Page 1 of 1

Can't install Sandstorm

Posted: Wed May 16, 2018 2:24 pm
by jo
Hi everybody,

I just downloaded the new DLC Sandstorm, but wasn't able to install. The program demands the version 6.1.7. I have version 5.3.0. But where ist this new version? I tried automatic upgrader, but here I was told, that I need version 6.1.7 to run the automatic upgrading routine. (?) Any ideas? Can anybody help?

Thanks,
Jo

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 2:34 pm
by terminator
jo wrote:Hi everybody,

I just downloaded the new DLC Sandstorm, but wasn't able to install. The program demands the version 6.1.7. I have version 5.3.0. But where ist this new version? I tried automatic upgrader, but here I was told, that I need version 6.1.7 to run the automatic upgrading routine. (?) Any ideas? Can anybody help?

Thanks,
Jo
Members Area :
MembersArea.JPG
MembersArea.JPG (38.11 KiB) Viewed 1319 times

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 2:41 pm
by Shards
Thanks Terminator!

Jo, I'll find out why you're getting that issue with the updater

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 2:52 pm
by jo
Ahem, sorry, but I simply cant find that download in my members area.

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 2:56 pm
by Shards

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 3:35 pm
by Steenv

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 7:34 pm
by richfed
I keep getting prompted to "insert Disk #2"??????????

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 7:37 pm
by VPaulus
richfed wrote:I keep getting prompted to "insert Disk #2"??????????
Extract the files. Don't run the exe inside the unzip program.

http://www.slitherine.com/forum/viewtop ... 44#p723463

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 7:58 pm
by richfed
Having a heck of a time.


First of all, I am being prompted for about 50 or 60 files that "are in use." Next, even after extracting, I only have one file. Inside the .zip folder are two, but the second one will not open at all. Even if I browse to its path, I get a Windows pop-up asking me if I want to check the Store for a program that will open it. I need a break. Will try again later.

Re: Can't install Sandstorm

Posted: Wed May 16, 2018 8:19 pm
by Navman2854
richfed wrote:Having a heck of a time.


First of all, I am being prompted for about 50 or 60 files that "are in use." Next, even after extracting, I only have one file. Inside the .zip folder are two, but the second one will not open at all. Even if I browse to its path, I get a Windows pop-up asking me if I want to check the Store for a program that will open it. I need a break. Will try again later.
richfed, if you're going that route (which I did), when you get the Windows Store popup just close it or hit enter (I can't remember which I did). The install then continued and completed. As far as files in use, make sure OOB is closed, not running, that I did not see at all during install.

Re: Can't install Sandstorm

Posted: Thu May 17, 2018 5:27 pm
by richfed
I finally had success. I ended up creating a new folder to unzip to. I installed from the .exe file in that new folder and *presto* - INSTALLED! Pays off to do things when your mind is focused.

Re: Can't install Sandstorm

Posted: Thu May 17, 2018 5:43 pm
by jo
I also finally managed to get the Upgrade done and the game is running. Thank you very much for your help. :D

Jo

Re: Can't install Sandstorm

Posted: Tue May 22, 2018 11:34 pm
by elconfederado
I can't get the upgrade to download fully. It keeps cutting out on me. Is this a known problem? I ordered the disk as well. Is the upgrade on the disk? Very frustrating.

Re: Can't install Sandstorm

Posted: Tue May 22, 2018 11:38 pm
by elconfederado
In fact I click on the upgrade and it keeps taking me back to the upgrade page.

Re: Can't install Sandstorm

Posted: Wed May 23, 2018 9:17 am
by VPaulus
Like already pointed in this thread you can install it manually. You can download from the member's area or from the post below:
viewtopic.php?f=264&t=85443

Re: Can't install Sandstorm

Posted: Wed May 23, 2018 12:21 pm
by elconfederado
Finally got it figured out. :D