Too many total games or challenges in progress

Tech support for PC & Mac. Please post your OS and version number when reporting bugs.

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Jackal1917
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Tue Apr 11, 2017 1:42 am

Too many total games or challenges in progress

Post by Jackal1917 »

How can I finish games in which opponent does not respond? This is a dead games.
And how can I finish the bug-cracked games?
http://www.slitherine.com/forum/viewtop ... 91&t=77015
Its two games with an opponent GDA13. Can you close them?
Because I can not accept new challenge. Look at the screenshot.
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VPaulus
Slitherine
Slitherine
Posts: 8311
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Too many total games or challenges in progress

Post by VPaulus »

We can only delete games which the last move was performed 30 or more days ago.
For those, you'll have to contact support[at]slitherine.co.uk, stating your game version, both usernames (you and opponent) and the map names.
Jackal1917
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Tue Apr 11, 2017 1:42 am

Re: Too many total games or challenges in progress

Post by Jackal1917 »

VPaulus wrote:We can only delete games which the last move was performed 30 or more days ago.
For those, you'll have to contact support[at]slitherine.co.uk, stating your game version, both usernames (you and opponent) and the map names.
Okay, but while replaying my opponent's last turn, the game froze on me. This is a bug. And I have to wait 30 days to remove every bug-game. I can not play 30 days because your game have a bug. It is right?
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