Game is freezing on iPad

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davouthojo
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Game is freezing on iPad

Post by davouthojo » Thu May 03, 2012 6:13 am

Playing on a standard iPad 2, the game has frozen several times.
No consistent pattern - freezes are on different screens. I have not had this with other games.

Not sure how much more guidance I can give you....the button takes me back to the iPad home page, but I cant do anything in the Conquest App - I have to reset the iPad to be able to continue playing.

A suggestion: maybe create a separate technical forum for ipad version?

And if this is a widespread issue, catch it before the buzz fades?

lordzimoa
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Re: Game is freezing on iPad

Post by lordzimoa » Thu May 03, 2012 7:21 am

Sorry to hear you are having problems, we have not seen it before but be sure we are looking into it, what is your iOS version?

davouthojo
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Re: Game is freezing on iPad

Post by davouthojo » Thu May 03, 2012 8:41 am

iOS 5.1

Like the game, and great value at $2, but have only managed to complete it once.

IainMcNeil
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Re: Game is freezing on iPad

Post by IainMcNeil » Thu May 03, 2012 8:53 am

Which game mode & scenario are you in. Someone else saw this and said it was with large maps. Have you found this?

The PC version has been out for 3 years and doesn't really get any support any more so this forum is pretty much all Android & iOS now.

davouthojo
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Re: Game is freezing on iPad

Post by davouthojo » Thu May 03, 2012 9:30 am

It happens across all stages. It is most common on the pop ups:
>At the initial stage of map selection, for conquest and custom game
>When changing units or buildings

Not sure it is map related - it would not happen at map selection. Basically the touch screen stops working.

Wish I could say it is my iPad....but have not had this problem on other apps

davouthojo
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Re: Game is freezing on iPad

Post by davouthojo » Fri May 04, 2012 10:00 am

Additional info:

Sometimes it freezes with two buttons highlighted - for example Econ AND Def
It is not the touch screen - I can swipe away to another screen, it is the conquest app
ALWAYS happens (3/3) in the win screen from the conquest scenarios

lordzimoa
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Re: Game is freezing on iPad

Post by lordzimoa » Fri May 04, 2012 10:29 am

Thanks we suspect a memory shortage might be causing this, working on a patch and a solution, thanks for the feedback!

davouthojo
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Re: Game is freezing on iPad

Post by davouthojo » Sat May 05, 2012 3:07 am

Hope you fix it soon!

One additional idea - I think iPad game players are more "quick hit" than PC - more into a snatched 15 minutes when I should be working than a marathon games session.

The challenge in this game is all about how you survive the early days. Once you are as big as the AI, you are guaranteed a win and growing from 30% to 80% is a boring grind. Can you consider reducing the %, or making it an optional % - I guess I could stop early, but that is not as satisfying!

Two other ideas:
1) Can't wait for you to add multiplayer and diplomacy!
This game is simple enough for the action to be on the diplomacy, with time based turns and an in-app messaging system.
An example of this well implemented on a web platform is here: http://www.webdiplomacy.net/

2) Can terrain have more relevance?
Currently rock/scissors/paper is a little unbalanced. You race to ranged since everyone starts with infantry, then in the rare game where your enemy builds more ranged than infantry you add a late cavalry or two.
Maybe cavalry could beat infantry on plains and ranged could beat cavalry in hills/forests?
Maybe this would make it too complicated, wouldn't want to break the system, could be optional rule, but would add more choice.

lordzimoa
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Re: Game is freezing on iPad

Post by lordzimoa » Sun May 06, 2012 9:56 am

We hope to be solving the rare crashes and doing some UI changes based on feedback we got after release.

Further we are also looking at adding Save Game option and introducing BA`s PBEM MP functionality, as those extra game features were requested quite often.

The first patched is being worked on and we will release it asap.

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Re: Game is freezing on iPad

Post by e_barkmann » Sun May 06, 2012 10:44 am

lordzimoa wrote: Further we are also looking at adding Save Game option and introducing BA`s PBEM MP functionality, as those extra game features were requested quite often.
MP would really rock on the tab! thanks for considering this.

flatsix518
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Re: Game is freezing on iPhone

Post by flatsix518 » Tue May 08, 2012 11:11 pm

I'm experiencing the same freezes on my iPhone.

Happens in in the same places -- selecting buildings and selecting the starting map.

Same thing, I have to reboot the iPhone and I lose the game. Have only finished one game since purchasing.

flatsix518
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Re: Of Terrain and Troop Types

Post by flatsix518 » Tue May 08, 2012 11:14 pm

I like the paper/rock/scissors thing.

But I would have had it be infantry/ranged/cavalry. (Wasn't that the deal in the 100 years war, longbows beat knights who beat foot who beat archers?)

I also agree with terrain having influence. Cav should be better in open, foot better in woods or hills and range in the other.

Otherwise an intriguing game.

flatsix518
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Re: Game is freezing on iPad

Post by flatsix518 » Wed May 09, 2012 1:45 am

Another data point.

I've had it now freeze on the troop type selection.

Looks like the selection pallets...troop types, buildings, terrain all can lock up on the iPhone.

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Re: Game is freezing on iPad

Post by Jekky » Wed May 09, 2012 7:35 am

Sorry to hear that you're having these problems, but if you bear with us we're continuing to work on the first patch, which should fix out these stability problems that some people are experiencing - we're in the process of testing it at the moment.

flatsix518
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Re: Game is freezing on iPad - anther data point

Post by flatsix518 » Wed May 09, 2012 11:05 am

Played some more.

It seems that it may be related to how quickly you make selections. If I carefully pause a few seconds between touching the selection buttons -- it doesn't happen. I've gotten pretty far in a game this way without it freezing. But every time I open a selection window, I take a deep breath and make my self go slow through the window.

flatsix518
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Re: Game is freezing on iPhone

Post by flatsix518 » Wed May 09, 2012 3:11 pm

Worst now. Can't even get the game to play. Freezes at the point the map is selected and the play button pushed.

Have you (Slitherine) been able to duplicate the problem? Do you have an idea of the problem?

I'm in software development myself. So I know the challenges.

Best regards,

John

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Re: Game is freezing on iPad

Post by Jekky » Wed May 09, 2012 8:08 pm

We were able to reproduce the issue on an ipad2, and it no longer crashes after we made changes, so it looks like it may be fixed - it's just going to take time to get through the admin of putting a patch out.

flatsix518
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Re: Game is freezing on iPad

Post by flatsix518 » Wed May 09, 2012 8:12 pm

OK -- BTW it doesn't crash -- it locks up -- freezes and won't accept input.

flatsix518
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Re: Game is Still Freezing on iPhone

Post by flatsix518 » Fri May 18, 2012 12:53 pm

Howdy!

I've downloaded the update to my iPhone. Still freezes.

It's freezing during map selection for Conquest play.

My iPhone is a brand-new 4S, has latest iOS on it.

John

IainMcNeil
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Re: Game is freezing on iPad

Post by IainMcNeil » Fri May 18, 2012 3:44 pm

Sorry you are still having trouble. Can you try and delete the app from your phone and reinstall and see if this helps?

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