Decline and Fall without historic battles

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Olliander
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Decline and Fall without historic battles

Post by Olliander » Fri Jun 22, 2012 8:13 am

Please put out the old code from Decline and Fall.I buyed it boxed and it is without historic battles.Then i can take my new download code.

Olliander

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Re: Decline and Fall without historic battles

Post by IainMcNeil » Fri Jun 22, 2012 8:36 am

Sorry, but I don't understand what you are looking for?

Olliander
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Re: Decline and Fall without historic battles

Post by Olliander » Fri Jun 22, 2012 1:00 pm

I buyed Decline and Fall boxed in a shop in germany.I installed it and unfortunately my DaF is now without historic battles.I send DaF boxed back to the german shop.Then i downloaded DaF from Slitherine Shop.I installed it and puted the new code in.But my DaF is further without historic battles.What can i do?

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Re: Decline and Fall without historic battles

Post by IainMcNeil » Fri Jun 22, 2012 1:53 pm

When you run the game on the main menu do you see DAF as pre loaded or installed?

Olliander
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Re: Decline and Fall without historic battles

Post by Olliander » Fri Jun 22, 2012 2:36 pm

I don´t know.Can you put out DaF?I have the new download separate.

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Re: Decline and Fall without historic battles

Post by IainMcNeil » Mon Jun 25, 2012 1:43 pm

Sorry I don't understand - just install DAF and tell me what you see on the main menu.

You said you had a boxed copy so just use that.

Olliander
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Re: Decline and Fall without historic battles

Post by Olliander » Mon Jun 25, 2012 3:09 pm

Ok.I see on the main menu:
1.8.0
Bereit:FOG,ROR,SOA,IFR,SAS,LTR,DAF
Vorinstallierte:ETE,BPK

The boxed version is back with the post to the shop.I only have the new down load version.Which version is installed i don´t know.

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Re: Decline and Fall without historic battles

Post by IainMcNeil » Mon Jun 25, 2012 3:44 pm

It has not installed for some reason. If it was installed correctly you would see DAF in the bottom line. My best guess is you have multiple versions on your PC and installed the DAF expansion on one of them but not the other.

Please run the game and just type the DAF serial in to the serial manager to unlock the expansion.

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Re: Decline and Fall without historic battles

Post by Olliander » Mon Jun 25, 2012 4:06 pm

I have done,but DAF is without the historic battles.

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Re: Decline and Fall without historic battles

Post by IainMcNeil » Tue Jun 26, 2012 2:32 pm

Can you take a screenshot of the pop up you get before the game appears where you register your DAF serial.

All I can assume is it has not registered correctly and maybe you've used the wrong serial number? I can see you have the Battle Pack installed.

Olliander
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Re: Decline and Fall without historic battles

Post by Olliander » Tue Jun 26, 2012 2:52 pm

With the screenshot you mean the picture"Decline and Fall,Byzanzium at War"?It comes before i would install DAF.

-I don´t have the Battlepack.

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Re: Decline and Fall without historic battles

Post by Olliander » Tue Jun 26, 2012 5:59 pm

My serialcode xxxx is correct.It is no report:Ungültige Seriennummer.

Edit - serial number removed

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Re: Decline and Fall without historic battles

Post by IainMcNeil » Wed Jun 27, 2012 8:55 am

A screenshot of the serial key unlock pop up from the launcher menu. It will list the expansions that are installed for me.

Here are the battles you will see for DAF
Angora 1402 AD., Ankara (Historical alternative) 1402AD., Ankara 1402AD., Anzen 838AD., Callinicum 531AD., Chaldiran 1514AD., Dara 530AD., Dorylaeum 1097AD., Kosovo 1389AD., Mohacs 1526AD., Nicopolis 1396AD., Scultenna 643AD., Taginae 552AD., Vaslui 1475AD., Yarmouk 636AD.

I don't know any way that this cant work so if it is installed correctly all I can suggest is a reinstall.

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Re: Decline and Fall without historic battles

Post by Olliander » Wed Jun 27, 2012 3:20 pm

I have none of these battles.How can we reinstall DAF?

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Re: Decline and Fall without historic battles

Post by IainMcNeil » Thu Jun 28, 2012 8:31 am

The only thing I can suggest is to reinstall the base game. Maybe just applying the latest path will help. I've never heard of this before so I think its related to some corruption or possibly modding or altering of files on your machine.

Something odd has happened on your machine so it looks like the files have been removed somehow. It is not something we can fix as I don't think its a game issue, just an issue on your machine.

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Re: Decline and Fall without historic battles

Post by Olliander » Thu Jun 28, 2012 9:07 am

Isay no.I have payed 200 € for FOG and perhaps after reinstall it is brocken.But i ask you,how want you do that?I ask two other players whether they have the DAF battles.One say yes,the other say no.Without the historic battles i don´t need DAF.I thing my machine is ok because the other add ons are correct.Wy you can´t uninstall DAF allone?

Olliander
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Re: Decline and Fall without historic battles

Post by Olliander » Thu Jun 28, 2012 10:00 am

In the file AutoPlay-Images i have 1 Swords and Scimitars and 3 Decline and Fall(gamemenü-D,gamemenü-E and gamemenü-1).Can i put out DAF and then install new?

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Re: Decline and Fall without historic battles

Post by IainMcNeil » Thu Jun 28, 2012 1:03 pm

The expansion packs unlock content in the game and do not add any new files. Uninstalling them doesn't do anything so we don't provide an option for this.

Nobody has ever reported having an expansion installed but not seeing the scenarios so please ask anyone who has this issue to come to the forums and report it.

The best thing to try is reinstalling the latest patch.

If that does not work the next thing to try is uninstaling FoG and reinstalling it again. I know this is a pain but as far as I know this is not a game bug and not something we can fix and can only be fixed by getting the correct files back on your machine.

The easiest way to do this is install the main game installer, patch to the latest version, then unlock your expansions using the unlock tool - do not run the expansion installers (it will take much longer)

Does this make sense?

Olliander
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Re: Decline and Fall without historic battles

Post by Olliander » Thu Jun 28, 2012 4:24 pm

How can i uninstalling FOG.

Olliander
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Re: Decline and Fall without historic battles

Post by Olliander » Thu Jun 28, 2012 7:17 pm

Ok I pass.I am further without the battles.

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