Again NO claim Possibilities

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CptAlatriste
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Again NO claim Possibilities

Post by CptAlatriste » Fri May 13, 2016 6:18 am

Hello,
game again Finalstriker (Hereos Fight)
Started after 1.42....
Same problems
Server error. Try later....
This BUG came with 1.42....

CptAlatriste
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Re: Again NO claim Possibilities

Post by CptAlatriste » Fri May 13, 2016 10:43 pm

Now I have a second one (vs BowlmcLoad House by the river)..NO CLAIM possibilities..The same message... I miss 3000 Points AND the place for new games...Support!! now your turn...:D :D :D...and Sunday comes the third one.. :(

CptAlatriste
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Re: Again NO claim Possibilities

Post by CptAlatriste » Sat May 14, 2016 10:56 am

nope...is here (vs Gadmin1958 Mc Guffin)The third impossible to ""CLAIM VICTORY"" ................. :( :(

visualrob
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Re: Again NO claim Possibilities

Post by visualrob » Sat May 14, 2016 7:23 pm

Hi, CptAlatriste!

This can be very interesting: if I manage to analyze one of these cases I can understand what's going wrong.

To clarify how the feature works: the "Claim Victory" should appear after 7 days have passed from the last move that has been done.

Here's the current situation I can see from the administration panel:

0) The last move against FinalStriker (Heroes Fight) was today. So I guess he moved just in time :)
1) The last move against BowlmcLoad (House By The River) was on May 7th, so you should see the Claim Victory button now. Is it there?
2) The last move against Gadmin1958 (McGuffin) was on May 8th, so the button should hopefully appear tomorrow.

CptAlatriste
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Re: Again NO claim Possibilities

Post by CptAlatriste » Sun May 15, 2016 8:09 am

0) came back and won... :D Good Guy! :D
1) and 2) I can see the Button...But always the same NO CLAIM because of an error, try later... :(

CptAlatriste
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Re: Again NO claim Possibilities

Post by CptAlatriste » Sun May 15, 2016 4:10 pm

0) started to play again....and won!! :D Good guy!! :wink:
1) + 2) can I see..The button ist not yellow, but orange? and I try every morning to CLAIM....Nope!! same message! There was an error while trying to claim your Victory. Please try later.
I don t know what happens, because Radar can CLAIM his games....

visualrob
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Re: Again NO claim Possibilities

Post by visualrob » Mon May 23, 2016 10:16 pm

It looks like a server error. I would REALLY like to know what error it is.

In the upcoming patch, I'll put an a more detailed error description so that we can find out: if you can, keep your game there :D.

CptAlatriste
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Re: Again NO claim Possibilities

Post by CptAlatriste » Wed Jun 01, 2016 8:05 am

Ok, back again...To umpossible ClAIM against TYCOON!!

radar231
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Re: Again NO claim Possibilities

Post by radar231 » Fri Jun 03, 2016 7:50 pm

CptAlatriste wrote:
I don t know what happens, because Radar can CLAIM his games....
Can't Claim Victory anymore :? Ref player Acererak, never played a turn :evil:

And others too :(

J. 8)

radar231
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Re: Again NO claim Possibilities

Post by radar231 » Sat Jun 04, 2016 5:57 pm

Answering myself here. Had to wait at least a day after the Claim Victory shows up before really claiming the points.

Waiting for Tycoon now, claiming the points on Sunday mon ami, ok j'attends jusqu'à lundi soir :wink:

J. 8)

PS. Merci au # 1 player :mrgreen:

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