Windows 10

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Evan Brooks
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Windows 10

Post by Evan Brooks » Sat Feb 06, 2016 2:00 pm

I have recently purchased a new laptop which comes with Windows 10. The program does not install; is there a problem with it and Win 10, or do I need to download the latest version as opposed to using my DVD copy?

Thank you for your assistance.

Nacho84
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Re: Windows 10

Post by Nacho84 » Sat Feb 06, 2016 2:07 pm

Hello Evan,

As far as I know, the game is fully compatible with Windows 10. Let me redirect Customer Support to this thread so that they can help you out.

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

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VPaulus
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Re: Windows 10

Post by VPaulus » Sat Feb 06, 2016 2:47 pm

The game is fully compatible with Windows 10.
Could you please describe the error? Is it during installation? Which error message do you receive?

Evan Brooks
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Re: Windows 10

Post by Evan Brooks » Sat Feb 06, 2016 3:14 pm

I never get to an error message. Although the DVD external drive shows up as an E: drive and displays forty-one separate files, when I click on autorun or setup, it simply spins and does nothing.

I am using a Microsoft Surface Book which accounts for why I have to use the external DVD drive.

VPaulus
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Re: Windows 10

Post by VPaulus » Sat Feb 06, 2016 3:30 pm

I have sent an email with a download link for the game.
Try installing via the download file.

Evan Brooks
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Re: Windows 10

Post by Evan Brooks » Sat Feb 06, 2016 10:48 pm

Interestingly enough, the download worked perfectly. Now I am just trying to determine why the DVD did not work.

But thanks for the assistance.

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