Up date and Points

[CptAlatriste]

With the up date,
I have from some player the repport (via PN s) of LOOSED POINTS?
From 2000 (Myself) to 6000 Radar 231, but other write 4000, 5000, 4000
What happens?

[zakblood_slith]

nothing, if you see, some tutorials have been re done, so points have been altered, to get them back, the newer one need re doing that's all, if it's anything else, the developer will advice

[CptAlatriste]

Win all the reset game my campaign...(ANd better result..) Stiil as white star to see..and campaign is not closed...Have a llok..BUG?

[CptAlatriste]

Just finish a game A little empty farm....NO POINTS!!

[zakblood_slith]

if's it's a home brew custom one etc, it needs opening and saving in the editor in the latest game version in the game editor to be updated to the latest build, same as always or won't work or won't fully be supported etc and may or could cause errors

[CptAlatriste]

AGAIN?
ANd now ending a Slitherine one..NO POINTS .........AND........... A opponent resign Where hereos dare NO POINTS....New update loosing 2000 points and now already missing 3500.....COME ON!!

[zakblood_slith]

are these new games started after the latest update? or older ones before the update?

[CptAlatriste]

All start after the update...

[zakblood_slith]

ok thanks, the developers will need to take a look then

[CptAlatriste]

And an another TWO resign (Started this morning) and again No points....

[Skyarrow]

Same thing:) two started this morning and no points.

[radar231]

What to do

Challenges :

Home Alone x 5. 4 wins, but only one gave me the points, nothing, nada, nichts, rien for the other 3

Dokumente; Game doesn't end, had to resign....

House by the River : win, no points

Heroes Fight x 2 : win, no points and sometimes the game doesn't end ....

Need the mines bug to be fix asap pls.

That is all for now, I am running out of smilies

J.

PS re : what to do

[visualrob]

Hi guys,

I'll check this after I fix the other problems.

I understand it's really annoying not to be awarded points, so please for now just keep a log of the games for which you were not awarded points: just tell me the date and your opponent. I'll inspect the matches as soon as I can (blocking issues have priority, unfortunately) and I promise that your points will be awarded. Also, inspecting the games will allow me to understand what happened. (But it seems clear that it's an issue with the resign feature).

Thanks for your help and patience!
Roberto

[Skyarrow]

They have too many points ahah

[CptAlatriste]

And again 3 hours of play, 2 games, 2350 not paid..For nothing....

[zakblood_slith]

so please for now just keep a log of the games for which you were not awarded points: just tell me the date and your opponent. I'll inspect the matches as soon as I can

[CptAlatriste]

Muddy day and a little alone Farm (Muddy was never a problem and Radar got is point in an another little alone farm)

[visualrob]

Thanks for reporting: please keep posting here as answers to this thread whenever you are not awarded points, specifying:

1) Your ID (if different than the forum ID)
2) Your opponent
3) The mission name
4) The date
5) Optional: how many points you lost

As soon as I can dedicate my time to this problem, I will award you all the points you lost and I'll have a lot of cases to identify the root cause of the bug once and for all.

Thanks a lot!

[CptAlatriste]

Germania! Mega scenario...Conditions works..But points are not paid...Sad after 4 hours of play...
02/08 /2016 Shrimper61 2425Pts

[zakblood_slith]

thanks

1) Your ID (if different than the forum ID)
2) Your opponent
3) The mission name
4) The date
5) Optional: how many points you lost