Game crashing after it upgraded to 1.4.4 Previously worked

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dwr5150
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Game crashing after it upgraded to 1.4.4 Previously worked

Post by dwr5150 » Wed Jun 10, 2015 2:30 pm

Hi,

The awesome Pandora game I helped playtest recently started crashing on startup after it upgraded to 1.4.4. It previously worked great. I have tried completely disabling my Norton Suite. I have the error message but what format will the upload attachment permit? (it rejects .docx and .pdf)

I have two kids that are anxiously awaiting your assistance, thanks!

David

Xilmi
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Re: Game crashing after it upgraded to 1.4.4 Previously work

Post by Xilmi » Wed Jun 10, 2015 2:34 pm

Can you put the error-message in a Zip-file? Image-formats like jpg or png should also work.

dwr5150
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Re: Game crashing after it upgraded to 1.4.4 Previously work

Post by dwr5150 » Wed Jun 10, 2015 6:20 pm

Thanks, I've attached the .png file.

Any ideas?
Attachments
PandoraError.png
PandoraError.png (82.2 KiB) Viewed 2511 times

Xilmi
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Re: Game crashing after it upgraded to 1.4.4 Previously work

Post by Xilmi » Wed Jun 10, 2015 9:43 pm

It says that the file "PandoraServer.exe" cannot be found. This is extremely weird. Can you look into the game's binaries-folder if it really is not there?

dwr5150
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Re: Game crashing after it upgraded to 1.4.4 Previously work

Post by dwr5150 » Wed Jun 10, 2015 10:26 pm

I see the Pandora.exe file and the Pandora updater.exe file but no server.exe file.

Xilmi
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Re: Game crashing after it upgraded to 1.4.4 Previously work

Post by Xilmi » Wed Jun 10, 2015 10:41 pm

Can you try reinstalling the game?

dwr5150
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Re: Game crashing after it upgraded to 1.4.4 Previously work

Post by dwr5150 » Wed Jun 10, 2015 10:48 pm

Hmmmm, but how would I do that? I'm sure the link where I purchased it two years ago has expired by now.

Xilmi
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Re: Game crashing after it upgraded to 1.4.4 Previously work

Post by Xilmi » Thu Jun 11, 2015 7:33 am

I'll inform Sephirok to look at this.
I only have been messing around with the Eclipse of Nashira DLC and so don't know what could have possibly gone wrong with the vanilla-game.
One of the most important files from the game simply going missing cannot be that hard to fix for them.

SephiRok
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Re: Game crashing after it upgraded to 1.4.4 Previously work

Post by SephiRok » Fri Jun 12, 2015 7:52 am

Hello,

Please run the updater (PandoraUpdater.exe) to fully update and download any missing files.

If issues persist, it is likely due to background security software like antivirus, please see viewtopic.php?f=268&t=46757

Sorry for the inconvenience,
Rok
Rok Breulj
Designer and Programmer
Proxy Studios

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