Unable To Restore Purchase
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- Master Sergeant - U-boat
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Unable To Restore Purchase
Help! since installing the 1.6 Patch, I have been unable to reactivate the 21st PzGrndr. DLC, despite entering the serial number for my purchase.
Richard
Re: Unable To Restore Purchase
Hi, same here !
Re: Unable To Restore Purchase
Sorry guys, we are looking into this.
Re: Unable To Restore Purchase
Hello,
Is there any news ?
Is there any news ?
Re: Unable To Restore Purchase
We have identified the issue, and now testing the fix for it. It will be made available soon.
Thanks for your patience!
Thanks for your patience!
Re: Unable To Restore Purchase
OK, thanks !
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- Master Sergeant - U-boat
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Re: Unable To Restore Purchase
Looking forwards to it, as it still isn't working for me!Tamas wrote:We have identified the issue, and now testing the fix for it. It will be made available soon.
Thanks for your patience!
Richard
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- Brigadier-General - Elite Grenadier
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Re: Unable To Restore Purchase
I'm holding off until they get a fix out.
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- Master Sergeant - U-boat
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Re: Unable To Restore Purchase
Is this a general problem affecting everyone, or is it only specific to Bondu and me
Richard
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Re: Unable To Restore Purchase
Not sure but, I am playing a MP game where I am using some of those units and don't want to take the chance of screwing it up/Richard1 wrote:Is this a general problem affecting everyone, or is it only specific to Bondu and me
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- Private First Class - Opel Blitz
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Re: Unable To Restore Purchase
I am having a similar problem. My Rangers dlc serial number is accepted however my 21st Pzgrdr is not considered valid.
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- Master Sergeant - U-boat
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Re: Unable To Restore Purchase
That is exactly the problem I am having.slothsrgnt wrote:I am having a similar problem. My Rangers dlc serial number is accepted however my 21st Pzgrdr is not considered valid.
Richard
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- Master Sergeant - U-boat
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Re: Unable To Restore Purchase
Any newsTamas wrote:We have identified the issue, and now testing the fix for it. It will be made available soon.
Thanks for your patience!
Richard
Re: Unable To Restore Purchase
Apologies for the delay! We will soon upload a public beta version of the update. It'll be a test version due to other changes, the DLC issues has been fixed. I'll update this thread once the open beta is available.
Re: Unable To Restore Purchase
We are working on bringing this update properly to you, but in the meantime, to get around the DLC issues you are having, you can use this hotfix version of the 1.65 update:
https://1drv.ms/u/s!As3SQdqsua-jg243Agh1LtruKMP9
You need to unzip it into the game's directory (by default, it is Program Files(x86)\Slitherine\Heroes of Normandie), and overwrite all the old files.
A note: to avoid any possible issues with version mismatches, this build connects to the test multiplayer server, not the live one.
https://1drv.ms/u/s!As3SQdqsua-jg243Agh1LtruKMP9
You need to unzip it into the game's directory (by default, it is Program Files(x86)\Slitherine\Heroes of Normandie), and overwrite all the old files.
A note: to avoid any possible issues with version mismatches, this build connects to the test multiplayer server, not the live one.
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- Master Sergeant - U-boat
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- Location: London
Re: Unable To Restore Purchase
Hi Tamas,
Thanks for the hot fix, this seems to have solved the problem.
Thanks for the hot fix, this seems to have solved the problem.
Richard
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- Lance Corporal - SdKfz 222
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Re: Unable To Restore Purchase
Gents ist the 12.5.17 today i purchased the 2ond dlc with 1.51 it works proper all 2 dlcs aktivatet! then this ugly 1.60 patch and it dosnt work anymore the 1st dlc is showed as aktiv the second i cant aktivat ^^
Übel ist das .-)
Hope u get it soon in the Gripp this Drama .-)
Greetings
Übel ist das .-)
Hope u get it soon in the Gripp this Drama .-)
Greetings
Re: Unable To Restore Purchase
Install the hotfix 1.65, two posts above yours.Trisztessa wrote:Gents ist the 12.5.17 today i purchased the 2ond dlc with 1.51 it works proper all 2 dlcs aktivatet! then this ugly 1.60 patch and it dosnt work anymore the 1st dlc is showed as aktiv the second i cant aktivat ^^
Übel ist das .-)
Hope u get it soon in the Gripp this Drama .-)
Greetings