Game doesn't start any longer

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wrongplanet67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
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Game doesn't start any longer

Post by wrongplanet67 » Sat Jul 28, 2018 10:41 am

When starting the game via Steam I receive the following error messages: "The program Order of Battle - WW2 app cannot be opened, because it is possibly damaged or incomplete" from OSX/Mac and "Failed to start proces for Order of Battle: World War II : OS Error 4294956469".

The last time I played was Sandstorm on 24 June on Mac OS 10.13.6 and everything went without problems for months. Then I moved my home and today wanted to play again and this simply happened. I deinstalled both the game and the Steam app already twice, but to no avail.

Was a patch or similar update released between 24 jun and today that I might be missing and is not automatically applied? Can I download it somewhere (for Apple Mac)?
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zakblood
Most Active User 2017
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Re: Game doesn't start any longer

Post by zakblood » Sat Jul 28, 2018 10:51 am

the mac side is done elsewhere, so i don't have the knowledge to help, but do know where there is someone who can and will know,

as the issue is related with tech support you can contact support@slitherine.co.uk and then they will forward the messages, to those who deals with Mac related issues

again sorry for the issue and hope they can sort it for you asap
from what i understand, to repair a steam game on the mac is the same as the pc version, maybe an idea to try that first before trying support as well

Elric80420
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Re: Game doesn't start any longer

Post by Elric80420 » Sat Jul 28, 2018 1:14 pm

Hi,

I had the same problem this Morning and I did everything : deinstall OOD, reinstall - deinstall Steam Client, reinstall. :evil:

look here, https://steamcommunity.com/app/312450/d ... 4472077572

it works for me now :D

Have a nice day.

zakblood
Most Active User 2017
Most Active User 2017
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Re: Game doesn't start any longer

Post by zakblood » Sat Jul 28, 2018 1:24 pm

thanks for the update and link and glad your sorted

wrongplanet67
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 11
Joined: Sat Dec 09, 2017 3:20 pm
Location: Flanders

Re: Game doesn't start any longer

Post by wrongplanet67 » Sat Jul 28, 2018 2:19 pm

Indeed the fix mentioned on Steam works perfectly:
The error was in configuration file Info.plist inside OOB application package.

<key>CFBundleExecutable</key>
<string>Order of Battle - WW2</string>

I changed it to match Mac OS X executable:

<key>CFBundleExecutable</key>
<string>Order of Battle - WWII</string>

...and the game works again!
Please also note that the plist is inside the APP (an App is really just a folder), and you have to right click and select Show Package Contents.
Thanks for the help! :mrgreen:

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