Server unable to validate your details error on Multiplayer

edb1815
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 345
Joined: Tue Apr 28, 2009 1:28 pm
Location: Delaware, USA

Re: Server unable to validate your details error on Multiplayer

Post by edb1815 » Fri Nov 02, 2018 10:53 pm

Completed on turn and moved on to another game in deployment phase - server error so I hit cancel and exited. I did save the turn first though. Now all my games disappeared. I see post about an attack so there are still server issues.

FightingPoultry
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 68
Joined: Thu Nov 23, 2017 9:59 pm

Re: Server unable to validate your details error on Multiplayer

Post by FightingPoultry » Fri Nov 02, 2018 11:01 pm

Yes the mp server si still on and off , able to play one game , then it doesn't recognize my account etc .

nyczar
Staff Sergeant - Kavallerie
Staff Sergeant - Kavallerie
Posts: 338
Joined: Wed Dec 02, 2009 4:04 am

Re: Server unable to validate your details error on Multiplayer

Post by nyczar » Sat Nov 03, 2018 1:27 am

I got all my turns in, nine in all, but it was spotty. Now again, all game have disappeared.

Jagger2002
Staff Sergeant - StuG IIIF
Staff Sergeant - StuG IIIF
Posts: 281
Joined: Sun Dec 07, 2014 7:31 pm

Re: Server unable to validate your details error on Multiplayer

Post by Jagger2002 » Sat Nov 03, 2018 1:39 am

I am just holding off now on turns until we get an all is good announcement. I know it must be frustrating for the FOG2 people to have to deal with malicious attacks but unfortunately, it happens.

z1812z
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 40
Joined: Sun May 13, 2012 9:29 pm

Re: Server unable to validate your details error on Multiplayer

Post by z1812z » Sat Nov 03, 2018 2:07 am

I have been experiencing all of the problems above over the past week.

This is why I hate mandatory company organised PBEM. If the company servers go down you can't play.

Why not give us a choice to use either standard PBEM by email or the company server. Flashpoint Campaigns gives you that option
and I really appreciate it.

We all have email. We all have the game. Let us choose how we wish to PBEM.

Jagger2002
Staff Sergeant - StuG IIIF
Staff Sergeant - StuG IIIF
Posts: 281
Joined: Sun Dec 07, 2014 7:31 pm

Re: Server unable to validate your details error on Multiplayer

Post by Jagger2002 » Sun Nov 04, 2018 4:39 pm

Ok, this morning I got out 2 tournament turns and 1 regular game. They all loaded well. The first completed game went out without a problem. The second completed game took two attempts to send out. The third game reported that it failed to go out after multiple attempts. I finally cancelled the turn. However when I was returned to the lobby, the lobby indicated that all three games were in the enemy turn mailboxes. So apparently all three went out even though the third game reported that it did not go out. Making progress.

FlawlessCorn42
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 9
Joined: Tue Feb 06, 2018 11:14 pm

Re: Server unable to validate your details error on Multiplayer

Post by FlawlessCorn42 » Mon Nov 05, 2018 1:33 am

Sorry to hear that. Hope the barbarian invaders are driven off soon!

Morbio
Brigadier-General - Elite Grenadier
Brigadier-General - Elite Grenadier
Posts: 2072
Joined: Fri Jan 01, 2010 4:40 pm
Location: Wokingham, UK

Re: Server unable to validate your details error on Multiplayer

Post by Morbio » Thu Mar 12, 2020 4:51 pm

I've just updated my PC with the latest Windows 10 updates and rebooted. I launch the game and click multiplayer and I get this error.

I have no option to change my login details (not that I need to as these haven't changed), so no idea how to fix this.

Please help!

Thanks.

pipfromslitherine
Site Admin
Site Admin
Posts: 9136
Joined: Wed Mar 23, 2005 10:35 pm

Re: Server unable to validate your details error on Multiplayer

Post by pipfromslitherine » Thu Mar 12, 2020 7:50 pm

Does the message appear before or after you enter your login and password? You might also want to check that the app isn't being blocked by a firewall.

Cheers

Pip
follow me on Twitter here

Morbio
Brigadier-General - Elite Grenadier
Brigadier-General - Elite Grenadier
Posts: 2072
Joined: Fri Jan 01, 2010 4:40 pm
Location: Wokingham, UK

Re: Server unable to validate your details error on Multiplayer

Post by Morbio » Thu Mar 12, 2020 11:44 pm

Actually I should have posted this under FOG:E, I found this thread by a Google search for a solution. The good news is that I left it a couple of hours or so and tried again and it's now working.

There were no changes to my AV or firewall and the I suspect the issue was server side.

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