Error Message

Moderator: Ageod

b52pilot1
Administrative Corporal - SdKfz 251/1
Administrative Corporal - SdKfz  251/1
Posts: 145
Joined: Thu Jun 23, 2011 9:23 pm

Re: Error Message

Post by b52pilot1 » Thu Sep 19, 2013 12:40 am

I successfully updated the driver and I still get the same result when I try to play the game.

b52pilot1
Administrative Corporal - SdKfz 251/1
Administrative Corporal - SdKfz  251/1
Posts: 145
Joined: Thu Jun 23, 2011 9:23 pm

Re: Error Message

Post by b52pilot1 » Thu Sep 19, 2013 7:22 pm

Any other suggestions? If not, is it possible to request a refund?

Kevin

VPaulus
Slitherine
Slitherine
Posts: 7978
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Error Message

Post by VPaulus » Fri Sep 20, 2013 12:27 am

I have installed the game in a system with an Intel HD 3000 and was able to run it. So I believe it's not a compatible issue with your Intel HD 4000.
However something in your system is preventing the DirectX initialization. I really don't know what might be causing that.
Please contact our support[at]slitherine .co.uk with your order number and mention that we have already done some troubleshooting in the forum but unfortunately weren't able to fix the issue.

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