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Steam Key Redemption

Posted: Fri Oct 02, 2015 9:30 am
by IainMcNeil
Hi guys,

we've simplified the way you get your game on steam. Your serial number for the installer is now your steam key. No need to generate a steam key, just use your serial

Simples!

Re: Steam Key Redemption

Posted: Fri Oct 02, 2015 1:00 pm
by Igorputski
I don't understand, I didn't get a steam key or installer or cd key or anything when I purchased the game. It just installed and I started playing. Not like the usualy setup I'm used to where i have to put in my computer name an cd key EVERYTIME I update.

Re: Steam Key Redemption

Posted: Fri Oct 02, 2015 2:00 pm
by IainMcNeil
When you buy from us you get an installer and a serial number. Your serial number is also your steam key.

If you bought from Steam then Steam will give you a serial number you can register back here. There seems like a glitch that stopped these being sent out initially. These should be arriving soon if you don't already have them.

The serial from Steam lets you register your game here which can help if there is a future discount or promotion related to what you already own as we can't track that via steam, only via what you have registered here.

Re: Steam Key Redemption

Posted: Fri Oct 02, 2015 7:03 pm
by robtoe
Just FYI, the messaging from Steam is a bit misleading.

Upon launch, it offers up an "activation code", which ultimately is not required to play.

Unsure if you are able to offer input into Steam's verbage associated with your game, but you might wish to clarify it with something to the effect of "register your game with Slitherine using this code ..."

Re: Steam Key Redemption

Posted: Fri Oct 02, 2015 10:07 pm
by IainMcNeil
Unfortunately not. All we do is provide the keys.

Re: Steam Key Redemption

Posted: Thu Oct 08, 2015 6:36 pm
by ozmo
Glad I checked the forums. Wasn't sure what the Steam activation code was for!

Re: Steam Key Redemption

Posted: Tue Oct 13, 2015 2:45 pm
by ErissN6
IainMcNeil wrote:Unfortunately not. All we do is provide the keys.
That's very nice for the Steam consumers, so if they're banned from Steam, or if they decide to cancel their Steam acccount, they nevertheless keep the games.
But losing account is not likely, it will rather (again) incite your consumers to join Steam in hope of buying cheaper here. If you continue, I may quit you for Steam lol, you'll succeed in converting me (joking, though...).
The only solution I see for Slitherine is to align on the Steam prices, if you don't want to lose your very consummers, and own very commission, for Steam. I believe your devs are reluctant and I can understand them.
Or stop putting your games on Steam...
(Providing keys... You help for the development of games too, I suppose :mrgreen:)

Re: Steam Key Redemption

Posted: Wed Oct 14, 2015 7:44 pm
by IainMcNeil
Not sure what you mean? We price match and are often cheaper than steam as they don't allow sales to last as long as we run them.

Re: Steam Key Redemption

Posted: Thu Dec 31, 2015 12:41 am
by rich12545
I've never had much to do with steam but decided it would be a convenient way to manage stuff. I tried to use my slitherine key to register a few games and was told each time it was invalid. Then I went to the page to get a steam key from my slitherine key and that didn't work very well although I got one registered. Can someone please tell me how I can get my games registered at steam? Thank you.

Re: Steam Key Redemption

Posted: Thu Dec 31, 2015 5:20 am
by zakblood
you don't register games as steam, just install the key, that's it with nothing else to do, then game is ready to download / install and play
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Re: Steam Key Redemption

Posted: Thu Dec 31, 2015 11:46 am
by VPaulus
rich12545 wrote:I've never had much to do with steam but decided it would be a convenient way to manage stuff. I tried to use my slitherine key to register a few games and was told each time it was invalid. Then I went to the page to get a steam key from my slitherine key and that didn't work very well although I got one registered. Can someone please tell me how I can get my games registered at steam? Thank you.
Depending on the game, but most you need to redeem the key from:
http://www.slitherine.com/my_page/steam_serials

On the case of Heroes of Normandy, the Slitherine key is already a Steam key, so you don't need to redeem one.
You just need to activate it on your Steam account , like zak told.
https://support.steampowered.com/kb_art ... -TFBN-1352

Re: Steam Key Redemption

Posted: Thu Dec 31, 2015 3:27 pm
by rich12545
I had already been doing what you guys suggested. The process can be confusing. A couple of serial numbers are steam ready but most serial numbers need to be converted to steam. Each number needs to be inputted twice to work. There are no instructions but I finally figured it out and got most setup in steam. However, there are still two problems.

1. The key for Battle Academy 2 will not work in steam. Apparently it is a duplicate that someone else has. So I need a valid number.

2. My serial number for Sea Lion won't convert because it has only 15 numbers and is invalid in steam. It's possible I copied/pasted this incorrectly when I purchased the game but I think that's unlikely. I need to get a serial number that will work.

Any help with this will be appreciated.

Re: Steam Key Redemption

Posted: Mon Jan 04, 2016 4:50 pm
by pipfromslitherine
You'll need to contact support to solve the duplicate key issue (it's at Steam's end). For PzC the serials aren't also Steam Keys, so you need to get your steam key by going via the Slitherine website where you use your serial to generate a Steam Key.

Cheers

Pip

Re: Steam Key Redemption

Posted: Mon Jan 04, 2016 11:20 pm
by teignnews
I have 3 different keys showing here for HoN, none of which are apparently acceptable to Steam. Any ideas?

Thanks

Re: Steam Key Redemption

Posted: Tue Jan 05, 2016 2:30 am
by zakblood
You'll need to contact support to solve the duplicate key issue

Contact (support[at]slitherine.co.uk) with the order reference number