crash after inro video on xoom

Tech support for HISTORY™ Great Battles Medieval

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soso111
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crash after inro video on xoom

Post by soso111 » Mon May 02, 2011 10:06 am

i have download all the data after i bought the game in google market then i have error when the game extracting audio file . after that when i run the game it's crash after intro video .

my device is xoom motorola

IainMcNeil
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Post by IainMcNeil » Tue May 03, 2011 9:56 am

Sorry you are having problems. We've tested on the Xoom out of the box with no modifications and it works fine so something on your tablet is conflicting and we need to find out what.

What else have you got installed and what modificatiosn have you made to it?

soso111
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Post by soso111 » Tue May 03, 2011 1:53 pm

i don't know if this have anything with my problem but i have rooted my xoom .

IainMcNeil
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Post by IainMcNeil » Tue May 03, 2011 3:57 pm

Sorry I dont know what that means - can you give more details?

soso111
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Post by soso111 » Tue May 03, 2011 6:34 pm

it's mean i have superuser permissions on my xoom

soso111
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Post by soso111 » Tue May 03, 2011 8:10 pm

i have fixed the problem . game's data was corrupted so i redownload it again .

IainMcNeil
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Post by IainMcNeil » Wed May 04, 2011 8:26 am

Ah ok - good to know - thanks!

rich291
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Post by rich291 » Mon May 16, 2011 7:58 am

I have a similar problem - error extracting the audio. I have 23GB free space so I doubt that storage is the problem. I have reinstalled 3 times now and always get the same error. Anyone have any ideas?
My Xoom is standard - not rooted.

IainMcNeil
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Post by IainMcNeil » Mon May 16, 2011 9:03 am

Have you tried downloading it again? Maybe the download is corrupt.

rich291
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Post by rich291 » Mon May 16, 2011 6:03 pm

Yes - three times. I'll try once more and will report the exact error msg...

rich291
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Post by rich291 » Mon May 16, 2011 9:39 pm

Uninstalled the game, reinstalled it and allowed it to download the files again this evening. However when I run it, I see the history channel logo for about 3 seconds before the app quits. No error, no force close, nothing!

admin
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Post by admin » Wed May 18, 2011 8:15 am

Is there anythign else unusual about your Xoom? WHat other software do you have installed? Have you tried a hard reboot completely refreshing the memory?

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