Streaming problems

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CptAlatriste
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 306
Joined: Fri Jul 10, 2015 1:41 pm

Streaming problems

Post by CptAlatriste » Wed Jan 20, 2016 9:11 am

When I stream with my Laptop I have every 2 or 3 turns a Freeze!! Steam problem or Laptop problem??

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15610
Joined: Thu Jun 12, 2014 6:44 pm

Re: Streaming problems

Post by zakblood » Wed Jan 20, 2016 10:27 am

could be either,

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

only one way to find out

JosephM
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Posts: 237
Joined: Tue Mar 18, 2014 10:17 am

Re: Streaming problems

Post by JosephM » Wed Jan 20, 2016 3:09 pm

Hello CptAlatriste,

Sorry, when you say you are Streaming, are you using a cloud service to run the games? We have not tested cloud-based storage, and we know that even installing to external hard drives can cause issues, but if you are Streaming then it can be a variety of issues, even connection issues, so we always advise that regardless of if you are using the Standalone version or the Steam version, that this is installed to and run from the default internal hard drive (usually the C drive)

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