIVATED ONCE THE GAME RELEASES ON STEAM - June 6th !

You'll be able to generate a Steam key for the game and you'll be able to activate it on Steam.

To register your serials & redeem your steam keys please go here:
http://www.slitherine.com/my_page/steam_serials

Once you have registered a serial a button will appear to generate a Steam key. Click the button and the page will update to show your key. This page will track all the Steam keys you have redeemed.

We've tried to make it as universal as possible so it works for everyone no matter where they bought and will work for future releases. We've tested it thoroughly but as always when new software hits the wild there can be issues so if something goes wrong let us know and we'll get to fixing it ASAP.

Thanks again for your support!

Troger_slith
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Re: Redeeming Your Steam Key

Post by Troger_slith » Sat Jun 07, 2014 3:11 am

"Error 48: Serial Number Already Registered"

I registered in the game and now when I try to register on your site I get the above error message. Please help.

IainMcNeil
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Re: Redeeming Your Steam Key

Post by IainMcNeil » Sat Jun 07, 2014 9:06 am

If you already registered your serial you just need to redeem your key.

Go here :
http://www.slitherine.com/my_page/steam_serials

Login and you'll see all your registered serials. Click the button to redeem a Steam key.

Troger_slith
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Re: Redeeming Your Steam Key

Post by Troger_slith » Sat Jun 07, 2014 3:55 pm

IainMcNeil wrote:If you already registered your serial you just need to redeem your key.

Go here :
http://www.slitherine.com/my_page/steam_serials

Login and you'll see all your registered serials. Click the button to redeem a Steam key.
Iain, I already tried that, and got the error above. It just shows "register key" and then when I input the key I get the error above. Something is going on with all the merging of accounts. Can you please give me a Steam key? You can confirm my order on the Matrix website.

VPaulus
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Re: Redeeming Your Steam Key

Post by VPaulus » Sat Jun 07, 2014 9:56 pm

Troger_slith wrote: Iain, I already tried that, and got the error above. It just shows "register key" and then when I input the key I get the error above. Something is going on with all the merging of accounts. Can you please give me a Steam key? You can confirm my order on the Matrix website.
I'm sorry, but you'll have to contact us at support[at]slitherine.co.uk

IainMcNeil
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Re: Redeeming Your Steam Key

Post by IainMcNeil » Sun Jun 08, 2014 11:50 am

It sounds like you have registered the serial to a different account accidentally but support will help you out.

Platoon_Michael
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Re: Redeeming Your Steam Key

Post by Platoon_Michael » Sun Jun 08, 2014 3:30 pm

Hello,
I got my game from the Matrix web site.
I understand the steps needed to activate GWTC at Steam (I think)

But to be honest I don't really know if its necessary.
I just got Steam a few months ago and to be honest I've never used it.
I only got Steam cause it seemed the only way possible to patch up Company of Heros after my PC crash.

Am I using Steam to play GWTC At Steam?
Or is it just to buy/find people who play the games I like?

Is registering my GWTC game good for me,or is it gonna make it difficult for me?
Old timer here so I'm just not sure or well informed about this Steam thing.


thanks

IainMcNeil
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Re: Redeeming Your Steam Key

Post by IainMcNeil » Thu Jun 12, 2014 3:09 pm

It makes no difference at all really. Some people just like to have their games in their Steam library. If you don't want to do that then just forget about it and nothing changes. The game code is exactly the same so there is no advantage to a Steam version. It uses the same lobby as the non steam version.

asdf727826
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Re: Redeeming Your Steam Key

Post by asdf727826 » Sun Dec 02, 2018 10:31 am

I was always wondering, does it cost you money when a customer redeems such a Steam key? If it does, i'd rather not do it, I'm fine with the download version.

VPaulus
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Re: Redeeming Your Steam Key

Post by VPaulus » Sun Dec 02, 2018 4:45 pm

asdf727826 wrote:
Sun Dec 02, 2018 10:31 am
I was always wondering, does it cost you money when a customer redeems such a Steam key? If it does, i'd rather not do it, I'm fine with the download version.
No, it doesn't cost us money.
Thanks for asking.

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