Please fix the regular Gettysburg forum

A place to discuss the upcoming hex-based Civil War simulation from Shenandoah Studio
FroBodine
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Please fix the regular Gettysburg forum

Post by FroBodine » Mon Jul 17, 2017 8:26 pm

When I click on it, it says "unauthorized". Apparently it is still locked from the beta.

zakblood
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Re: Please fix the regular Gettysburg forum

Post by zakblood » Mon Jul 17, 2017 8:31 pm

will get admin to look at it asap, sorry about this :oops:

IainMcNeil
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Re: Please fix the regular Gettysburg forum

Post by IainMcNeil » Tue Jul 18, 2017 4:30 pm

Sorry you're having problems. Which forum do you mean - can you send a url?

uxbridge
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Re: Please fix the regular Gettysburg forum

Post by uxbridge » Tue Jul 18, 2017 5:02 pm

I think he means that if you go to the Slitherine Forums and try to get into Gettysburg, it says you're not authorized. On the other hand, if you go to Matrix forums first, click on Gettysburg there, you will be re-directed to Slitherine and can, oddly enough, enter the Gettysburg Forum.

The reason why you guys don't see the problem, is probably becuse you're authorized for this closed Forum and therefore it looks all right.

Twinkle
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Re: Please fix the regular Gettysburg forum

Post by Twinkle » Tue Jul 18, 2017 10:21 pm

uxbridge wrote:I think he means that if you go to the Slitherine Forums and try to get into Gettysburg, it says you're not authorized. On the other hand, if you go to Matrix forums first, click on Gettysburg there, you will be re-directed to Slitherine and can, oddly enough, enter the Gettysburg Forum.

The reason why you guys don't see the problem, is probably becuse you're authorized for this closed Forum and therefore it looks all right.
I have that problem with every Slitherine forum I tried to enter (2 during last year), only possible from Matrix webforum so after I succeed I never close down the browser folder.

pzgndr
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Re: Please fix the regular Gettysburg forum

Post by pzgndr » Tue Jul 18, 2017 11:05 pm

I am able to access the forum fine if I am logged out. However, if I log in then I cannot access the forum to post. If I log out, return and select Post A Reply, I am prompted to log in and then I am able to post a reply. Like I just did here. Odd. Something needs to be fixed.

Twinkle
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Re: Please fix the regular Gettysburg forum

Post by Twinkle » Wed Jul 19, 2017 5:38 am

Explaining more for Slitherine people....

I am in this forum and have login and is able to post this.
After that I go to http://www.slitherine.com/forum/index.php
And I try to click on the Gettysburg forum ==> YOU ARE NOT AUTHORIZED TO ENTER FORUM!
This is basically the status of most of your forums and it stop a lot of people to even enter them and check out games.
It is only possible to enter and look at this forum by clicking on the link on the Matrix Games webpage.
Comment: I cannot believe you haven't fixed this as I PM about it over a year ago, although that Slitherine person told me he didn't care and that I should contact a dedicated support person. I didn't care to do that!

IainMcNeil
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Re: Please fix the regular Gettysburg forum

Post by IainMcNeil » Wed Jul 19, 2017 9:05 am

Thanks guys - I don't really understand so will have to pass on to someone who does!

Forum permissions are minefield and it can be very to spot whats wrong, as here we have people posting, and that's the first time I've ever seen that happen on a broken forum.

FroBodine
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Re: Please fix the regular Gettysburg forum

Post by FroBodine » Wed Jul 19, 2017 1:43 pm

The only Gettysburg forum that I can get in (this one where these message are being posted) is the Announcements & General Discussion > Shenandoah General Discussion Forum > Gettysburg: The Tide Turns.

If I click on the Latest Releases > Gettysburg: The Tide Turns forum, it says I am unauthorized to enter it.

Ironclad
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Re: Please fix the regular Gettysburg forum

Post by Ironclad » Thu Jul 20, 2017 8:41 am

What need fixing is the forums link on the opening game menu screen so instead of taking us to the beta forum it should take us to this forum.

Shards
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Re: Please fix the regular Gettysburg forum

Post by Shards » Thu Jul 20, 2017 9:15 am

As Iain said, this is odd, as there's nothing obvious that should stop this working.

The game menu, and the front page both point to http://www.slitherine.com/forum/viewforum.php?f=436, which is a redirection link that automatically forwards you to here http://www.slitherine.com/forum/viewtopic.php?f=349

I'll ask the experts, but my guess is that some accounts are being blocked from following redirection links?

Thanks

RussW
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Re: Please fix the regular Gettysburg forum

Post by RussW » Thu Jul 20, 2017 9:39 am

The redirect link from Matrix is the only way I can get into this forum...Trying from the Slitherene site says I'm not authorized,,,AS it is now I log in to Matrix and get redirected here,,,But as previously stated if I'm not logged in the Slitherene I can access the forum directly but have to log in to post
Semper Fi

Barthheart
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Re: Please fix the regular Gettysburg forum

Post by Barthheart » Fri Jul 21, 2017 4:11 pm

RussW wrote:The redirect link from Matrix is the only way I can get into this forum...Trying from the Slitherene site says I'm not authorized,,,AS it is now I log in to Matrix and get redirected here,,,But as previously stated if I'm not logged in the Slitherene I can access the forum directly but have to log in to post
This is my exact situation as well.

Capitaine
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Re: Please fix the regular Gettysburg forum

Post by Capitaine » Fri Jul 21, 2017 6:18 pm

Mine too.

Twinkle
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Re: Please fix the regular Gettysburg forum

Post by Twinkle » Mon Jul 24, 2017 7:19 am

I think I gave a lengthy and complete description of the problem with many not being able to enter the Shenandoah Studio forums here on the Slitherine site... but the only possibility is by accidental discovery that the link from matrix games forum allow us to enter and use this forum. Shenandoah Studio could lose forum visitors and thus potential buyers.

Seems the Slitherine folks don't grasp how this can be... Maybe make a regular account (instead of a Slitherine super account) and discover how some forums isn't accessible. ;)

IainMcNeil
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Re: Please fix the regular Gettysburg forum

Post by IainMcNeil » Wed Jul 26, 2017 8:35 am

We've never seen it before so have the web team digging to work it out. I dont even know how its possible...

IainMcNeil
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Re: Please fix the regular Gettysburg forum

Post by IainMcNeil » Wed Jul 26, 2017 2:06 pm

I am told this is fixed but as it doesn't happen for me can you have a look!

Capitaine
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Re: Please fix the regular Gettysburg forum

Post by Capitaine » Wed Jul 26, 2017 2:24 pm

It does indeed work now for me Iain. Thanks for fixing.

Ironclad
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Re: Please fix the regular Gettysburg forum

Post by Ironclad » Wed Jul 26, 2017 4:30 pm

+1

RussW
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Re: Please fix the regular Gettysburg forum

Post by RussW » Thu Jul 27, 2017 12:47 am

Yep working fine now Thank You
Semper Fi

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