No MP email notification for new turn when one times out?

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Soar
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 110
Joined: Sun Jan 12, 2014 10:07 pm

No MP email notification for new turn when one times out?

Post by Soar » Fri Nov 08, 2019 11:09 pm

I've been playing in the Field of Diplomacy: Winds of Change multiplayer game. On turn 16, I didn't receive an email notification for the new turn and after asking, nobody else admitted to having received one either, nor did I receive one for turn 17 (the latest one). I can't say for 100% certain, but based on checking who had put in their turn from the MP menu before the turn timer was due to expire, it is likely that both turn 15 and 16 were ended by the turn timer with at least one player (Sarmatia) idle.

I checked the turn notifications I received by email, and the ones for the first few turns of the game were missing. At that point, the turns were likewise timing out, because one player (Syracuse) had signed up but wasn't yet available to play. Based on that, I believe the MP server may be failing to send turn notifications for new turns whenever the turn ends because of the turn timer rather than because all players completed their turns.

AndrewGardner
Slitherine
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Joined: Tue Nov 13, 2012 6:24 pm

Re: No MP email notification for new turn when one times out?

Post by AndrewGardner » Sat Nov 09, 2019 12:50 am

Thanks for these details. Have you also verified that the missing notifications didn't get flagged as Junk mail?

Soar
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 110
Joined: Sun Jan 12, 2014 10:07 pm

Re: No MP email notification for new turn when one times out?

Post by Soar » Sat Nov 09, 2019 1:22 am

There were none in my spam folder.

AndrewGardner
Slitherine
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Posts: 531
Joined: Tue Nov 13, 2012 6:24 pm

Re: No MP email notification for new turn when one times out?

Post by AndrewGardner » Sat Nov 09, 2019 4:25 am

Thanks, we will look into it.

poesel71
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
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Joined: Sat Apr 27, 2019 10:31 am

Re: No MP email notification for new turn when one times out?

Post by poesel71 » Sun Nov 10, 2019 5:05 pm

Just to add: I'm playing in a 4 player MP game and none of us have ever received an email notification. That's both for turns that have been done in time as well as those that haven't. Name of the MP game: 'FGM Starter Game (2)'.

poesel71
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 24
Joined: Sat Apr 27, 2019 10:31 am

Re: No MP email notification for new turn when one times out?

Post by poesel71 » Mon Dec 09, 2019 5:34 pm

Bump - still an issue

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