member login problem

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Adraeth
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 333
Joined: Mon Jun 29, 2009 8:19 am

member login problem

Post by Adraeth » Mon Feb 20, 2017 8:04 am

Hi,

it seems that i have a problem logging to my account; when i log trhough unified login and i come back to Slitherine main there is no "Adraeth" logged and i can't see my private page and so my serials; i even tried to log through the panel on the right, but i did not log.
Anyway forum login works

Thanks in advance

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15450
Joined: Thu Jun 12, 2014 6:44 pm

Re: member login problem

Post by zakblood » Mon Feb 20, 2017 8:16 am


Adraeth
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 333
Joined: Mon Jun 29, 2009 8:19 am

Re: member login problem

Post by Adraeth » Mon Feb 20, 2017 8:49 am

thanks, already done it and even did the reset, but the members club won't open to see my serials

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15450
Joined: Thu Jun 12, 2014 6:44 pm

Re: member login problem

Post by zakblood » Mon Feb 20, 2017 9:02 am

log out and clear all cache and cookies, and remove passwords for the site from your browser and retry, just incase it's caching them, if one browser doesn't work, try chrome etc, and see if another is any different for you, as it's working fine here, so maybe a pop up blocker is stopping the process?

VPaulus
Slitherine
Slitherine
Posts: 7998
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: member login problem

Post by VPaulus » Mon Feb 20, 2017 10:20 am

Probably you have more than one account. Have you tried to register the game serial numbers?

Adraeth
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 333
Joined: Mon Jun 29, 2009 8:19 am

Re: member login problem

Post by Adraeth » Mon Feb 20, 2017 11:06 am

Yes i have 2 forum accounts, tried to merge them but without success. I tried to register serial ingame (from splash screen) but I unable to do it, however i already registered them years ago

Adraeth
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 333
Joined: Mon Jun 29, 2009 8:19 am

Re: member login problem

Post by Adraeth » Mon Feb 20, 2017 2:06 pm

Finally i merged the accounts, but i am still unable to see my game list with registered keys; this is not so hurting , considering i already have all keys in notepad version on my pc, but i would like to reedem keys to generate steam keys.

Maybe i am doing something wrong ( i managed to log from firefox, chrome, explorer), but in the upper left corner of the website (slitherine and matrix) there is no username even if the unified log in system declares i am logged.

Thanks :D

Adraeth
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 333
Joined: Mon Jun 29, 2009 8:19 am

Re: member login problem

Post by Adraeth » Tue Feb 21, 2017 4:58 pm

Solved, i would like to thank the online support; i had indeed more than one account, being and old fellow from matrix.

Thanks again

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15450
Joined: Thu Jun 12, 2014 6:44 pm

Re: member login problem

Post by zakblood » Tue Feb 21, 2017 5:01 pm

glad you got it sorted, make sure you clear your cache and cookies and write them down somewhere or save as an email etc, then re login and save in your browser then you can't get it wrong again, it will do it for you :idea:

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