problems with multiplayer

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GDA13
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problems with multiplayer

Post by GDA13 » Sat Jan 30, 2016 11:54 pm

hi I have a couple of multiplayer games for HON which I cannot load the screen goes to downloading battlefield but does not ,nor can I resign from them I do but they come back on the multiplayer screen
many thanks
alan

zakblood
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Re: problems with multiplayer

Post by zakblood » Sun Jan 31, 2016 6:00 am

thanks for the report, anything in game can be reported with the Ctr + r key, this way the developers gets the same screen and error message as you see, thanks

GDA13
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Re: problems with multiplayer

Post by GDA13 » Sun Jan 31, 2016 11:58 am

thanks will try it

GDA13
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Re: problems with multiplayer

Post by GDA13 » Sun Jan 31, 2016 6:02 pm

hi now the multiplayer doesn't seem to work at all keeps waiting for my opponent to do his move and his says the same

zakblood
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Re: problems with multiplayer

Post by zakblood » Sun Jan 31, 2016 6:19 pm

then for some reason it either may have become corrupt, only option is please contact support[at]slitherine.co.uk

and see if they can load an older save or see if the problem is on one side or the other, maybe

radar231
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Re: problems with multiplayer

Post by radar231 » Sun Jan 31, 2016 8:49 pm

Hi,

Since yesterday afternoon, I can't play any multiplayergames, it says ; Server Error all the time and I do have to restart my compu. Still can play solo though.

J. 8)

GDA13
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Re: problems with multiplayer

Post by GDA13 » Sun Jan 31, 2016 9:37 pm

Mine and my friends is the same yours Server error

shrimper61
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Re: problems with multiplayer

Post by shrimper61 » Mon Feb 01, 2016 12:34 pm

Me too only recently purchase this game but been unable to play online.

morge4
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Re: problems with multiplayer

Post by morge4 » Mon Feb 01, 2016 3:15 pm

My games will open but I get the following screen... can't do anything but close HON. :shock: :(

Image

I did hit ctrl +R but not sure if it sent anything...

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Re: problems with multiplayer

Post by morge4 » Tue Feb 02, 2016 3:22 pm

Any updates...would like to be able to play MP again...

zakblood
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Re: problems with multiplayer

Post by zakblood » Tue Feb 02, 2016 3:29 pm

at the moment no,

please contact support[at]slitherine.co.uk and send a message to the server team and see if they know something, as they will have more details of your settings and what maybe going off, good luck

pipfromslitherine
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Re: problems with multiplayer

Post by pipfromslitherine » Tue Feb 02, 2016 3:56 pm

I have chased this with the server team and hopefully they can get whatever is going on sorted out asap. Sorry for the inconvenience.

Cheers

Pip
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zakblood
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Re: problems with multiplayer

Post by zakblood » Wed Feb 03, 2016 6:14 pm

http://www.slitherine.com/forum/viewtop ... 88&t=70096
We had some serious problems with the server authentication which caused the errors you are experiencing in the last few days in multiplayer mode.
We should have fixed them now (even if games already corrupted could be still unplayable.).

Can you confirm if everything is working fine for everyone, now?

In case your game is unplayable or stuck, please tell me your opponent, and I'll remove them. Idem for open/corrupted challenges.

Thanks for your patience and help!

GDA13
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Re: problems with multiplayer

Post by GDA13 » Sat Feb 13, 2016 11:23 am

hi don't know what you did but thanks all sorted now great

GDA13
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Re: problems with multiplayer

Post by GDA13 » Thu Feb 18, 2016 7:34 pm

guess what its started playing up again

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