Mac : doesn't accept the main serial number

Tech support for PC & Mac. Please post your OS and version number when reporting bugs.

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moet
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Mac : doesn't accept the main serial number

Post by moet » Tue Aug 10, 2010 2:54 am

I bought a new laptop (MacBook Pro) and transfered FoG and all extensions on it from my old computer.

When I first open the game, it ask all the serial numbers. The game accept my three extensions serial numbers, but not the main game serial number.

Then the game doesn't want to launch (Null pointer exception 1.3.2 2010 07 27 os x etc.).

What do I have to do ?

(Note : May be I shouldn't have entered again the serial numbers and just opened the game. Too late now...)

EricS
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Post by EricS » Tue Aug 10, 2010 10:33 am

Please can you try opening the game again, and copy and paste the entire error message to the forum? This should help us to fix the bug.

After you've copied and pasted the error message, follow the instructions in this thread:

viewtopic.php?t=17446

And then try entering your serials again.

Thanks

moet
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Post by moet » Tue Aug 10, 2010 12:58 pm

EricS wrote:Please can you try opening the game again, and copy and paste the entire error message to the forum? This should help us to fix the bug.
Here it is :

NullPointerException
1.3.2 2010 07 27 os x
{}
RaiseNilObjectException
uiplayer.gl.GLBigPicture.Constructor o uiplayer.gl.GLBigPicture o Picture o Picture bi4 uiplayer.gl.Category
uiplayer.gl.bigPictureLoad o uiplayer.gl.BigPicture o Picture o Picture bi4 uiplayer.gl.Category
uiplayer.s.ThemeImp.Constructor o uiplayer.s.ThemeImp o uiplayer.htk.GraphicsArea
uiplayer.s.ThemeImp.instance o uiplayer.s.ThemeImp o uiplayer.htk.GraphicsArea
uiplayer.s.themeCreate o uiplayer.htk.Theme o uiplayer.htk.GraphicsArea
uiplayer.htk.GraphicsArea.CreateTheme o uiplayer.htk.GraphicsArea
gameinstance.Program.ThreadStart o gameinstance.Program
Delegate.IM Invoke
util.DelegateThread.Event Run o util.DelegateThread
threadRun
CooperativeThread

moet
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Post by moet » Tue Aug 10, 2010 1:07 pm

EricS wrote:After you've copied and pasted the error message, follow the instructions in this thread:
viewtopic.php?t=17446
And then try entering your serials again.
I did enter again the serial numbers, and the game accepted it, but the game still refuse to launch, giving the following error message :

NullPointerException
1.3.2 2010 07 27 os x
{}
RaiseNilObjectException
uiplayer.gl.GLBigPicture.Constructor o uiplayer.gl.GLBigPicture o Picture o Picture bi4 uiplayer.gl.Category
uiplayer.gl.bigPictureLoad o uiplayer.gl.BigPicture o Picture o Picture bi4 uiplayer.gl.Category
uiplayer.s.ThemeImp.Constructor o uiplayer.s.ThemeImp o uiplayer.htk.GraphicsArea
uiplayer.s.ThemeImp.instance o uiplayer.s.ThemeImp o uiplayer.htk.GraphicsArea
uiplayer.s.themeCreate o uiplayer.htk.Theme o uiplayer.htk.GraphicsArea
uiplayer.htk.GraphicsArea.CreateTheme o uiplayer.htk.GraphicsArea
gameinstance.Program.ThreadStart o gameinstance.Program
Delegate.IM Invoke
util.DelegateThread.Event Run o util.DelegateThread
threadRun
CooperativeThread

moet
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Posts: 116
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Post by moet » Tue Aug 10, 2010 2:57 pm

Well, I don't know how, but after some trials (and the reboot of the computer), the game now open and I can play. :)

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