GBM exe error

Tech support for HISTORY™ Great Battles Medieval

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malcf
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Fri Mar 30, 2012 6:03 am

GBM exe error

Post by malcf » Mon Apr 02, 2018 1:51 pm

purchased great medieval battles and downloaded it and after the opening launch cinematic the screen goes blank and says GMB exe is not responding and then later it (could not open file
Config/systems.txt to parse 0)
I tried running as a user and administrator and it still happens.i filed a ticket#2018040210000277
it also now sent a message stating unhandled exception I have the same issue with battle academy which worked before but now has the same issue

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15446
Joined: Thu Jun 12, 2014 6:44 pm

Re: GBM exe error

Post by zakblood » Mon Apr 02, 2018 2:01 pm

welcome to the forum and sorry for your issues,

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum


what version are you using? eg has it been patched to the latest version etc?

malcf
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Fri Mar 30, 2012 6:03 am

Re: GBM exe error

Post by malcf » Mon Apr 02, 2018 2:27 pm

yes it is the latest version
Attachments
DxDiag.zip
(13.24 KiB) Downloaded 63 times

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15446
Joined: Thu Jun 12, 2014 6:44 pm

Re: GBM exe error

Post by zakblood » Mon Apr 02, 2018 6:49 pm

one serious blue screen error in the report, but mostly nothing much to note,

http://www.matrixgames.com/forums/tm.asp?m=4072416

and my guide on how to install and get it working in windows 10

and finally some more windows 10 tips

http://www.matrixgames.com/forums/tm.asp?m=4454024

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