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Re: PBEM server maintenance notice (October 12)

Posted: Mon Oct 19, 2020 6:50 pm
by Blownz06
Scarface wrote:
Mon Oct 19, 2020 10:12 am
'Failed to process server response'
all day today
Same....

Re: PBEM server maintenance notice (October 12)

Posted: Tue Oct 20, 2020 12:37 am
by bones65
multiplayer 'server doesn't recognise response' message .. AGAIN :roll: only just had this fixed after 3 or 4 days of missed games! gutted! (for panzercorps 1 on PC multiplayer obviously) .. how can this be? :|

Re: PBEM server maintenance notice (October 12)

Posted: Tue Oct 20, 2020 12:14 pm
by goose_2
I still get Internal server error on Soviet Corps trying to access mp...starting to think it will be eternal error

Re: PBEM server maintenance notice (October 12)

Posted: Tue Oct 20, 2020 3:40 pm
by Bobthenailer1
I am still not able to see or send any PBEM games. Any update on when the server issues will be resolved (Canada)?

Re: PBEM server maintenance notice (October 12)

Posted: Tue Oct 20, 2020 5:13 pm
by pipfromslitherine
Bobthenailer1 wrote:
Tue Oct 20, 2020 3:40 pm
I am still not able to see or send any PBEM games. Any update on when the server issues will be resolved (Canada)?
Which game is this for? Were you able to play correctly prior to the maintenance?

Cheers

Pip

Re: PBEM server maintenance notice (October 12)

Posted: Wed Oct 21, 2020 12:11 am
by Bobthenailer1
The game is Panzer Corps and I was playing multiplayer prior to server maintenance.

Re: PBEM server maintenance notice (October 12)

Posted: Wed Oct 21, 2020 6:47 am
by petirouge
Bobthenailer1 wrote:
Wed Oct 21, 2020 12:11 am
The game is Panzer Corps and I was playing multiplayer prior to server maintenance.
Hi Bobthenailer1, I can see your current list of challenges correctly.. Can you please describe better the problem?
Can you see the list of games in the lobby from the game?
Can you open and see a challenge?

Re: PBEM server maintenance notice (October 12)

Posted: Wed Oct 21, 2020 1:02 pm
by Bobthenailer1
Hello, I can't see any of the multiplayer games that I have been playing. I've posted some challenges to a friend. They get the challenge and send it back to me. I get an email stating that it is my turn. When I log into Multiplayer nothing is there. The email notification says Slitherine PBEM++ and the name of the game also has ++ after it. I don't remember seeing the ++ symbols before.

Re: PBEM server maintenance notice (October 12)

Posted: Thu Oct 22, 2020 12:53 pm
by Hessian
I'm having exactly the same problem.
Can log in, but unable to see any games, either current or accept challenge.
All folders display (0)

Re: PBEM server maintenance notice (October 12)

Posted: Thu Oct 22, 2020 4:48 pm
by phlewis
Field of Glory. In any challenge I have posted since 18 October 2020 when the challenge is accepted whoever wins initiative can take their turn but then the game shows up in the Opponents Turn list for both players as Digital Army Generator Game. Neither person can play a turn from then on.

Re: PBEM server maintenance notice (October 12)

Posted: Mon Oct 26, 2020 10:01 am
by Bobthenailer1
Do you have anymore information as to why I can't see my Panzer Corps multiplayer games as per my previous query?

Re: PBEM server maintenance notice (October 12)

Posted: Mon Oct 26, 2020 4:29 pm
by petirouge
Are you trying to login into multiplayer using your email address or this forum username?
I can see under your forum username the challenges correctly...

Re: PBEM server maintenance notice (October 12)

Posted: Mon Oct 26, 2020 4:32 pm
by petirouge
About Commander the Great War:
We've seen some challenges not played since the server move using the "Potzblitz" mod scenario (4 of them, to be correct). All the new challenges are working correctly.
We assume there's something in the old challenges data not handling the new values from the server. Are there any other issues with this scenario in new challenges?

Re: PBEM server maintenance notice (October 12)

Posted: Mon Oct 26, 2020 5:33 pm
by Robotron
petirouge wrote:
Mon Oct 26, 2020 4:32 pm
About Commander the Great War:
We've seen some challenges not played since the server move using the "Potzblitz" mod scenario (4 of them, to be correct). All the new challenges are working correctly.
We assume there's something in the old challenges data not handling the new values from the server. Are there any other issues with this scenario in new challenges?
No other issues. New challenges using Potzblitz mod started after the update are working perfectly fine.

All challenges using PotzBlitz started before the update are corrupted.

There is also 1 user reporting a corrupted challenge using the "vanilla" game that was started before the update:
viewtopic.php?f=102&t=101793#p885019

"Joe Miller" from Slitherine Support kindly removed the one challenge I was involved in.

Approval from players "Unwichtig" and "mrdozer" to remove those corrupted challenges they are involved in were given here:

viewtopic.php?f=218&p=885823#p885049

viewtopic.php?f=218&p=885823#p884656

No approval yet from player "bolt".

Should Unwichtig, mrdozer & bolt contact Slitherine Support themselves to have their old challenges removed?

Also:
didi960 wrote:
Mon Oct 19, 2020 5:32 pm
Keen wrote:
Sun Oct 18, 2020 8:57 pm
Robotron wrote:
Sun Oct 18, 2020 7:58 pm
Since the last PBEM-System switch I'm no longer receiving email-notifications about when I can continue my multiplayer-matches.

Are there other users who are also missing this feature?
The same thing.

Same at me!!!!!!!

Re: PBEM server maintenance notice (October 12)

Posted: Tue Oct 27, 2020 2:59 pm
by petirouge
Robotron wrote:
Mon Oct 26, 2020 5:33 pm
petirouge wrote:
Mon Oct 26, 2020 4:32 pm
About Commander the Great War:
We've seen some challenges not played since the server move using the "Potzblitz" mod scenario (4 of them, to be correct). All the new challenges are working correctly.
We assume there's something in the old challenges data not handling the new values from the server. Are there any other issues with this scenario in new challenges?
No other issues. New challenges using Potzblitz mod started after the update are working perfectly fine.

All challenges using PotzBlitz started before the update are corrupted.

There is also 1 user reporting a corrupted challenge using the "vanilla" game that was started before the update:
viewtopic.php?f=102&t=101793#p885019

"Joe Miller" from Slitherine Support kindly removed the one challenge I was involved in.

Approval from players "Unwichtig" and "mrdozer" to remove those corrupted challenges they are involved in were given here:

viewtopic.php?f=218&p=885823#p885049

viewtopic.php?f=218&p=885823#p884656

No approval yet from player "bolt".

Should Unwichtig, mrdozer & bolt contact Slitherine Support themselves to have their old challenges removed?

Also:
didi960 wrote:
Mon Oct 19, 2020 5:32 pm
Keen wrote:
Sun Oct 18, 2020 8:57 pm


The same thing.

Same at me!!!!!!!
Thanks for reporting it!
Unfortunately we can't make old challenges work in the new server...

I'm sending the forum posts to support team to check the challenges to be removed :-)

Are you guys still not receiving emails?

We found the issue some guys are reporting about games not listed correctly in their turn tab: if you login into multiplayer with your email address rather than your username you are not able to see the games in progress correctly. We are now working in fixing it. I'll let you know!

Re: PBEM server maintenance notice (October 12)

Posted: Wed Oct 28, 2020 10:47 am
by VPaulus
Robotron wrote:
Mon Oct 26, 2020 5:33 pm

Should Unwichtig, mrdozer & bolt contact Slitherine Support themselves to have their old challenges removed?
Yes, all Commander the Great War players, who have games to be removed from the servers list, should contact us.

Re: PBEM server maintenance notice (October 12)

Posted: Wed Oct 28, 2020 7:25 pm
by Robotron
petirouge wrote:
Tue Oct 27, 2020 2:59 pm
Are you guys still not receiving emails?
Still no email notification when to play my next turns for Commander the Great War.

It worked flawless before your update.

My opponent gets notified though, he told me.

I've already checked my personal settings on the Slitherine homepage and tried disabling and then re-enabling e-mail notification, alas to no avail.

My e-mail software is not blocking mails from Slitherine either, nor is there anything in my junk mail folder.

Also told support about this issue a week ago, no reply.

Re: PBEM server maintenance notice (October 12)

Posted: Thu Oct 29, 2020 12:48 pm
by Bobthenailer1
petirouge wrote:
Mon Oct 26, 2020 4:29 pm
Are you trying to login into multiplayer using your email address or this forum username?
I can see under your forum username the challenges correctly...
For some reason I was using my email address. Changed it to my username and now multiplayer works. Thanks for the help!

Re: PBEM server maintenance notice (October 12)

Posted: Mon Nov 02, 2020 10:34 pm
by DrWhy
User havent (sic) logged in

iPad Pro

download/file.php?mode=view&id=79578
981925E5-30CA-4706-A2D5-15412057BE38.jpeg
981925E5-30CA-4706-A2D5-15412057BE38.jpeg (568.51 KiB) Viewed 584 times

Re: PBEM server maintenance notice (October 12)

Posted: Mon Nov 02, 2020 10:41 pm
by DrWhy
Bobthenailer1 wrote:
Tue Oct 20, 2020 3:40 pm
I am still not able to see or send any PBEM games. Any update on when the server issues will be resolved (Canada)?
Can you send a screen shot? Might help