Game wont start

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Trisztessa
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Game wont start

Post by Trisztessa » Sun Sep 09, 2018 11:31 am

Hello again,
my lokal copy of the Battlestar Galaktika dont run Comes with this error log
error.zip
(6.63 KiB) Downloaded 12 times
i mean is a unity Problem u should update the used unity Version Gents !
and at the other Hand the game runs with the steam key well under steam !
But i will Play it lokal this is why i buy all ur games direktly at slitherine site, i hope instantly u will react to this Problem else i mail it direkt to the techsupport.
:evil:
Greetings

zakblood
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Re: Game wont start

Post by zakblood » Sun Sep 09, 2018 11:40 am

sorry for your issues, please provide the reports as asked for in the links, thanks, and sorry again for your issues

viewtopic.php?f=483&t=79060

9 times out of 10 it's a hardware or driver issue, or a permissions one, but won't guess without the reports.

as error reports looks like a memory issues, eg lack of etc
MINIMUM:
OS: Window 7, 8, 8.1 or 10
Processor: 2.0GHz or higher
Memory: 4 GB RAM
Graphics: 1GB NVIDIA Geforce 460/ATI Radeon HD 5770 or better
DirectX: Version 11
Storage: 8739 MB available space
Sound Card: DirectX Compatible Sound Card
Additional Notes: Broadband Internet connection for multiplayer required for Multiplayer

RECOMMENDED:
OS: Window 7, 8, 8.1 or 10
Processor: 2.5GHz or higher
Memory: 8 GB RAM
Graphics: 2GB ATI Radeon HD 7970, 2GB NVIDIA GeForce GTX 770 or better
DirectX: Version 11
Storage: 8739 MB available space
Sound Card: DirectX Compatible Sound Card
Additional Notes: Broadband Internet connection for multiplayer required for Multiplayer
i have looked at your post history, and so far you haven't replied or posted a report as asked so unless you post a full report, not a lot i can do to help i'm sorry to say

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

Trisztessa
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Re: Game wont start

Post by Trisztessa » Sun Sep 09, 2018 10:14 pm

:) allways this dx diag thing in german u say faule ausrede xd

aber bitteschön hier
DxDiag.zip
(7.38 KiB) Downloaded 13 times
Crash_2018-09-10_000722.zip
(26.28 KiB) Downloaded 12 times
now u get the newest crashlog to, so like i sayd at steam the Version runs top! Only the home Version from the game sucks since the patches and the update of unity! i mena u must patch the really old unity Version Minimum and what i see is it a unityproblem !
Got it since the 1st Extension and this is a no go for me to buy the last dlc.
Danke sehr

VPaulus
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Re: Game wont start

Post by VPaulus » Mon Sep 10, 2018 9:31 am

The crash log is not important. Instead, attach The "output_log.txt" file.
The "output_log.txt" file can be found in a subfolder named "BSG_Data" inside the game main installation folder:
C:\Users\YOUR WINDOWS ACCOUNT USERNAME\AppData\LocalLow\Black Lab Games\BattlestarGalacticaDeadlock
Please note that this file gets cleared every time you restart the game. So when the crash occurs, please grab the file before you restart or any useful information will be gone!

Trisztessa
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Re: Game wont start

Post by Trisztessa » Mon Sep 10, 2018 1:53 pm

Aye, here is this Dingi

sounds really nasty ^^ what i see inthere' Unglaublich ' :-)
output_log.zip
(3.52 KiB) Downloaded 17 times
ok now i x cross the fingers an hope i can Play soon the game at lokal machine whitout steam, like it runs bevore the DLC ^^
Danke sehr

VPaulus
Slitherine
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Location: Portugal

Re: Game wont start

Post by VPaulus » Mon Sep 10, 2018 5:18 pm

Are you running from an external disk?

Trisztessa
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Re: Game wont start

Post by Trisztessa » Mon Sep 10, 2018 11:06 pm

yes it runs external disk Drive E:
^^

VPaulus
Slitherine
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Location: Portugal

Re: Game wont start

Post by VPaulus » Tue Sep 11, 2018 9:18 am

Uninstall and install it in the internal disk, like for example D:\Games\....

Trisztessa
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Re: Game wont start

Post by Trisztessa » Tue Sep 11, 2018 12:50 pm

Hello,
ok i installed it complett new at D drive ^^
now i explain whats happened, setuprelase 1.03 installed testet bevore any patching and ist running well.
then patched to newest Version and the error is there unity makes in his own Player a fkn Problem! Unplayable
i tested also setupversion 1.03 at E and ist running well after patches deadend^^
i uninstalled now the game an wait for a really sollution aside the devs iam sick with this for now :shock:
Greetings an a nice day thx for try to help.

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