Redeeming Steam Keys

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TheElf
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Re: Redeeming Steam Keys

Post by TheElf » Sat Jul 15, 2017 6:39 pm

VPaulus wrote:
TheElf wrote:Hi, I've just tried to redeem a steam Key for Command: Modern Air/Naval Operations and it says it is an invalid key. Not sure why, I copied and pasted it directly from my Slitherine Purchase email confirmation.

Thoughts?
Make sure you type in the serial number in manually via the keyboard in the format of XXXX-XXXX-XXXX-XXXX and not to copy and paste the serial only you could be copying not only the serial number but the white spaces on either side of the serial number.

Thanks VPAulus, I just typed it in manually and it still says its invalid.

VPaulus
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Re: Redeeming Steam Keys

Post by VPaulus » Sun Jul 16, 2017 2:08 pm

TheElf wrote:

Thanks VPAulus, I just typed it in manually and it still says its invalid.
I've just checked your account and I see that you have already registered the key and redeemed the Steam key.

TheElf
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Re: Redeeming Steam Keys

Post by TheElf » Sun Jul 16, 2017 3:01 pm

VPaulus wrote:
TheElf wrote:

Thanks VPAulus, I just typed it in manually and it still says its invalid.
I've just checked your account and I see that you have already registered the key and redeemed the Steam key.
Hmm, Ok. But it does not appear in my library. The directions given in the OP do not say what to do next after redeeming the key and that is where I am running into trouble.

When was my key redeemed? How do I download the game through steam, as my normal install was broken by an update to 1.2? ; I can't play the game right now...

zakblood
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Re: Redeeming Steam Keys

Post by zakblood » Sun Jul 16, 2017 3:04 pm

1st post gives the instructions on how to insert key in steam

http://www.slitherine.com/forum/viewtop ... 58&t=72513

good luck

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Re: Redeeming Steam Keys

Post by Cantatta » Mon Jul 17, 2017 3:47 pm

Is there something wrong with the Slitherine members webpage? I cannot access this page for any reason, I just get an ASP 500.100 error.
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VPaulus
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Re: Redeeming Steam Keys

Post by VPaulus » Mon Jul 17, 2017 3:49 pm

We were having some server maintenance. Please try again later.

Cantatta
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Re: Redeeming Steam Keys

Post by Cantatta » Mon Jul 17, 2017 3:51 pm

Thank you for the very speedy response, I appreciate it! I'll check again later today, no problem.

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Re: Redeeming Steam Keys

Post by Cantatta » Mon Jul 17, 2017 5:41 pm

Excellent, the site is back online and things are working as expected. I am attempting to redeem Steam Keys for my registered game software and have had success with all but one title. For some reason, I cannot get the Steam Key for Flashpoint Campaigns: Germany Reforged. It appears on my list that there is a Steam Key available, but the Steam Key does not appear when I click the link. After the webpage refreshes, it just shows the link 'Get Steam Key' again. Any help is greatly appreciated, thanks.

zakblood
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Re: Redeeming Steam Keys

Post by zakblood » Mon Jul 17, 2017 5:46 pm

if the game is already registered, eg shows up in your account and has already been released on steam, and no key is there, say's get a steam key etc, then the key you have received in your download is also the steam key, have you tried it in steam?
After the webpage refreshes, it just shows the link 'Get Steam Key' again. Any help is greatly appreciated, thanks.
have you tried another browser? as you'rs may not let the pop up happen, or something is stopping it in the refresh?

Cantatta
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Re: Redeeming Steam Keys

Post by Cantatta » Mon Jul 17, 2017 6:07 pm

I have not attempted to use the Slitherine Key for Germany Reforged as the Steam Key, but I can try it later today when I get the chance. I did try retrieving this particular Steam Key from the Slitherine site using both IE11 and Firefox v54, with the same results. The web link in the Members area game list just keeps displaying 'Get Steam Key' after the webpage refreshes. As far as I know, there is no popup box associated with retrieving a Steam Key from the Slitherine webpage. Also note that every other title I tried allowed me to retrieve a Steam Key from the Slitherine website using IE11, this one title was the only one that did not work as expected.

zakblood
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Re: Redeeming Steam Keys

Post by zakblood » Mon Jul 17, 2017 6:13 pm

ok thanks for retrying

To file a Helpdesk Ticket please send an email to support@slitherine.co.uk

http://www.slitherine.com/support/

Cantatta
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Re: Redeeming Steam Keys

Post by Cantatta » Mon Jul 17, 2017 6:19 pm

OK, used the Slitherine install code as the Steam Key and it worked! That is awesome, I did not know that was a possible way to activate the DLC. Thank you, everything is working.

zakblood
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Re: Redeeming Steam Keys

Post by zakblood » Mon Jul 17, 2017 6:40 pm

glad your sorted, some times site keys are also steam keys in some of the later games etc

Avi
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Re: Redeeming Steam Keys

Post by Avi » Sat Aug 26, 2017 12:58 pm

Redeeming the Steam Keys for my Slitherine Games has worked for my registered games.
However I have purchased three games directly in Steam (Panthers in the Fog, Gateway to Caen and Gary Grigsby's War in the East) and I can not register them at the Slitherine site, because I can not find my CD Keys from those games in STEAM.
How can those games CD keys be found in STEAM?.
Thanks for your support.

VPaulus
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Re: Redeeming Steam Keys

Post by VPaulus » Sat Aug 26, 2017 1:36 pm

Avi wrote:However I have purchased three games directly in Steam (Panthers in the Fog, Gateway to Caen and Gary Grigsby's War in the East) and I can not register them at the Slitherine site, because I can not find my CD Keys from those games in STEAM.
How can those games CD keys be found in STEAM?.
I'm sorry but you can't. You cannot egister those games in your Matrix/Slitherine account if you have purchase them from Steam.

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Re: Redeeming Steam Keys

Post by Stechus_Kaktus » Sun Nov 26, 2017 3:09 pm

I just bought Panzer Corps Gold, but I can't redeem a Steam Key because there is no button "Get Steam Key". And yes, the game is registered. If I click on "my products" I can see all my games. For the standard version of Panzer Corps as well as for GC it was possible to redeem keys, but for the Gold Edition there is just no button to get one. Any ideas?

VPaulus
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Re: Redeeming Steam Keys

Post by VPaulus » Sun Nov 26, 2017 3:26 pm

@Stechus_Kaktus

As the Gold edition is a compilation of all Panzer Corps games, in order to get a Steam key, you'll have to register separately the Gold Edition serial number on each of the individual games with the exception of the Grand Campaign Mega Pack:

Panzer Corps Wehrmacht
Grand Campaign '39
Grand Campaign '40
Grand Campaign '41
Grand Campaign '42
Grand Campaign '43 East
Grand Campaign '44 East
Grand Campaign '45 East
Grand Campaign '42-'43 West
Grand Campaign '44 West
Grand Campaign '45 West
Operation Sea Lion
U.S. Corps '42
U.S. Corps '43
U.S. Corps 1944-1945
Afrika Korps
Allied Corps
Soviet Corps

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Re: Redeeming Steam Keys

Post by Stechus_Kaktus » Sun Nov 26, 2017 3:27 pm

Thank you!

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Re: Redeeming Steam Keys

Post by RealCarnium » Wed Dec 20, 2017 11:24 am

Hello all,

I have a number of older AGEOD titles that I have bought from them years ago (via their page), but the serial can't be registered on your site.
Is there something it can be done about that?

Games in question are:
American Civil War The Blue and the Gray
Birth of America
Birth of America 2: Wars in America
Napoleon's Campaigns

VPaulus
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Re: Redeeming Steam Keys

Post by VPaulus » Thu Dec 21, 2017 11:21 am

@RealCarnium

Unfortunately Paradox sold the Alea Jacta Est games on Gamersgate and other stores. They did not provide Ageod or ourselves with the records for these, so we have no way to validate these keys, so unfortunately we cannot provide Steam keys for games bought on GamersGate or other sites. We can only support keys bought directly from Ageod or from the Slitherine or Matrix shops. We are sorry for this.

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