Error 3221225477 EXCEPTION_ACESS_VIOLATION

Moderators: Pandora Moderators, Slitherine Core

Post Reply
McBlah
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Thu Jul 09, 2015 7:10 pm

Error 3221225477 EXCEPTION_ACESS_VIOLATION

Post by McBlah » Thu Jul 09, 2015 7:12 pm

Hi,

I was playing Pandora with no mods, and in the middle of my game it crashed with this error message. Error 3221225477 EXCEPTION_ACESS_VIOLATION

How do I fix this?

Xilmi
Pandora Community Developer
Pandora Community Developer
Posts: 522
Joined: Fri May 23, 2014 3:21 pm

Re: Error 3221225477 EXCEPTION_ACESS_VIOLATION

Post by Xilmi » Thu Jul 09, 2015 9:23 pm

You most likely can't fix it but you can help me do it by attaching the game's error-log.

"Reporting Issues
Game Logs
When reporting an issue, please make sure to include all of the game's logs and, if applicable, a save game. You can either attach them to your post (.zip) or mail them to support@slitherine.co.uk. This will greatly help expedite a fix or further assistance.

Saved games, screen shots, configuration and log files are stored in the following locations:
Windows Vista/7: "%APPDATA%\Proxy Studios\Pandora\"
Windows XP: "%APPDATA%\Proxy Studios\Pandora\"
Mac OS X: "/Users/<user>/Library/Application Support/Proxy Studios/Pandora/"
Linux: "/home/<user>/.config/Proxy Studios/Pandora/"
The Steam version stores saved games in a different location to support the Steam Cloud:

Steam: "<installation directory>/Cache/cloud/"
Due to multi-platform syncing limitations, the Steam Cloud system requires all files and directories to have lowercase names. Failure to comply may prevent the Steam Cloud from working properly and may clear all files from the cloud. Please be very careful if you modify the contents of this directory manually, especially on case-sensitive filesystems like those normally found on Linux."

I particularly need the files Pandora.error.log and/or PandoraServer.error.log
Usually in:
%APPDATA%\Proxy Studios\Pandora\Logs

I'm pretty sure that access-violation is my fault, but I need the logs to see where it happened so I know where to look for the programming error that leads to it. It seems to happen quite rarely and circumstancial, so I didn't have it while testing.

DiEmperor
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Mon Feb 29, 2016 1:41 pm

Re: Error 3221225477 EXCEPTION_ACESS_VIOLATION

Post by DiEmperor » Mon Feb 29, 2016 1:49 pm

Hello

i got same issues. cant even load into the game anymore. I try to upload my log file. Maybe you can help. Log-wise it seems as an event or the auto-save procedure is causing the problem.

The critical part is here:

[2016-Feb-29 13:28:39] Event: LifeformDiscovered.
[2016-Feb-29 13:28:39] ExceptionHandler::handleSignal(int signal):
[2016-Feb-29 13:28:39] Signal raised:
[2016-Feb-29 13:28:39] 11 SIGSEGV (Segmentation fault)
[2016-Feb-29 13:28:39] ExceptionHandler::handleException(EXCEPTION_POINTERS* exception):
[2016-Feb-29 13:28:39] Windows structured exception thrown:
[2016-Feb-29 13:28:39] 3221225477 EXCEPTION_ACCESS_VIOLATION
[2016-Feb-29 13:28:39] (0) [0x067E01EF] ?? ()
[2016-Feb-29 13:28:39] (1) [0x0730474A] ?? (C:\Windows\system32\ig4icd32.dll)

If there is anything else i can do let me know. i will occassionally check the forum. Maybe we can figure it out together. So far im enjoying it thou challenging with the aggro AI it becomes quite fun after figuring out how to beat them. :D
Attachments
Pandora.error.rar
Here is the error log file. Hope it helps.
(3.49 KiB) Downloaded 136 times

Post Reply

Return to “Pandora : Tech Support”