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1.2.1 Hotfix

Posted: Fri Jan 29, 2016 3:51 pm
by JosephM
Hello all,

If you are suffering crashing when capturing a city, then please download the attached file. Once you've downloaded this, please unzip the file to get the CoW.exe, then you need to copy this .exe into the game folder. You will receive a prompt asking if you want to overwrite the existing .exe, so please click yes. Then run the game and see if the issue persists.

Re: 1.2.1 Hotfix

Posted: Thu Sep 15, 2016 12:57 am
by Edorf88
Hi.

I bought CoW from Matrix a long time ago. Any clue why this 1.2.1 Hotfix don't work with my game?
I have also tried running the game with the former 1.21 update (Vista Hot Fix), downloaded from the Matrix site, with the same result.

The thing is that the game, with the hotfix installed, crashes to desktop just before the main menu is about to display. I also get an error saying: "Install CRC Failure. Try reinstalling the game to fix this error" I have no problem getting the game up and running without the hotfix installed.

Running the game on win7 64-bit. Matrix Cow version states that I`m on v1.15

Is this hotfix only compatible with the Slitherine version?

Hoping for any helpful input on this problem. The forum over at Matrix is sparse on any information on this title compared to over here.

Re: 1.2.1 Hotfix

Posted: Thu Sep 15, 2016 9:24 am
by VPaulus
This fix only works for the Slitherine version.
Which error message do you receive?

Re: 1.2.1 Hotfix

Posted: Thu Sep 15, 2016 8:00 pm
by Edorf88
VPaulus wrote:This fix only works for the Slitherine version.
Which error message do you receive?
I got this as the game crashed: "Install CRC Failure. Try reinstalling the game to fix this error"

Re: 1.2.1 Hotfix

Posted: Thu Sep 15, 2016 9:36 pm
by VPaulus
Edorf88 wrote:
VPaulus wrote:This fix only works for the Slitherine version.
Which error message do you receive?
I got this as the game crashed: "Install CRC Failure. Try reinstalling the game to fix this error"
Please contact us at support[at]slitherine.co.uk with your order reference number and report the issue.

Re: 1.2.1 Hotfix

Posted: Thu Sep 15, 2016 10:29 pm
by Edorf88
VPaulus wrote:
Edorf88 wrote:
VPaulus wrote:This fix only works for the Slitherine version.
Which error message do you receive?
I got this as the game crashed: "Install CRC Failure. Try reinstalling the game to fix this error"
Please contact us at support[at]slitherine.co.uk with your order reference number and report the issue.
I have sent a ticket to support. Thanks for your help:)

Re: 1.2.1 Hotfix

Posted: Thu Jul 25, 2019 7:12 pm
by Vainq1
So, I just bought the game from slitherine official store (with the same account i use in this forum):

Same bugs with 1.1.5 compare to 1.1.4! For instance game crashes when i tried to send diplomats to other country (Egypt).
When i install 1.2.1 - game crashes with the same error like with hardcopy: "Install CRC value - try reinstall the game to fix error"

I want my money back.

Such product or must be polished with no bugs if you ask such price or free.

Re: 1.2.1 Hotfix

Posted: Thu Jul 25, 2019 7:26 pm
by zakblood
Please contact support[at]slitherine.co.uk with your order reference number and report the issue, just in case it gets missed here in the forums, thanks and sorry for the issue

Re: 1.2.1 Hotfix

Posted: Thu Jul 25, 2019 7:37 pm
by Vainq1
No, it is you must contact support. And then - write me the result of your work. The only place i can write - is PayPall or Mastercard to report scum from this company.

Moreover:
Even if i try to download game from "Registered Downloads" menu: Chariots of War (Slitherine)
Then my key (from email) does not work!!!!! And i can not install game. WTF?!


As a result:
Matrix download bugged
Slitherine - no key
= service is not provided.

Re: 1.2.1 Hotfix

Posted: Thu Jul 25, 2019 7:59 pm
by zakblood
sorry i can't contact support for you, the only person who has access to your account is you and them, i'm only a forum mod, so have no access to anything which you need, so please contact support with the information asked for and they will reply by email and help you.

if you have made more than one account here, you need to merge all the accounts together as per link http://www.slitherine.com/forum/viewtop ... 58&t=79395

if you are having account or game issues, you need to open a support ticket as per link http://www.slitherine.com/support/

they need some basic information to make sure the game and account is yours and then they will help you with the registered email address you first made the account with

How to Enter a Helpdesk Ticket

Some Tips on how to get a quick and response to your Help Desk Ticket.

Please fill out the subject with a few words on the problem you are having.

Pleas provide the name of the product you are having the issue about. This is very important to get you the best support right away.

Last but not least please give us as much detail about the problem you are having. The two things that we almost always need is your Order number and your Serial number.


good luck and again sorry for your issues

Re: 1.2.1 Hotfix

Posted: Thu Jul 25, 2019 8:09 pm
by Vainq1
hahhahaha
Error during account merge

Bingo!
1. Mastercard does not work, so only paypall
2. Forum support can do nothing with users problems
3. unified login system bugged
4. Serial Key bugged
5. Game Bugged

even
6. Forum moderartor does not belong to moderartor group. "most active user 2017" facepalm

Yeee, this is the most scum game industry company i ever seen in my life. Now only torrents with slitherine products.

Re: 1.2.1 Hotfix

Posted: Fri Jul 26, 2019 9:33 am
by IainMcNeil
This is your first and only warning. Your abusive attitude will not be tolerated.

I am locking this thread. If you need further support please start a new thread with a new attitude or you will be banned.