Game is freezing on iPad

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flatsix518
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Re: Game is freezing on iPad

Post by flatsix518 » Fri May 18, 2012 3:53 pm

Reinstalled...

OK -- so far, so good. At least it got past map selection...

I'll let you know if I encounter problems.

Thanks!

John

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Re: Game is freezing on iPad

Post by IainMcNeil » Fri May 18, 2012 3:54 pm

OK that's good but far from ideal. We'll have to look in to why this happened at all.

flatsix518
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Re: Game is freezing on iPhone

Post by flatsix518 » Tue May 22, 2012 10:39 am

Iain,

My iPhone is still freezing. Has this problem been reported by anyone else? I again deleted and re-installed. Still freezes.

The typical way it freezes is when selecting troop/building options or other "administrative" function.
When an option pallet freezes, what usually happens is that two options like "Inf." and "Range" will be lighted as selected at the same time. The game locks up and play won't continue. I'm traveling, right now, but when I get home I'll scan a frozen screen and send it to you.

I did have it freeze once on the map -- but in general the game plays fine. Just when you access the "administrative" controls does it seem to have a problem.

Again, I've got an iPhone 4S, latest OS, latest version of Conquest.

John

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Re: Game is freezing on iPad

Post by IainMcNeil » Tue May 22, 2012 12:14 pm

John would you mind joining the beta test so we can try and track this down? I'd need to get your UDID to add you in.

We have 4S test devices and they are fine. The only device we have any issues with is a very old 3G iPhone which we;re trying to track down now.

Cheers

Iain

flatsix518
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Re: Game is freezing on iPad

Post by flatsix518 » Tue May 22, 2012 12:24 pm

What's a UDID?

IainMcNeil
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Re: Game is freezing on iPad

Post by IainMcNeil » Tue May 22, 2012 12:48 pm

When your device is connected to your Pc/mac go to the device in iTunes. You'll see a serial for the device.Click it and it changes to the UDID. Send this to info@slitherine.co.uk with an intro mail and we'll get you on the beta!

flatsix518
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Re: Game is freezing on iPad

Post by flatsix518 » Tue May 22, 2012 1:13 pm

OK

davouthojo
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Re: Game is freezing on iPad

Post by davouthojo » Thu May 24, 2012 1:34 am

My iPad2 is still freezing - haven't been able to finish any games since the patch came out.

Will send you details.

IainMcNeil
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Re: Game is freezing on iPad

Post by IainMcNeil » Fri May 25, 2012 8:37 am

We think we have fixed the issue - it was memory related. We're testing and so far now issues but we don't have enough variety of devices and OS's to be sure it works everywhere.

Going to finish this up and get it submitted to Apple next week.

blackshady
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Re: Game is freezing on iPad

Post by blackshady » Thu Oct 10, 2019 10:21 am

First of all, you can delet the game and reinstall in. The app may be cracked.
Or you can try to clear up the space, because the game occupies on large part of RAM.
Ultimately, restore your iPad. But do this with TunesKit iOS System Recovery, because it can restore your iPad without data loss.
Last edited by blackshady on Mon Oct 14, 2019 8:46 am, edited 2 times in total.

zakblood
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Re: Game is freezing on iPad

Post by zakblood » Thu Oct 10, 2019 10:41 am

we don't like embedded links, so consider this friendly advice and please don't post another, or your account and post will be removed

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