Windows 10 - Steam - Startup Crash

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warwon101
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Windows 10 - Steam - Startup Crash

Post by warwon101 » Sun Feb 24, 2019 12:28 am

Faulting application name: Gladius.exe, version: 1.0.0.0, time stamp: 0x5c583153
Faulting module name: ucrtbase.dll, version: 10.0.17763.1, time stamp: 0x309241e0
Exception code: 0xc0000409
Fault offset: 0x000000000006f08e
Faulting process id: 0xf960
Faulting application start time: 0x01d4cbd41ff954c8
Faulting application path: H:\SteamLibrary\steamapps\common\Warhammer 40000 Gladius - Relics of War\Binaries\Gladius.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: c005fdb1-9ec5-41ac-8cf2-d12db10dc24f
Faulting package full name:
Faulting package-relative application ID:



Remove C++ 2015, reinstalled, not seeing what else to do?

hate to refund this

zakblood
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Re: Windows 10 - Steam - Startup Crash

Post by zakblood » Sun Feb 24, 2019 7:21 am

welcome to the forum and sorry for your issues,

you will need to pre requites to run the game which come with the game, and also may need to run the game and or steam as admin
Also besides running the game as admin, you might also have to run Steam client.

How to Run Steam as Administrator:

- Navigate your Steam installation file (By default, it is in C:\Program Files (x86)\Steam).
- Right-click the Steam executable.
- Follow the above steps to set it to Run as Administrator.
- Restart Steam.
seems also you have steam on H, is it a always plugged in internal drive, or an external one?
How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just zip the file then attach it to your post as it's a Txt file which is then not permitted to attach to the forum, where as a zip file is.

Saari
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Re: Windows 10 - Steam - Startup Crash

Post by Saari » Thu May 23, 2019 9:43 am

Hi,

Have the same problems, when the start screen game appear, push on play game and one more time the start screen game appear always, try many ways to solve it but nothing work also run as administrator for steam and the game, attach file and if you can help me, will be nice :)

Thank you,

Vincent
Attachments
DxDiag.7z
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zakblood
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Re: Windows 10 - Steam - Startup Crash

Post by zakblood » Thu May 23, 2019 10:35 am

Windows 10 Professionnel 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)

Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz

Memory: 8192MB RAM
Available OS Memory: 8112MB RAM

User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)

Sound Tab 3: The file anvsnddrv.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.

Card name: Intel(R) HD Graphics 4600
Display Memory: 2160 MB
Dedicated Memory: 112 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Driver Date/Size: 29/10/2018 drivers old

Card name: NVIDIA GeForce GTX 860M
Display Memory: 6063 MB
Dedicated Memory: 2007 MB
Shared Memory: 4056 MB

Driver Date/Size: 09/04/2019

you need to make sure the game users the card and not the intel chipset driver to work

and also make sure the game and steam is running as admin, for the correct files permissions to work and run

Also besides running the game as admin, you might also have to run Steam client.
How to Run Steam as Administrator:

- Navigate your Steam installation file (By default, it is in C:\Program Files (x86)\Steam).
- Right-click the Steam executable.
- Follow the above steps to set it to Run as Administrator.
- Restart Steam.

Code: Select all

https://www.techadvisor.co.uk/how-to/pc-components/how-set-default-graphics-card-3612668/

Saari
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Re: Windows 10 - Steam - Startup Crash

Post by Saari » Thu May 23, 2019 1:29 pm

Thanks for help Zakblood, will try this.

zakblood
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Re: Windows 10 - Steam - Startup Crash

Post by zakblood » Thu May 23, 2019 1:52 pm

no problem, good luck and welcome to the forum

Saari
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Re: Windows 10 - Steam - Startup Crash

Post by Saari » Sat May 25, 2019 9:39 am

Come back here for a feedback, try to update drivers, start with administrators mode, choose the nvidia graphics cards for the game, and others, nothing worked, don't understand why ?? Maybe any others advice ?

zakblood
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Re: Windows 10 - Steam - Startup Crash

Post by zakblood » Sat May 25, 2019 9:54 am

so hardware won't let you chose the default VGA, with the most being able to, if updating drivers and running game and steam on admin didn't work, or a clean install of drivers etc, not sure there's a lot left to offer on advice tbh :cry:
http://www.matrixgames.com/forums/tm.asp?m=4491486

Saari
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Re: Windows 10 - Steam - Startup Crash

Post by Saari » Sat May 25, 2019 1:29 pm

Tried it too to clean install driver but nothing change, thank you for your help anyway.

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