FOG2 Server Upload Issues

GrayNemesis
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FOG2 Server Upload Issues

Post by GrayNemesis » Wed Jun 13, 2018 1:05 pm

Sine the new patch and new module upgrades I am experiencing 3 to four server failed to upload messages every turn. It eventually does the upload bot only after the failures.

vj531
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Re: FOG2 Server Upload Issues

Post by vj531 » Wed Jun 13, 2018 1:11 pm

Same here, its been like this for a few days.
Today I had one game totally fail - Ctrl-Alt-Delete was the only way out.

I've sent a support email on Monday. No reply as of yet.

rbodleyscott
Field of Glory 2
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Re: FOG2 Server Upload Issues

Post by rbodleyscott » Wed Jun 13, 2018 2:54 pm

I will draw this to the attention of the specific department.
Richard Bodley Scott

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vj531
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Re: FOG2 Server Upload Issues

Post by vj531 » Thu Jun 14, 2018 10:21 am

rbodleyscott wrote:I will draw this to the attention of the specific department.
Still happening this morning.

vj531
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Re: FOG2 Server Upload Issues

Post by vj531 » Thu Jun 14, 2018 12:47 pm

I have decided to stop playing this until the problem is solved.
You cant be sure if you can end a MP turn any longer.

kilroy1
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Re: FOG2 Server Upload Issues

Post by kilroy1 » Sun Jun 17, 2018 10:16 pm

I have been getting the failed to upload messages as well, but today I got two BSOD when I tried to upload my turn. This was during a Glory of Persia Tournament game. I restarted the computer and played my turn again (with nearly the same results) and got the BSOD again when I tried to upload the turn. A netio.sys error was on the blue screen and my network drivers are up to date. Error logs are below.

https://www.dropbox.com/s/1bmwp63cj16j8 ... 1.log?dl=1
https://www.dropbox.com/s/1coyde0u3g4ln ... 2.log?dl=1

kilroy

rbodleyscott
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Re: FOG2 Server Upload Issues

Post by rbodleyscott » Mon Jun 18, 2018 6:57 am

Thanks kilroy.
Richard Bodley Scott

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rbodleyscott
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Re: FOG2 Server Upload Issues

Post by rbodleyscott » Mon Jun 18, 2018 8:49 am

Here are some questions from the IT guys:

Are these issues happening only with this game? Maybe specific campaigns?

Are these happening only with the very same users?

Any helpful info can really help us in narrowing them down…
Richard Bodley Scott

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kilroy1
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Re: FOG2 Server Upload Issues

Post by kilroy1 » Mon Jun 18, 2018 2:33 pm

The BSOD were in games with Antonis1984. I just played two turns in a game with u5555 and then two turns in a game with Antonis1984 with no problems, not even a failed to upload message. I haven't changed anything on my end.

kilroy

pipfromslitherine
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Re: FOG2 Server Upload Issues

Post by pipfromslitherine » Mon Jun 18, 2018 3:18 pm

If you are getting BSODs when trying to upload it points to some issue with your network drivers or hardware. The game can't (or, with valid drivers, shouldn't) cause a hard lock like that as it is not running at a high enough privilege level.

Are you running on a laptop? As it is sporadic, I wonder if it could be a heat issue?

Cheers

Pip
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kilroy1
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Re: FOG2 Server Upload Issues

Post by kilroy1 » Mon Jun 18, 2018 6:11 pm

It isn't a notebook and I haven't had any heat related issues with it. I built it approximately two years ago. I occasionally play Armored Warfare and Titanfall 2 which are much more stressful on the computer and I haven't had any trouble when playing them. The computer sits on top of a desk so that it gets plenty of ventilation.

i5 6600k (with a Cooler Master Hyper 212 EVO heatsink/fan)
16gb RAM
GA-Z170X-Gaming 7 Motherboard
R9 280x
tp-link AC1900 Wireless Dual Band PCI Express Adapter
1tb 850 EVO SSD
Corsair 750w PS
Fractal Design R5 Case (3 x 140mm fans)
24" 1080p Monitor
Windows 10 Pro

kilroy
Last edited by kilroy1 on Sat Jun 23, 2018 6:03 pm, edited 1 time in total.

VPaulus
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Re: FOG2 Server Upload Issues

Post by VPaulus » Wed Jun 20, 2018 9:37 am

BSODs can also be caused by drivers and low-level software conflicts. If it's during the upload, I also think it might be related with network drivers.
Make sure they are updated.

vj531
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Re: FOG2 Server Upload Issues

Post by vj531 » Wed Jun 20, 2018 9:41 am

vj531 wrote:I have decided to stop playing this until the problem is solved.
You cant be sure if you can end a MP turn any longer.
I now know the reasons why I'm having problems.
For me, it's Malwarebytes antivirus.
I have excluded both FoGII .exe and main folder. Sadly the same issues continue.
Solution ATM to turn Malwarebytes off while playing the game. Not at all ideal.

Any more input gratefully appreciated.

GrayNemesis
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Re: FOG2 Server Upload Issues

Post by GrayNemesis » Wed Jun 20, 2018 2:01 pm

My problem d/n start until after the last upgrade. The IT guys told me to do a lot of meaningless procedures like running msconfig in order to blow off my ticket. Since I am an IT guy I recognized it for what it was.

VPaulus
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Re: FOG2 Server Upload Issues

Post by VPaulus » Wed Jun 20, 2018 3:11 pm

The msconfig procedure is for checking if a 3rd party program (like an anti-virus for example) is interfering with the upload.
It's a basic procedure for troubleshooting an issue.

pipfromslitherine
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Re: FOG2 Server Upload Issues

Post by pipfromslitherine » Wed Jun 20, 2018 3:21 pm

vj531 wrote:
vj531 wrote:I have decided to stop playing this until the problem is solved.
You cant be sure if you can end a MP turn any longer.
I now know the reasons why I'm having problems.
For me, it's Malwarebytes antivirus.
I have excluded both FoGII .exe and main folder. Sadly the same issues continue.
Solution ATM to turn Malwarebytes off while playing the game. Not at all ideal.

Any more input gratefully appreciated.
As an experiment, can you please put the line

SLITHERINE 0

in your USER.TXT file (in My Documents/My Games/FieldOfGlory2) and see if the issue persists.

Cheers

Pip
follow me on Twitter here

vj531
Senior Corporal - Ju 87G
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Re: FOG2 Server Upload Issues

Post by vj531 » Sat Jun 23, 2018 11:13 am

Thanks, Pip

Will report back.

Update: If you turn off the 'Web Protection' on the MWB consol. The errors stop, but again not Ideal.

kilroy1
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Re: FOG2 Server Upload Issues

Post by kilroy1 » Sat Jun 23, 2018 6:08 pm

VPaulus wrote:BSODs can also be caused by drivers and low-level software conflicts. If it's during the upload, I also think it might be related with network drivers.
Make sure they are updated.
I have the latest drivers according to Windows Update and I checked the manufacturer's website as well. I also ran:

Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow

It didn't find any corrupted files. I've had two more BSOD, one in a match with Henniak, and another with U5555. I can post the minidump file for the latest BSOD as well if you think it will help.

https://www.dropbox.com/s/t428mvocl36lq ... 3.log?dl=1 (Tuesday, ‎June ‎19, ‎2018, ‏‎3:18:02 PM)
https://www.dropbox.com/s/8tnqy5scnsthp ... 4.log?dl=1 (Saturday, June ‎23, ‎2018, ‏‎‏‎1:30:00 PM)

kilroy

rbodleyscott
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Re: FOG2 Server Upload Issues

Post by rbodleyscott » Sun Jun 24, 2018 6:13 am

kilroy1 wrote:It didn't find any corrupted files. I've had two more BSOD, one in a match with Henniak, and another with U5555. I can post the minidump file for the latest BSOD as well if you think it will help.
Thanks. It very well might.
Richard Bodley Scott

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kilroy1
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Re: FOG2 Server Upload Issues

Post by kilroy1 » Sun Jun 24, 2018 6:22 am

rbodleyscott wrote:
kilroy1 wrote:It didn't find any corrupted files. I've had two more BSOD, one in a match with Henniak, and another with U5555. I can post the minidump file for the latest BSOD as well if you think it will help.
Thanks. It very well might.
https://www.dropbox.com/s/sfdlldx0mjrtt ... 1.dmp?dl=1

kilroy

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