Cannot pay with creditcard

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FvG
Lance Corporal - Panzer IA
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Cannot pay with creditcard

Post by FvG » Sun Jul 21, 2019 9:43 am

My creditcard expires in 2024, which is not posible to set at your new beta website.

zakblood
Most Active User 2017
Most Active User 2017
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Re: Cannot pay with creditcard

Post by zakblood » Sun Jul 21, 2019 10:34 am

ok thanks for the heads up, should work fine in the normal site

FvG
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Lance Corporal - Panzer IA
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Re: Cannot pay with creditcard

Post by FvG » Sun Jul 21, 2019 12:28 pm

Thanks but helas, I cannot order Field of Glory Masters Edition from the old website!

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15442
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Re: Cannot pay with creditcard

Post by zakblood » Sun Jul 21, 2019 1:02 pm

The Masters Edition is available only on Steam

http://www.slitherine.com/forum/viewtop ... 58&t=92704

or is what it says on the site

FvG
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 11
Joined: Thu Sep 14, 2017 1:29 pm

Re: Cannot pay with creditcard

Post by FvG » Sun Jul 21, 2019 3:24 pm

puzzeling....I tried to buy the master edition via your new website in the first place....something is not okay.

zakblood
Most Active User 2017
Most Active User 2017
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Re: Cannot pay with creditcard

Post by zakblood » Sun Jul 21, 2019 4:10 pm

i'll ask staff to confirm

FvG
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 11
Joined: Thu Sep 14, 2017 1:29 pm

Re: Cannot pay with creditcard

Post by FvG » Sun Jul 21, 2019 5:40 pm

Please do, the item still is in my shopping basket. I like to own what I buy rather then pay for a service (so i"m not a great fan of Steam).

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15442
Joined: Thu Jun 12, 2014 6:44 pm

Re: Cannot pay with creditcard

Post by zakblood » Sun Jul 21, 2019 6:38 pm

as soon as i get a reply, i'll either post or let the staff member reply, and thanks again for pointing it out and sorry for the issue

VPaulus
Slitherine
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Re: Cannot pay with creditcard

Post by VPaulus » Mon Jul 22, 2019 9:19 am

The Masters Edition for the moment is only available on Steam.
The new website is not yet fully functional.

FvG
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 11
Joined: Thu Sep 14, 2017 1:29 pm

Re: Cannot pay with creditcard

Post by FvG » Mon Jul 22, 2019 10:50 am

Disappointing!,,,,I wonder what would have happened if my creditcard expired before 20124.

IainMcNeil
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Re: Cannot pay with creditcard

Post by IainMcNeil » Mon Jul 22, 2019 10:59 am

The new website is in beta test for exactly these kind of issues. Sorry you were unable to buy it but we'll get the issue fixed and it will be fine in future! Thanks again for your feedback.

The website allows us to do these type of things, which is why we are creating it. The current site doesn't support bundles.

FvG
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 11
Joined: Thu Sep 14, 2017 1:29 pm

Re: Cannot pay with creditcard

Post by FvG » Mon Jul 22, 2019 12:39 pm

Thanks very much! As I said, I'm not a fan of Steam for I like to own what I buy. Hope you get it right soon.

FvG
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 11
Joined: Thu Sep 14, 2017 1:29 pm

Re: Cannot pay with creditcard

Post by FvG » Wed Jul 24, 2019 11:27 am

I noticed the expiredate range have been expanded so I ordered and PAYED the Field of Glory master Edition via your beta website. Unfortunately I got some sort of an error! And although the money is payed (€50,23) NO download-links were send! Please make sure these links are made avaiable to me (Filed of Glory: Empires and Filed of Glory 2). For me this is becoming a pain in the a...... I will attatch proof of the payment. Please inform me as soon as possible.
Frans van Goor

VPaulus
Slitherine
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Location: Portugal

Re: Cannot pay with creditcard

Post by VPaulus » Fri Jul 26, 2019 9:18 am

Contact us at support[at]slitherine.co.uk.

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