Game crash, need help

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DoktorKoktor
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Sun Jul 15, 2018 7:18 pm

Game crash, need help

Post by DoktorKoktor »

Everything goes smooth up until I hit "play game" on the launcher. I have verified the integrity of the cache, and have uninstalled/reinstalled twice. Including logs below. Please help.

[2018-Jul-15 19:09:21 UTC] C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries/Gladius.exe
[2018-Jul-15 19:09:21 UTC] Gladius 1.0.3 (r4933, Steam Release Windows-x86_64 Jul 13 2018 13:24:40)
[2018-Jul-15 19:09:21 UTC] Detected 8 hardware threads.
[2018-Jul-15 19:09:21 UTC] Initializing distribution ...
[2018-Jul-15 19:09:21 UTC] Steam profile name is "minutor34".
[2018-Jul-15 19:09:21 UTC] Initializing configuration ...
ExceptionHandler::handleException(EXCEPTION_POINTERS* exception):
Standard exception thrown:
StringManager.cpp:130: void __cdecl proxy::core::StringManager::addFromFile(const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &,bool): No such node (configuration)
(0) [0x000007FFF5557B8C] RaiseException + 0x0000000000000068 (C:\Windows\system32\KERNELBASE.dll)
(1) [0x000007FFE3D74572] _CxxThrowException + 0x00000000000000C2 (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\VCRUNTIME140.dll)
(2) [0x000007F679309097] _guard_dispatch_icall_nop + 0x0000000000043F97 (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe)
(3) [0x000007FFE3D7C710] __C_specific_handler + 0x0000000000000220 (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\VCRUNTIME140.dll)
(4) [0x000007FFE3D72AC2] __FrameUnwindFilter + 0x0000000000000432 (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\VCRUNTIME140.dll)
(5) [0x000007FFF8455093] RtlRestoreContext + 0x0000000000000304 (C:\Windows\SYSTEM32\ntdll.dll)
(6) [0x000007F6792AB142] public: void __cdecl proxy::core::StringManager::addFromFile(class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > const & __ptr64,bool) __ptr64 + 0x00000000000001D2 (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe)
(7) [0x000007F6792AF528] public: void __cdecl proxy::core::Configuration::addFromFile(void) __ptr64 + 0x0000000000000048 (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe)
(8) [0x000007F678E8AE7A] private: void __cdecl gladius::Game::initializeConfiguration(void) __ptr64 + 0x000000000000011A (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe)
(9) [0x000007F678E8C8CE] public: int __cdecl gladius::Game::main(int,char * __ptr64 * __ptr64) __ptr64 + 0x000000000000001E (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe)
(10) [0x000007F678E66099] main + 0x0000000000000039 (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe)
(11) [0x000007F6792C3AAC] __scrt_common_main_seh + 0x0000000000000124 (f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl:264) (C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe)
(12) [0x000007FFF7451842] BaseThreadInitThunk + 0x000000000000001A (C:\Windows\system32\KERNEL32.DLL)
(13) [0x000007FFF848DF11] RtlUserThreadStart + 0x0000000000000021 (C:\Windows\SYSTEM32\ntdll.dll)
Modules loaded:
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe
C:\Windows\SYSTEM32\ntdll.dll
C:\Windows\system32\KERNEL32.DLL
C:\Windows\system32\KERNELBASE.dll
C:\Windows\system32\apphelp.dll
C:\Windows\AppPatch\AppPatch64\AcLayers.DLL
C:\Windows\system32\msvcrt.dll
C:\Windows\system32\USER32.dll
C:\Windows\system32\SHLWAPI.dll
C:\Windows\SYSTEM32\sfc.dll
C:\Windows\SYSTEM32\WINSPOOL.DRV
C:\Windows\system32\GDI32.dll
C:\Windows\SYSTEM32\sfc_os.DLL
C:\Windows\system32\IMM32.DLL
C:\Windows\system32\MSCTF.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\glfw3.dll
C:\Windows\SYSTEM32\OPENGL32.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\glew32.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\avformat-57.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\avcodec-57.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\avutil-55.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\OpenAL32.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\libvorbisfile.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\libcurl.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\steam_api64.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\boost_date_time-vc140-mt-x64-1_66.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\boost_filesystem-vc140-mt-x64-1_66.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\boost_system-vc140-mt-x64-1_66.dll
C:\Windows\SYSTEM32\dbghelp.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\zlib.dll
C:\Windows\system32\SHELL32.dll
C:\Windows\system32\ole32.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\MSVCP140.dll
C:\Windows\system32\WS2_32.dll
C:\Windows\SYSTEM32\MSWSOCK.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\VCRUNTIME140.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-runtime-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-stdio-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-heap-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-string-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-math-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-filesystem-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-time-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-convert-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-environment-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-utility-l1-1-0.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-locale-l1-1-0.dll
C:\Windows\system32\ADVAPI32.dll
C:\Windows\SYSTEM32\GLU32.dll
C:\Windows\SYSTEM32\DDRAW.dll
C:\Windows\SYSTEM32\Secur32.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\swresample-2.dll
C:\Windows\SYSTEM32\WINMM.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\libogg.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\libvorbis.dll
C:\Windows\system32\WLDAP32.dll
C:\Windows\SYSTEM32\combase.dll
C:\Windows\system32\RPCRT4.dll
C:\Windows\SYSTEM32\sechost.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\api-ms-win-crt-multibyte-l1-1-0.dll
C:\Windows\system32\NSI.dll
C:\Windows\SYSTEM32\DCIMAN32.dll
C:\Windows\SYSTEM32\WINMMBASE.dll
C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\ucrtbase.DLL
C:\Windows\SYSTEM32\SSPICLI.DLL
C:\Windows\SYSTEM32\cfgmgr32.dll
C:\Windows\system32\DEVOBJ.dll
C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
C:\Windows\system32\PSAPI.DLL
C:\Program Files (x86)\Steam\steamclient64.dll
C:\Windows\system32\CRYPT32.dll
C:\Windows\SYSTEM32\IPHLPAPI.DLL
C:\Windows\system32\imagehlp.dll
C:\Windows\SYSTEM32\VERSION.dll
C:\Windows\system32\SETUPAPI.dll
C:\Windows\system32\OLEAUT32.dll
C:\Program Files (x86)\Steam\tier0_s64.dll
C:\Program Files (x86)\Steam\vstdlib_s64.dll
C:\Windows\system32\MSASN1.dll
C:\Windows\SYSTEM32\WINNSI.DLL
C:\Windows\SYSTEM32\shcore.dll
C:\Windows\SYSTEM32\cryptbase.dll
C:\Windows\SYSTEM32\bcryptPrimitives.dll
C:\Windows\SYSTEM32\profapi.dll
C:\Windows\SYSTEM32\PROPSYS.dll
ExceptionHandler::terminate():
It is better to die for the Emperor than live for yourself.
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16502
Joined: Thu Jun 12, 2014 6:44 pm

Re: Game crash, need help

Post by zakblood »

welcome to the forum, we have a tech support section just for this, for now i have moved the post here so you can be answered and seen better

viewforum.php?f=523

also with a help guide to explain in what forum and how to help us help you

viewtopic.php?f=523&t=86743

thanks and sorry about your issue
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16502
Joined: Thu Jun 12, 2014 6:44 pm

Re: Game crash, need help

Post by zakblood »

without knowing your hardware it's hard to say or guess an answer, but this advice has helped many here so far,
Try starting the game in windowed mode and check if the issue persists.

In order to start the game in windowed mode, find a file named "Gladius.xml" in your Windows documents folder (....\Documents\Proxy Studios\Gladius\Configuration)

Open with a txt editor like Windows Notepad and find the following line:

<entry name="Video/DisplayMode" value="0"/>

Change it to:

<entry name="Video/DisplayMode" value="1"/>

Save the file on exit and run the game.
the READ FIRST: Reporting Issues pages gives us more details and helps us help you quicker and better
VPaulus
Slitherine
Slitherine
Posts: 8311
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Game crash, need help

Post by VPaulus »

Could you please attach the game's log files and a DxDiag report file?

The log files can be found inside your Windows Documents folder at:

....\Documents\Proxy Studios\Gladius\Logs

How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message
ironlegion32
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Thu Sep 19, 2019 10:08 pm

Re: Game crash, need help

Post by ironlegion32 »

every time i access the the software or program whatever it launches but all i see is a pitch black screen that flashes and reverts to the pitch black all over again and ive searched for these files but there not there as you helped with the others ive really tried please help.
VPaulus
Slitherine
Slitherine
Posts: 8311
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Game crash, need help

Post by VPaulus »

You don't have a Windows documents folder?
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