PBEM server maintenance notice (Tuesday November 17)

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AlbertoC
Slitherine
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PBEM server maintenance notice (Tuesday November 17)

Post by AlbertoC » Tue Nov 17, 2020 11:44 am

Later today at 4.00 pm GMT we will be moving MP challenges of a few games to a new PBEM server, therefore you will be unable to login for around 30 minutes to one hour.

The affected games are:

Pike & Shot
Pike & Shot Campaigns
Sengoku Jidai
Hell

Please let us know if you run into any issue.

petirouge
Slitherine
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Joined: Mon Oct 22, 2007 1:28 pm

Re: PBEM server maintenance notice (Tuesday November 17)

Post by petirouge » Tue Nov 17, 2020 4:35 pm

Hi Guys,
The update already finished. If you see any issue in connecting into multiplayer, please, let us know!

Caledonii80
Private First Class - Opel Blitz
Private First Class - Opel Blitz
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Joined: Tue Oct 27, 2020 11:18 am

Re: PBEM server maintenance notice (Tuesday November 17)

Post by Caledonii80 » Tue Nov 17, 2020 8:51 pm

Hi,

I have just tried to connect to the server from the Multiplayer screen in Pike and Shot. I get an alert stating that the server has been unable validate my details. The attached screenshot shows what I see.

ApolloW
Lance Corporal - Panzer IA
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Posts: 13
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Re: PBEM server maintenance notice (Tuesday November 17)

Post by ApolloW » Tue Nov 17, 2020 9:06 pm

Can't end my turn in Pike & Shot Campaign multiplayer, it says "Failed to send the game to the game server. Please try again".
The same in Sengoku Jidai.

VPaulus
Slitherine
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Location: Portugal

Re: PBEM server maintenance notice (Tuesday November 17)

Post by VPaulus » Tue Nov 17, 2020 10:54 pm

Contact support[at]slitherine.co.uk.

ApolloW
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
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Re: PBEM server maintenance notice (Tuesday November 17)

Post by ApolloW » Sun Nov 22, 2020 1:13 pm

petirouge wrote:
Tue Nov 17, 2020 4:35 pm
If you see any issue in connecting into multiplayer, please, let us know!
It's 6 days now since I can't play multiplayer in P&SC and Sengoku Jidai due to "Failed to send the game to the game server. Please try again" error, that appeared after this maintenance.
Support keeps silence, do you investigating this issue ?

pipfromslitherine
Site Admin
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Re: PBEM server maintenance notice (Tuesday November 17)

Post by pipfromslitherine » Mon Nov 23, 2020 5:06 pm

Are you sure you have not gotten a response from support? Double check your junk folder etc. They usually respond within 24 hours.

Cheers

Pip
follow me on Twitter here

ApolloW
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 13
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Re: PBEM server maintenance notice (Tuesday November 17)

Post by ApolloW » Mon Nov 23, 2020 6:07 pm

pipfromslitherine wrote:
Mon Nov 23, 2020 5:06 pm
Are you sure you have not gotten a response from support? Double check your junk folder etc. They usually respond within 24 hours.

Cheers

Pip
Support answered again yesterday, but when I wrote previous post, the last response was on November 18

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