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Re: Anniversary Coupons

Posted: Thu Apr 11, 2019 9:26 am
by VPaulus
mbpopolano24 wrote:
Wed Apr 10, 2019 11:07 pm
I don't think I ever got mine, and I checked the spam folder.... sad face....
I've checked your account and I see that you have redeemed the coupon codes, so this means that you've received the email and clicked on the link for redeeming the code
Please note that after you've received the email , you've 30 days to redeem the coupon code. After having redeemed the coupon, you've 30 days to use it.
As you account's anniversary date is on the 21st of July, you'll have to wait until then to receive another email, as those codes are not valid.

Re: Anniversary Coupons

Posted: Sat Jun 08, 2019 7:45 pm
by grabbysnatch
Hi, I wasn't aware you issued anniversary coupons and I have checked my anniversary date and it says 15/1/2016 and I received a coupon, but it seems like I haven't received any since. How do i get and use this voucher?
Thanks and keep up the great work.

Re: Anniversary Coupons

Posted: Sun Jun 09, 2019 5:45 pm
by VPaulus
Check the link below for on how to download your games from the Member's Area:
http://www.matrixgames.com/forums/tm.asp?m=4290024

Re: Anniversary Coupons

Posted: Sun Oct 27, 2019 12:29 am
by U235
I got my coupon yesterday. I've been with Matrix since 2000, but my coupon is for 11 years. I'm not complaining though as it was for 44%. My cart was over $200 and this made it a lot more bearable. Thank you!

On an unrelated note, would it be possible to get a warning if you own a title before purchasing it again? I've bought a few of the Command Live DLC's twice now, thinking I didn't have them.

Re: Anniversary Coupons

Posted: Wed Feb 12, 2020 1:32 pm
by sgt.steinerbtinternet.com
Hi Just got an email today saying I have received a coupon for being with you 7 years but when I click the link it states invalid for this user ?

Cheers

Re: Anniversary Coupons

Posted: Wed Feb 12, 2020 9:09 pm
by zakblood
contact support and they will help

Re: Anniversary Coupons

Posted: Fri Mar 20, 2020 8:36 pm
by demyansk
How do you find the date for when you will receive an anniversary coupon? I thought maybe a date was available?

Re: Anniversary Coupons

Posted: Sun May 24, 2020 10:23 am
by demyansk
Looks like a spammer.

Re: Anniversary Coupons

Posted: Fri Jun 05, 2020 1:57 am
by FroBodine
Why do our anniversary coupons expire in 30 days? That is just silly. They should remain available until there is a game I want to buy.

Please drop the 30 day time limit.

Re: Anniversary Coupons

Posted: Fri Jun 05, 2020 11:16 pm
by athineos
FroBodine wrote:
Fri Jun 05, 2020 1:57 am
Why do our anniversary coupons expire in 30 days? That is just silly. They should remain available until there is a game I want to buy.

Please drop the 30 day time limit.
I concur!

Re: Anniversary Coupons

Posted: Sun Jun 07, 2020 1:52 pm
by Claspa
The day before yesterday I had my fifth anniversary, but I did not receive any mail and on the "my page" section there is no code.
Is there a limit to these codes?
I was looking forward to use it for the newest FoG II dlc.

Re: Anniversary Coupons

Posted: Sun Jun 07, 2020 2:24 pm
by zakblood
as it's been wrote many many times before, check the email in your mypage and also your email spam folder, as when the date goes, the email is always sent

Re: Anniversary Coupons

Posted: Sun Jun 07, 2020 5:14 pm
by Claspa
zakblood wrote:
Sun Jun 07, 2020 2:24 pm
as it's been wrote many many times before, check the email in your mypage and also your email spam folder, as when the date goes, the email is always sent
as I wrote before I checked my email, which also includes the spam folder, I have not gotten it.

Re: Anniversary Coupons

Posted: Sun Jun 07, 2020 6:02 pm
by zakblood
then is it to a old email you no longer use? apart from that, support is the only other option for a answer i'm sorry to say

Re: Anniversary Coupons

Posted: Mon Jul 13, 2020 2:36 pm
by boudi
FroBodine wrote:
Fri Jun 05, 2020 1:57 am
Why do our anniversary coupons expire in 30 days? That is just silly. They should remain available until there is a game I want to buy.

Please drop the 30 day time limit.
I support this idea. I have not less than 4 anniversary coupons in my account that are out to date. If there is no game i want to buy when I receive a coupon where is the benefit ?

Re: Anniversary Coupons

Posted: Thu Aug 06, 2020 8:04 pm
by FroBodine
I guess Slitherine has no interest in this idea of letting our anniversary coupons remain active until we use them. 30 days is just almost worthless.

Thanks for the anniversary coupons, Slitherine. It's a great idea, but very poor execution.